Bill Achola Email & Phone Number

Nairobi County, Kenya

Kilifi, Kenya

• I provided training and support to HR staff on the use of HR systems and data management best practices.
• I ensured that HR systems and data management practices comply with relevant regulations and internal policies.
• Conducting monthly audits on HR processes within the system, I identified areas for enhancement and implemented necessary improvements.
• Provided guidance and assistance to front-line staff; gathered insights from the team; generated new ideas to strengthen employee engagement and led in helping Komaza be a world-class employer.
• Oversaw employee relation matters e.g. grievances, investigations, etc.
• Provided support to employees in various HR-related topics and policies and resolved any issues that may arise.

Nairobi, Kenya

• I was responsible for identifying opportunities to streamline HR processes through the use of technology and data analysis.
• Key liaison with other departments in resolving People issues and effective staffing.
• Ensured policy implementation at the people level to maximize people capital within the organization.
• Extensive People experience in startups and social ventures without well-structured systems.
• Provided ongoing and in-service training for new teachers.
• Provided HR customer support and helpline to all staff on leaves, statutory remittance, pay slips, deductions, and staff grievances · Coordinated and provided support during annual reviews.

Kenya

• Attracts potential customers by answering product and service questions; and suggesting information about other products and services.
• Opens customer accounts by recording account information.
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment.
• Maintains financial accounts by processing customer adjustments.
• Recommends potential products or services to management by collecting customer information and analyzing customer needs.

Chrp, Human Resources Management/Personnel Administration, General

Diploma, Human Resources Management And Services

2, Business Administration And Management, General, Credit

Activities and Societies: Basketball and Handball 1. Attend all in-house Business training. 2. Attend out side Business training classes.