Ensure smooth and effective running of computer systems. Assist with the company's migration to a new monitoring system architect. Monitor test operating system and update HPSA script related. Facilitate OMI auto-ticking configuration and deployment of OMI policies. Conduct recovery testing according to the customer's recovery runbook. Troubleshoot and resolve OMI agent server issues, errors, and inefficiencies. Receive and lead a high volume of project/support/customer planning calls on a day-to-day basis. Prepare and submit detailed reports on up-to-date recovery time goals to customers.A few key achievements in this tenure include:• Restructured all operating systems while meeting the existing needs of the company.• Directed successful migration of infrastructure hardware to a new monitoring platform.• Spearheaded implementation of innovative HP toolset and installation of InMage on BC-protected VMs.• Configured business continuity environment and VMs aligned with customers' needs.• Contributed to designing, implementing, and monitoring 8K servers from SysEDGE to HP operation bridge manager.

Formulated robust strategies and implemented productive solutions for the storage and maintenance of data. Designed, developed, integrated, and supported the storage infrastructure ecosystem. Tested configuration of RAID as well as effectively utilized internal applications. Applied patches, upgraded software, and secured data. Documented failed tests, controllers, drives, and file systems. Monitored the storage area network (SAN), comprehended the requirements of organizations, and provided technical support round-the-clock. Attended meetings with the development team on a regular basis.A few key achievements in this tenure include:• Setup VMs and added essential storage to the VM for storage testing.• Built vCenter server and configured Windows Hyper-V cluster to build a 5 node Cloud environment.• Performed fault tolerance testing on storage arrays for a quick turnaround.• Presented 100 to 300 LUNNS to a VM\server to break the storage and produce software bugs in the code.

TSM Administrator• Check TSM server health daily• Assist with restores as needed• Setup and configure TDP agent• Responsible for 4 customer environmentso Verified backups were meeting customer SLA’so Train fellow team members in specific customer backup configurations.o Make recommendations as needed to the customer of any backup issues that need to be addressed.• Attend weekly customer status calls• On-Call rotationo Worked a two week on-call rotationo Worked customer issues Restores Slow backup windows TSM outages• Change windowso Worked customer change windows per there process and procedures as well as IBM’so Submitted required change tickets and formso Assisted fellow team members in there change windows as needed.

Systems Engineer• Install and configure TSM Bacliento Unix, Window2003 & Windows 2008o Have setup and configured the following TDP backups SAP Oracle SQL Exchange• Install and configure NetBackup cliento Unix, Windows2003 & 2008o Have setup and configured the following NetBackup agents NDMP Oracle (AIX & Windows) SQL Exchange 2003 & 2007Technical Supervisor• Supervised six staff members• Oversee their daily work and assist in troubleshooting backup, restore, and problem tickets• Write work instructions and procedures• Assist in writing employee reviews• Maintain and track department on-call schedule for 12+ team membersSystems Administrator Storage• Administer and maintain 20 plus IBM Tivoli TSM 5.x backup environments• Troubleshoot TSM server problems• Troubleshoot tape library issues• Responsible for daily tape rotations of 20 plus data centers

Maintain and support Exchange 2003 clustered Environment, Citrix server, WINS, DNS, DHCP and a clustered file servers.Maintain company Active directory and related applications and hardwareTroubleshoot hardware and software related issuesRecommend and purchase hardware and software as needed.Assisted in a full data room relocation that included reloading and configuring servers and applicationsMaintain and support a DS4800 IBM SAN

Assisted in the build out of the company data center.Racked and loaded ServersSetup and configured new 2003 Exchange clustered environmentSetup and configured file cluster and printing cluster.Migrated all company applications and data to new data centerMaintain company Active directory and related applications and hardwareTroubleshoot hardware and software related issuesRecommend and purchase hardware and software as needed.

Systems Administrator• Maintain and support Exchange 2003 clustered Environment, Citrix server, WINS, DNS, DHCP and clustered file servers• Maintained company Active directory and related applications and hardware• Troubleshot hardware and software related issues• Recommend and purchased hardware and software• Assisted in a full data room relocation that included reloading andConfiguring servers and applications• Maintain and supported a DS4800 IBM SANSystem Backup• Administered TSM backup environment• Maintained and supported TSM on remote sitesSupport of the Building PBX• Created and maintained user accounts for the phone system• Configure user voice mail; call forwarding and hard wiring the PBX to user’s station blockNew Building Migration• Assisted in the build out of the company data center.• Racked and loaded Servers• Configured new 2003 Exchange clustered environment• Configured file clusters and printing clusters• Migrated all company applications and data to new data center

Setup and maintenance of DHCP, DNS, and WINS serversSetup and support of company networkSupport of company intranet and web serversSetup and configure NetApp Filers and Administration and support of NetApp FilersCreate and maintain user accounts for the phone system. Configure user voice mail; call forwarding and hard wiring the PBX to user’s station block

• Team LeadTeam lead over web development, Server administrator, and the ACD Engineering teams. Day to day tasks included giving direction as needed to team members and receiving direction from management as needed.Documented setup and configuration of all NT web servers.• Server AdministrationSetup and maintenance of a domain to host organizational web servers on a wide area network.Setup one-way and two-way trust for user access into the domainSetup of local and global groups for the domain and stand-alone servers on the domain• Web Server AdministrationInstallation and setup of NT Option Pack 4.0 including all hot fixes.Setup and configuration of Virtual webs using one IP address with multiple DNS’s registered to it.Fine tune NT option Pack 4.0 to increase web/system performance.