• Responsible for the overall IT framework procedures, practices, procurement strategies and the setting up and maintenance of the IT infrastructure• Develop relationships with potential new vendors for hardware/software• Negotiate with vendors on current licenses and services • Responsible for software builds and releases• Responsible for the design and development of builds, scripts• Lead an internal IT team who is responsible for managing and maintaining day-to-day operations of the IT infrastructure• Part of the Adacel Strategic Management Team • Manage an annual Budget of $2 Million

Manage the schedules for Field Service Technicians and Project Technical Leads *Developed training program for new hires*Develop relationships with potential new venders for hardware*Deal with vendors on hardware issues *Design Systems based on customer specifications*Create Bill of Materials from system design*Build simulation systems based on the design and test system to customer specification*Ghost computers on system to network location for disaster recovery or deployment to other systems *Document system design and installation plan for customer deliverables*Maintain processes for ISO 9001 Certification*Build software packages for deployment to fielded systems *Responsible for providing customer support via telephone and/or onsite *Maintain the internal test beds *Build replacement computers for failed components in the field *Maintain Web Farm, SQL Server, and Ghost Server*Estimate manpower for new proposals*Work with Program Managers to ensure on time delivery of systems*Contracted third party venders to move and/or perform onsite repairs*Perform onsite installations of complicated simulators*Perform onsite and in house evaluations of Service Techs and Project Technical Leads

*Build software packages for deployment to fielded systems *Responsible for providing customer support via telephone or onsite *Maintain the internal test beds *Build replacement computers for failed components in the field *Maintain Web Farm, SQL Server, and Ghost Server*Contracted local support companies to replace failed components in the field *Trained tier 1 on system for support *Performed Tier 2 & 3 Help Desk for U.S. Air Force Air Traffic Control Tower Simulators*Maintained installation configuration management *Designed and built first version of website using ASP and MYsQL*Hired web programmer for second year of contract

Built servers with the Gold Disk*Built and maintain a project server*Responsible for performing comparisons of the software used for vulnerability management by the U.S. Air Force and what the VLMS (Vulnerability Lifecycle Management System) was providing. *Core responsibilities included software and hardware testing installation for the VLMS project.

Responsible for day to day desktop support *Maintained internal web server and file servers*Responsible for maintain intranet*Configured desktops to use ACT server *Configured desktops for WEB-EX presentations*Acted as liaison between job boards and engineering

Did IT support for multiple Small Business ClientsWeekly visits to various companies to do maintenance and repairs as neededProvided weekly reports to customers with work performed Maintained several exchange and domain serversInstalled networks from small to large companiesDeveloped and planned upgrades and new installationsWorked with customers on planning and implementation of new installs