As an NPA, I am responsible for developing solutions around new and emerging technologies. I serve as a thought leader and enabler for the technology -- both internally and externally to the company. I act as a top resource for strategic direction and tactical solutions for the technology. I create tools, cultivate skills, and weave best practices into the fabric of the company.Responsibilities include:- Business development- Architecture development- Maintain highest levels of personal, technical, business and management skills and acumen- Design, plan and support development efforts around IT security solutions from end points to servers and along all network paths between them- Guide teams through multiple vendors' products and associated strategies- Drive sales, define market segments/strategies, position product- Assess customer pain points and market demand to define new service offerings- Enable and ensure technical readiness, training and development

- Manage services team which includes pre and post sales engineers, - Project Managers (in conjunction with National PMO Director and service coordinators- Manage budgets and P&L for the regions- Drive service and product revenue by participating in sales meetings with customers- Meet sales and services targets- Track and manage customer satisfaction, including addressing areas of concern- Act as the Regional Senior Services Resource for all customer-facing meetings- Drive local and corporate best practices throughout the regional team to ensure consistent, high quality and repeatable solutions- Participate in the planning and budget process as it relates to planning, goal attainment, expense management, and revenue recognition- Track and forecast financial targets and provide reporting and submission of financial data to support corporate actions- Evangelize the Services offering across the Regional team, leveraging a consistent message and method for planning and delivery- Lead and/or contribute to the revisions of presentation materials for both Corporate and Regional specific documents- Support all escalations in the Region for services- Ensure quality delivery of service engagements through methodology and management of resources both internal and third party- Work with key OEM’s to drive revenue- Successfully manage subordinate level managers, and participate and drive weekly, monthly and quarterly meetings with core and broad team members- Manage the coordination of activities for a the geographic region with regional responsibility for oversight in terms of costs, methods and staffing- Receive Senior Management review of objectives to determine success

* Development and enhancement of corporate-wide customer-facing services involving all aspects of I/T* Revenue growth of said services* Evaluate new partners while continuing to invest and develop in-house skills and service offerings based on our top partners* Mentoring of more junior engineering staff* Help and develop career path growth and goal attainment of all team members* Cost containment and budgeting* Develop and monitor operational excellence while enhancing security/mitigating riskPreviously: Engineering Manager, then Director of Advanced Technical Services:* Managing Security Engineering Consultant* Pre-sales, architecture and POCs* Hands-on implementation* Mentoring of team members* Customer account development* Vendor relationship building/certification/education

• Develop and deliver security and compliance solutions• Direct and participate in collaborative efforts across business units and practices• Develop and manage personnel to develop and deliver professional services for both consultative roles as well as for delivery• Act as trusted security advisor for many Fortune 500 companies, venture capital/investment firms and large financial/federal organizations• Consulting on security industry best practices, including risk assessment and remediation planning• Pre-sales/technical presentations• Responsible for researching and evaluating new security technologies, products and best practices and communicating those efforts throughout the company and to our customers• Project manager and technical lead for many large scale implementations• Mentoring of junior staff membersSolution Architect, Data Center Practice (2012 – 2013) • Design and deliver data center infrastructure solutions and services• Consulting on data center best practices, including network architecture, system break/fix, multivendor support, disaster recovery/business continuity• Presales/technical presentations• Responsible for researching and evaluating new technologies, products and best practices and communicating those efforts throughout the company and to our customers• Mentoring of junior staff members• Ambassador’s Club Award recipient• Zensar Excellence Award recipient for 2012 for Customer Centricity Principal Security Consultant (2005 – 2012) • Design and deliver security and compliance solutions• Presales/technical presentations• Conduct training for staff and customers• Act as trusted security advisor for customers• Consulting on security industry best practices• Mentoring of junior staff members• President’s Club Award recipient for 2012Senior Security Consultant (2001 – 2005) • Design and deliver security and compliance solutions• Presales/technical presentations• Ambassador’s Club Award recipient

• Conducted testing and wrote documentation for competitive analysis• Directly assisted customers with hands-on training, demonstrations and as a engineering consultant• Designed and documented labs and training sessions for new code releases• Member of Firewall Product Development team• Customer network designs• Aided sales and engineering teams on customer engagements and with presentations• Conducted networking publication tests during product testing “bake-offs”• Wrote white papers and application notes for firewall and VPN load balancing using Check Point Firewall-1 and Check Point VPN-1• Staffed the company booth as technical consultant at major trade shows

Senior I/T Architect (1998 – 2000) • Led the Internet Services Design and Delivery team across the U.S.• Technical leader/mentor for the Network Architecture and Capacity Planning group• Designed, built and maintained server and firewall load balancing architectures• Designed and implemented Aventail and SSH-based VPNs, Check Point Firewall-1 and IBM e-Network Firewall solutions for customer accounts• Designed, built and maintained Check Point Firewall-1 firewalls, SOCKS and caching and non-caching proxy servers between IBM internal networks and the Internet, and for other major IBM and external customer sites• IBM Internet Coordination Council (ICC) representativeStaff Engineer (1997 – 1998)• Developed and led the site Internet Services Design and Delivery team and worked with teams across the U.S.• Technical leader/mentor for the Network Architecture and Capacity Planning group• Maintained the IBM Poughkeepsie site Internet backbone and its core networking servicesAdvisory Engineer (1996 – 1997)• Helped management design and build a new Internet Services Design and Delivery team• Designed, built and maintained the IBM Poughkeepsie site Internet backbone and its TCP/IP-based customer services such as DNS, security audits, and their Cisco and IBM routers

• Founded, incorporated, built and managed IDSI.net – an internet services provider• Designed, developed, installed, and maintained company LAN, and its Internet connection and all remote site connections• Managed team of web designers and coders to create web sites for clients• Designed, developed, installed, and maintained dial-up Internet access, web, mail and FTP servers, and all Internet-related software and hardware• Designed, installed, and maintained client LANs, including their Internet gateways, web servers and e-mail systems• Administrator of company and client Internet domains• Information Systems analysis and design

• Managed team of programmers, designers, planners, and testers on large pharmacy information system project• Designed, developed, installed, and maintained dial-up Internet access, web and FTP servers, and all Internet-related software and hardware, company internal Novell and NT networks, MS-Mail system, Internet mail gateways, and the company Internet connection• Information Systems analysis and design• Design and development of Windows-based application software using Visual Basic and C programming languages• Designed and developed HLLAPI-based Windows graphical user interface to the IBM Global Network to replace 3270 sessions for SHOWBBS applications using Visual Basic, C and Rexx• Designed and developed PC-based BBS applications• Designed and developed hand-held device program for bar code scanning and data upload for several large client systems

Programmer (1991 – 1993) • Wrote custom SECS interface software using C programming language and API calls between PC and large semiconductor manufacturing equipment for data collection, processing, and reporting• Developed, coded, and implemented customer requested software for manufacturing management, engineering, and operators including automatic report generation and statistical process control Senior Production Operations Technician (1990 – 1991) • Designed and implemented new specifications for semiconductor substrate manufacturing process component yielding first year cost savings of $2.2 million• Responsible for mentoring junior personnel, continuous process control and six sigma achievement• Development of refined processes to reduce downtime and maintenance windows required Production Operations Technician (1988 – 1990) • Responsible for qualifying and fine tuning new manufacturing equipment and processes for the substrate portion of the mainframe CPU manufacturing process• Achieved goal of six sigma process control through continuous monitoring and adjustment of processes and procedures