Bill Williams

Bill Williams Email and Phone Number

Patagonia CX @ Patagonia
ventura, california, united states
Bill Williams's Location
Roseville, California, United States, United States
Bill Williams's Contact Details

Bill Williams personal email

n/a
About Bill Williams

My professional career is and has always been centered around relationships with people. Throughout my career I have been highly successful by using a collaborative highly detail-oriented approach to each of my client’s needs. My passion lies in the project and concept details, from the concept/planning stages to implementation to the completion of the project. I strive every day to execute a highly motivated, attention to detail mindset that delivers the highest-level product. I believe with enthusiasm for these core values results in success for my clients and myself.With many successful highlights in my career, I am particularly proud of the successful implementations of the CRM Salesforce that I have had the honor of launching, customizing, optimizing and maintaining for many clients spanning the financial, healthcare and many more industries.Distinguished strengths: Salesforce CRM (editions: Essentials, Professional, Enterprise, and Unlimited) customization. With a specific focus on my client’s needs from Implementation to optimizations of the Salesforce/Force.com platform CRM. My expertise includes: Workflow Automation Implementation, I use a collaborative approach involving my clients existing business processes to create automated Workflow tasks that are automatically created and assigned based on each client’s business rules. A “High Impact” and rewarding component of my career has been exposing and optimizing the “Reporting and Dashboard Analytics” piece within Salesforce for my clients. Implementing custom report types along with the finished product that is a high impact report is always a client favorite. I also have a unique ability to collaborate and manage international vendor teams with industry specific skills that allow for large amounts of data to be implemented for my clients.I feel tremendously fortunate to have found an influential career where I have developed a genuine passion and excitement for, and where I can make a significant difference offering strong leadership and vision not only for business organizations but for the people that I work with and collaborate with all around the world.

Bill Williams's Current Company Details
Patagonia

Patagonia

View
Patagonia CX
ventura, california, united states
Website:
patagonia.com
Employees:
2236
Bill Williams Work Experience Details
  • Patagonia
    Reno Cx
    Patagonia Sep 2021 - Present
    Reno, Nevada, United States
  • A Better Process
    Abp | Client Consultant - Analyst - Growth Director
    A Better Process Feb 2021 - Present
    Roseville, California, United States
    People are the primary security risk in your company. At ABP we distinguish ourselves by securing the humans first. We partner with you to create a more secure environment along with educating your staff to become vigilant about cybersecurity.Securing Humans ... And Their MachinesWe provide simple steps to lowering risk of cyber attack for humans and their machines. We guide our clients to sustainable Cybersecurity Wellness founded on standards from governing organizations such as NIST (National Institute of Standards and Technology), FINRA (Financial Industry Regulatory Authority) and the DOL (Department of Labor) just to name a few.
  • Ventoux-3 System Consultants
    Salesforce Administrator/Salesforce Developer/Salesforce Crm Manager/Client Consultant
    Ventoux-3 System Consultants Oct 2020 - Present
    Northern California
    • Specializing in providing Salesforce CRM / Force.com Platform (editions: Essentials, Professional, Enterprise, and Unlimited) customization and optimization. (SFDC) Salesforce Administrator/ (SFDC) Salesforce Developer. • SaaS/PaaS Salesforce CRM / Force.com Platform evangelist and advocate for my clients. • Design customized Workflow tasks using a collaborative approach involving my clients existing business processes to create automated Workflow tasks that are automatically created and assigned based on each client’s business rules. • Customize integrations to work with Salesforce CRM / Force.com Platform in each clients ORG.• Email integration specialist, including: SFDC Einstein Activity Capture (EAC) supporting: Outlook, Gmail and macOS email clients. Full support for: Outlook Integration and Sync (OIS) and Gmail Integration and Sync (GIS).• Salesforce CRM Dashboard and Report specialist.• Force.com API (DML), FLS/Force.com user/user profile configuration for clients desired needs.• Salesforce CRM/Specialties: SOQL, SOSL, LMA and LMO.• Channel Order App (COA) Manager/Specialist.• Business Analyst: SFDC Support Case Evangelist/Specialist: 150+ (and counting) SFDC Support Cases successfully resolved for my clients.
  • Hillcrest Business Systems
    Salesforce Administrator/Salesforce Developer/Salesforce Crm Manager/Client Consultant
    Hillcrest Business Systems Sep 2016 - Oct 2020
    New York City Metropolitan Area
    • Highly focused on SaaS/PaaS on Force.com Platform/Salesforce org implementation of SFDC (CRM) in “lighting experience” and Salesforce “classic” for new clients as well as ongoing support for our existing client base. (SFDC) Salesforce Administrator/ (SFDC) Salesforce Developer.• Delivering 20+ full life cycle implementations of the Salesforce CRM. Including mom and pop shops to Globally recognized companies with as many as 100+ employees. • Designed and Implemented as well as maintained custom workflow automation processes for 100+ client orgs.• Designed and supported custom integrations to work with Salesforce CRM/Specialties: SOQL, SOSL, LMA and LMO.• Force.com API (DML), FLS/Force.com user/user profile guru. Channel Order App (COA) Manager/Specialist.• Developed and Managed international vendor relationships. All the while collaborating with our clients allowing them to have a unique “customized” approach to their deliverable needs using the vendor relationships that I built.• Collaborated with our clients to design and deliver Reports and Dashboards in Salesforce to manage employees, check status of ongoing work, re-allocate workload, monitor workflow progress, and identify good prospects with the wizard-based reporting. Allowing our clients use the Dashboards and Reports for an overview of their business at-a-glance.• Email Integration Manager: Managed/maintained entire client base (1000+ users) supporting: Outlook, Gmail and macOS email clients.• SFDC, Force.com SME (Subject Matter Expert) for Einstein AI including Einstein Activity Capture (EAC).• Developed through decades of experience - methodologies that create a “team” atmosphere for our internal work groups such as a daily “Good Morning Call”. The call cultivates a transparent and inclusive task-based workday allowing each team member to understand and be supportive to their colleagues.
  • Hillcrest Business Systems
    Salesforce Crm Manager / Implementation Specialist
    Hillcrest Business Systems Jan 2013 - Sep 2016
    New York City Metropolitan Area
    • Manager and Support of new and existing clients for Hillcrest Business Systems as SaaS/PaaS on Force.com Platform • Developed long lasting vendor relationships for our internal tasks with business strategies and design and implementation for our clients and our own teams (SFDC) CRM solutions on the Force.com Platform.• Implementation Manager for CTI Software for SFDC Force.com CRM platform ORGS. (RingCentral and PhoneBurner)• Implementation Manager for SFDC/Force.com ORG’s including: LMA, (SFDC)-COA specialist, (SFDC Partner Team Member).
  • Verizon Business
    Business Services Account Liaison/Team Subject Matter Expert/Lead Knowledge Base Contributor (Kb)
    Verizon Business Dec 2008 - Jan 2013
    Folsom, California, United States
    • Team Lead of Verizon Wireless’ largest single client: The State of California.• (KB) Team Lead Contributor: Wrote and Published articles for VZW (KB) as Subject Matter Expert (SME) for all Motorola/LG/Samsung/Apple I Phone devices along with their OS (iOS / Android).• Deployed and supported Smartphones and mobile equipment such as laptops and GPS devices to employees of the State of California.• Facilitated “on-site” and remote workgroup sessions for the Governor of California office. This included device tutorials and “how to” device management.• Planned, coached, and evaluated work performance through monthly performance review and coaching for internal and vendor teams as a (SME) and (KB) contributor.• Developed action plans of the additional Verizon Wireless Support Team including “off-line” teams and vendors as team lead/(SME)(KB)contributor.
  • Verizon
    Verizon Wireless Data And Technical Support Global Team Technician
    Verizon Apr 2006 - Dec 2008
    Folsom, California, United States
    • Performed specific and highly technical IT Support to Smartphone and Laptops.• A member of a great team and all-around top performing workgroup in the Verizon Wireless Headquarters.• Provided Advanced help desk technical support for Global Traveler clients that were a part of Fortune 500 companies using the Verizon Wireless platform. This included conducting face to face meetings with these clients Help Desk Management Team.• Led symposium with key departmental partners to strategize and update key processes to support internal and external clients.
  • Verizon Business
    Verizon Wireless Customer Service Team Lead
    Verizon Business Apr 1999 - Apr 2006
    Folsom, California, United States
    • Motivated to lead a team of up to 14 CSR using playbook strategies to achieve optimal team results.• Created an open-door environment.• Prepared and facilitated various training sessions to enhance CSR knowledge of products and services.• Planned, coached and evaluated work performance through monthly performance reviews.

Bill Williams Skills

Management Leadership Strategy Marketing Project Management Strategic Planning Sales New Business Development Marketing Strategy Business Development Cloud Applications Cloud Computing

Bill Williams Education Details

Frequently Asked Questions about Bill Williams

What company does Bill Williams work for?

Bill Williams works for Patagonia

What is Bill Williams's role at the current company?

Bill Williams's current role is Patagonia CX.

What is Bill Williams's email address?

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What is Bill Williams's direct phone number?

Bill Williams's direct phone number is +191670*****

What schools did Bill Williams attend?

Bill Williams attended San Diego State University, Sierra College.

What skills is Bill Williams known for?

Bill Williams has skills like Management, Leadership, Strategy, Marketing, Project Management, Strategic Planning, Sales, New Business Development, Marketing Strategy, Business Development, Cloud Applications, Cloud Computing.

Who are Bill Williams's colleagues?

Bill Williams's colleagues are Matteo Oblak, Ramzi Talbi, Camila Duarte, Michael Gore, Kiera Walker, Stine Ornes, Brandi Bishop.

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