National Rpc Account Manager
CurrentMakes outbound and receives inbound phone calls with the intent of strengthening our relationship with the existing customer base. Learn and cross-sale complex products. Works within company policies and procedures, including regulatory obligations. Collects, records, and tracks data obtained through the respective calls. Communicates effectively within and between various cross-functional departments within the organization. Performs special projects, tasks, and duties, as needed. Achieves monthly goals and objectives. Support a culture of superior customer experience within the organization. Execute a vision, manages multiple priorities, and achieves results. Contribute to a collaborative team environment. Develop new business opportunities with existing clients by promoting company products and services. Improve customer satisfaction by improving responsiveness and anticipating customer needs. Help on-board new clients and provide customer service to assigned customer accounts.