Bill Baumgardner

Bill Baumgardner Email and Phone Number

Customer Service and Administration Manager @ Frederick News-Post
Frederick, MD, US
Bill Baumgardner's Location
Frederick, Maryland, United States, United States
Bill Baumgardner's Contact Details

Bill Baumgardner personal email

n/a
About Bill Baumgardner

A resourceful and effective businessperson achieving significant and measurable results in a team environment. Over 15 years of progressively responsible experience in World Class Customer Service, Call Center, Operations, Facility and Human Resource management. Positions held required frequent interaction with board members and executive staff from companies and organizations.

Bill Baumgardner's Current Company Details
Frederick News-Post

Frederick News-Post

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Customer Service and Administration Manager
Frederick, MD, US
Website:
fredericknewspost.com
Employees:
144
Bill Baumgardner Work Experience Details
  • Frederick News-Post
    Customer Service And Administration Manager
    Frederick News-Post
    Frederick, Md, Us
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  • Frederick News-Post
    Customer Service & Administration Manager
    Frederick News-Post May 2019 - Present
    View
  • Costar Group, Inc.
    Senior Manager, Research
    Costar Group, Inc. Apr 2010 - Aug 2018
    Managed a staff of 25 professional research associates responsible for tracking and publishing all data relevant to the commercial real estate (CRE) industry for the Philadelphia, PA metropolitan region. Ensured data accuracy as it related to commercial sales and lease transactions. Maintained relationships with leading CRE brokerage firms. Primary objective was to focus on growing and maintaining the highest quality database.
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  • University Of Maryland, College Park
    Manager, Service Center
    University Of Maryland, College Park Feb 2009 - Apr 2010
    Developed and directed operations of a 24 X 7 Service Center which was the first point of contact for over 8,700 residents and staff.
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  • Axiant, Llc
    Regional Director Of Operations
    Axiant, Llc May 2005 - Feb 2009
    Directed all business operations related to running and maintaining a regional Operation and Call Center. Oversee all Customer Service, Collection, Skip Tracing, Facility, Vendor, Human Resource and IT support functions.
  • Dobson Communications Corporation
    Director Of Call Center Operations
    Dobson Communications Corporation 1998 - 2003
    Directed all business operations related to running a 24 X 7 multi-state Wireless Telecommunications Call Center. Oversee all Customer Service, Collections, Account Retention, Administrative Services, Training, Distribution Services and Quality Assurance activities.

Bill Baumgardner Skills

Management Human Resources Training Call Centers Customer Service Data Analysis Market Research Research Customer Retention Strategic Planning Analysis

Bill Baumgardner Education Details

Frequently Asked Questions about Bill Baumgardner

What company does Bill Baumgardner work for?

Bill Baumgardner works for Frederick News-Post

What is Bill Baumgardner's role at the current company?

Bill Baumgardner's current role is Customer Service and Administration Manager.

What is Bill Baumgardner's email address?

Bill Baumgardner's email address is wb****@****ast.net

What schools did Bill Baumgardner attend?

Bill Baumgardner attended Hood College.

What skills is Bill Baumgardner known for?

Bill Baumgardner has skills like Management, Human Resources, Training, Call Centers, Customer Service, Data Analysis, Market Research, Research, Customer Retention, Strategic Planning, Analysis.

Who are Bill Baumgardner's colleagues?

Bill Baumgardner's colleagues are Ceoli Jacoby, Tina Willard, Lauren Larocca, Bill Cauley, Ike Wilson, Debra Tyson, Geordie Wilson.

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