Majer Hockey is a premier high-end hockey retail store based in Toronto, specializing in top-quality equipment and exceptional customer service. As the General Manager, I oversee all facets of daily operations, from customer experience and staff training to inventory management and sales optimization. Through strategic planning and a dedicated team, we have achieved significant growth and strengthened our position as a trusted resource in the hockey community.Key Responsibilities: • Lead and manage a team of full-time and part-time staff, fostering a positive and customer-focused environment. • Oversee purchasing, repeat orders, and product curation to ensure a robust and competitive inventory, tailored to meet market demand. • Spearhead the goalie department, managing specialized equipment inventory and buyer needs for this key segment. • Coordinate high-traffic store areas, including skate fitting, to streamline operations and enhance customer service during peak seasons. • Develop and implement strategic plans to optimize store layout, merchandising, and traffic flow for an exceptional shopping experience. • Manage e-commerce sales, shipping, and receiving to support our expanding online presence. • Consistently meet and exceed monthly and quarterly sales targets through data-driven decision-making and team collaboration.Our growth reflects a commitment to serving our hockey community with the highest level of expertise, quality, and passion for the game.