Bill Smith Email & Phone Number

Grand Rapids, Michigan, United States

Oversee commercial projects for general trades contractor company on educational, industrial, healthcare, and retail build outs. Responsible for project management, budgeting, request for quotes, RFI’s, change orders, material procurement, AIA billing & dispute resolutions, completion & punch list resolution on project completion sign offs.Key Accomplishments • Managed $1.4 Million retail remodeling construction projects • Managing multiple sector projects with over $7 Million in responsibility

Grandville, Michigan, United States

Oversee commercial interior finishes construction projects in educational, healthcare, industrial, office, multi-family sectors. Responsible for project management, budgeting, request for quotes, RFI’s, change orders, material procurement, AIA billing & dispute resolutions, completion & punch list resolution on project completion sign offs.Key Accomplishments• Manage multiple multiple construction projects with over $7 Million responsibility• Improved project install process to reduce labor & material project costs to bring project in on time and under budget.

Cedar Springs, Michigan, United States

Oversee commercial refrigeration & remodeling projects for national food service company. Responsible for project management, budgeting, request for quotes, RFI’s, change orders, material procurement, AIA billing & dispute resolutions, completion & punch list resolution on project completion sign offs.Key Accomplishments• Managed multiple multi-state construction projects with over $10 Million responsibility• Improved project install process to reduce labor & material project costs to bring project in on budget within approved timelines• Aligned project priorities to minimize store impact and improve final finish for positive senior leadership feedback

Grass Lake, Michigan, United States

Oversee residential construction projects. Responsible for project management, estimating, budgeting, material procurement, billing, tradesman sourcing, change orders, dispute resolution.Key Accomplishments:Increased Profit Margin from 28% to 34% on $700,000 [n 2020 Projects completedIncreased customer satisfaction responses from 68 to 82 for Referral responseIncreased project install process to reduce labor & material project costs

Greater Grand Rapids, Michigan Area

Oversee commercial storefront & entrances construction projects. Responsible for project management, estimating, submittals, RFI’s, change orders, material procurement, budgeting, AIA billing, punch list resolution.Key Accomplishments • Increased Profit Margin from 24% to 27% on $1.8 Million in 2018 projects completed• Improved project install process to reduce labor & material project costs

Ada, Michigan, United States

Oversee residential & commercial reconstruction jobs. Responsible for project management, estimating, tradesman sourcing, completion of projects, marketing, material procurement, budgeting, collection of revenue, completion sign-offs

Grand Rapids, Michigan, United States

Licensed builder overseeing daily operations for residential & commercial restoration contractor business. Responsible for office operations, marketing, estimating, project management, tradesman sourcing & oversight for completion of projects, hiring, trainingKey Accomplishments• Increased Sales from $1.6 Million to $3.8 Million with Lead Sources• Improved Customer Satisfaction from 38.5 to 64.7 for Net Promoter Score• Increased Customer referrals through marketing approaches to drive growth• WRT, ASD, FSRT, RRP certifications

Borculo, Michigan

Oversee $2.6 Billion accounts receivable for 2 divisions of Sara Lee Company, consolidation of 2 A/R Billing Systems, invoicing, deduction resolution, employee management, hiring, trainingKey Accomplishments• Improved DSO from 48.9 Days to 37.8 Days on $265 Million A/R Monthly Balance• Reduced Deduction Balance from $2.6 Million to $1.7 Million • Improved Cash Application Process with implementation of Lock Box system