Bill Trimble Email & Phone Number

Wesley Chapel, FL, US

Wesley Chapel, Florida, United States

Recruited to plan and lead all aspects of $2.7M project for Rural County Representatives of California [RCRC] to provide broadband feasibility studies for 22 rural communities within northern CA. Accountable for low- and high-level designs, identifying available governmental funding, and extensive interaction with state, county, and federal officials to.

Florida, United States

Plant City Florida

• Construction Manager Oversee operations and contractors, to include aerial strand, aerial fiber, underground, and splicing crews for CenturyLink Communications Fiber build in central Florida. Perform construction.
• Attend project management meetings with CenturyLink to provide updates to client and senior management on construction process.
• Certified by FDOT to provide Temporary Traffic Control (TTC) at all job sites.

Norcross GA

Tampa/St. Petersburg, Florida Area

Tampa/St. Petersburg, Florida Area

• Sr. Analyst / Business Operations (2016-present)Selected to lead Bubble Force Team as a Construction Trainer following acquisition of Verizon. Conducted 7-day site training to construction field technicians throughout.
• Chosen to serve in Trouble Ticket War Room (6 days per week/12 hours per day) to provide assistance to technicians throughout Florida. Created and conducted training to improve productivity; decreased operational.
• Lead Preventative Maintenance Program and training for 30K central offices nationwide. Develop and implement ongoing national training curriculum and practices; monitor reports in central database to ensure all system.
• Eliminated backlog of system maintenance issues within first 2.5 months

Tampa/St. Petersburg, Florida Area

• Integral member of the Regional Operation Support (ROS) center; tasked to complete multi-million dollar, high-level Vendor Acquisition, Dispatch Resources, GPS, Outside Plant, and VLSS Lean Six Sigma projects.Selected.
• Global Positioning System (GPS) Analyst; provided key audits of technician activities and produced reports for management to help drive compliance with home dispatch and remote parkers. 3.5 month project identified.
• Dispatch Resource Center (DRC); trained and supported transition from Windows 7 to One x and drove Autoloader, Zero Touch, and IPACD results to exceed objectives. Developed financial value presentation showing impact.
• Project managed acquisition of new SSP vendor. Collaborated with Engineering, Supply, Regulatory, Sourcing, and DRC to ensure seamless transition. Co-authored contract for acquisition; decreased average price per.
• Led Green Belt Project to reduce number of FiOS residential employee originated tickets; $195K soft savings and $210K hard savings, oversaw 4 staff; 1 year in duration (2015).
• Managed Outside Plant Ride Along; conducted root cause analysis of system issues, reduced outside plant opportunities 50% and lowered repeat complaints year-over-year (2013).

Tampa/St. Petersburg, Florida Area

• Hired, trained, scheduled, and evaluated performance of 18 FiOS technicians, to include Jobs Per Day, rework numbers, productivity results, and efficiency. Ensured compliance with Union guidelines and collaborated with.
• Created and implemented monthly employee recognition awards for productivity and attendance.
• Exceeded corporate expectations 98%.
• Work team received Credo Award for outstanding performance (2012).
• Reduced rework 79% while maintaining Jobs Per Day (JPD) objective.
• Substantially improved overall performance in all areas.

Michigan

Accountable for the installation and maintenance of 645K access lines across 30+ shop locations throughout Michigan; controlled $1.3M budget. Led team of 375 copper field technicians, 55 construction technicians, and 10 management; conducted performance appraisals and provided developmental training. Managed force to load ratio, overtime, expense/capitol.

Carrollton Texas

• Oversaw productivity, rework, and day-to-day activities of 27 FiOS technicians.
• One of first local managers in original FiOS rollout; partnered with DRC and Force Load teams to maintain 5-day deadline (2004).
• Increased Jobs Per Day productivity 75% (first 45 days).
• Developed practices and procedures to improve customer service for FiOS Multiple Dwelling Units (MDU).
• Member of Fiber To The Premise (FTTP) Steering Committee; provided operational performance guidelines for installation and maintenance policies and procedures.

Plano/Carrollton Texas

• Oversight of 16 Customer Zone technicians and 220K access lines. Delivered monthly safety plan to technicians, as well as tracked attendance and provided monthly results.
• Trimmed drop and block expense from $32K to $7K (first year).
• Decreased I-codes 76% and increased JPD by 25%.
• Reduced repair volumes 10% with PPMT program.
• Managed 15 construction teams during hurricane relief efforts in Jacksonville, TX.
• Operated $15K under NBSWG DRC budget (2003).

Irving Texas

Acting DRC manager for 11 months. Managed 32 employees in Dispatching, Tracking, and Reporting on BSW and Locate teams across 5 regions.