Bill Terrio Email & Phone Number

Boston, Ma, Us

Greenbelt, Md, Us

Greenbelt, Md, Us

• Oversaw maintenance management and capital planning programs for a portfolio of high end residential/retail properties in multiple states.• Active member of the Asset Team for new developments.• Saved $100K+ annually by improving energy and utility usage and contracts.• Planned and executed capital improvement projects after leading a facility condition review.• Maintained a 4.5 out of 5 customer satisfaction rating.• Supervised staff representing multiple trades such as building engineers, electricians, painters, HVAC technicians, and carpenters.• Managed work performed by multiple vendors defining scope and performance standards.• Implemented standards and procedures for all work being performed by vendors and in-house staff, including safety and environmental hazard analyses and preventive measures.• Worked with construction teams to ensure new developments met appropriate standards.• Created and implemented employee development and on boarding program.

Maximized cost savings through initiatives focused on increasing productivity, strong vendor management and informed asset managementSuccessful improving property operations and increasing customer satisfactionProvided innovative solutions to clients and staffTransitioned properties, hiring staff, developing budgets, implementing new management programsAchieved highest rating in the NE region for new program implementation-Scored 98%Negotiated vendor agreements improving service levels while lowering costs by 20%Multiple CMMS implementations-Developed standard and emergency operating proceduresOverhauled struggling properties injecting strong management, creating financial success and quality services through a revitalized and focused property teamKey participant in new business development which resulted in the growth of the NE region facilities group from $15,000,000 to over $60,000,000 in 8 yearsPioneered companies first ever state certified employee training program Regional Operations Manager (2003-2007)Key client contact Full P&L responsibility over a multi-million dollar portfolio Supervised multiple trades and services consisting of plant operations, licensed trades, construction, janitorial, landscaping and other subcontractsDirected managers and staff (union/nonunion) mentoring individuals and ensuring superior performanceConducted organizational reviews resulting in improved customer service, greater staff productivity and proper systems maintenanceDeveloped capital plans based on facility condition assessments and system/equipment life cycle data

Au

Managed multiple services for 8 properties

Chicago, Il, Us

Directed all activities in the operation of a one million/ft2 Class A office propertyKey tenant contact for high profile tenants providing service and settling disputesReduced utility costs by $220,000 annually aggressively pursuing cost saving initiativesReduced subcontractor costs by 25% through competitive bidding of subcontract servicesOversaw all construction/capital projects

Us

Manage client facilitiesSupported business development in the pursuit of new business

Responsible for the central plant and major mechanical systems supporting 2.5 million/ft2 world class hospital and university space

Breese, Il, Us

Supervise the engineering staff and skill trades in the operation and maintenance of building systems for the hospital

Finance

Stationary Engineering/Hvac