William (Bill) Biber Email & Phone Number

United States

Eden Prairie , Mn, Us

• Project Lead for consolidation project of disparate versions of Allscripts TouchWorks and NextGen EMR application in Arizona, Utah, and Nevada regions.• Determine time frames, funding needs, procedures for accomplishing project, staffing requirements, allotment of resources to various phases of projects and lead others in the organization to make meaningful process improvements• Develop business cases and cost-benefit analysis for assessment by Senior Leadership • Provide workstream/project oversight, manage and track issue resolution, and make key decisions for the project with the Project Sponsor• Facilitate status update meetings with business and IT leads• Create workstream project plans • Evaluate project progress against project plan frequently, ensures workstream milestones are met, mitigates project risks, and resolves issues• Prepare weekly project status report for the Program Manager

Brentwood, Tennessee, Us

• Work with providers, staff, and leadership to strategically relocate 18 Specialty Clinics from current locations into the new MOB.• Considerations, Risks, and Mitigation Planning include; - Implementation of Allscripts SCM – Hosted Locally - Implementation of Patient Self-Rooming process - Logistics required to relocate 18 operational Specialty Clinic’s• Present weekly project updates to Leadership and Key Stakeholders

Eden Prairie , Mn, Us

• Strategically plan objectives for proposed projects• Collaborate with cross-project activities and resources• Resolve projects’ higher scope issues

Benton, Ar, Us

• Present monthly updates to Corporate and local C Suite• Formulate and organize suitable strategies and objectives for proposed projects• Coordinate cross-project activities and resources• Evaluate technical delivery teams for Provider relocation (internal and external MOB)• Managed vendors and contractors for all aspects of facilities remodel as needed. • Oversaw - Allscripts SCM Hosted out of Raleigh, NC, Athena Healthcare, Single Sign-On, and additional software as needed• Ensure change, risk, and resource management is in place for all IT related initiatives• Develop and control deadlines, budgets, and activities • Assess program performance and focus on maximized ROI• Resolve projects’ higher scope issues

Eden Prairie , Mn, Us

* Optum Mergers and Acquisitions• Strategically plan objectives for proposed projects• Present monthly updates to Corporate and local C Suite• Collaborate with cross-project activities and resources• Evaluate technical delivery teams – local and vendor level• Ensure change, risk, and resource management is in place for all IT related initiatives• Assess program performance and focus on maximized ROI• Resolve projects’ higher scope issues* Acquisitions• Manage departmental project teams (HR, Finance, Legal, Real Estate, etc.) that evaluate medical practices for potential acquisition.• Manage team leads that execute the due diligence process.• Facilitate final acquisition processes – legal and financial transitions and transactions

Norwalk, Connecticut, Us

o Allscripts Enterprise\TouchWorks upgrades for Meaningful Use• Manage and support 10+ Project Managers• Responsible for resource-leveling• Develop, communicate, and review project/program detailed plans, strategy, milestones, communication plans, and scope definition documents. • Communicate project and program status with the project team and Steering Committee including escalation of high-risk areas.• Proactively identify risks associated with all aspects of the projects/programs and develop contingency plans to remediate risks that may materialize as issues.• Create, submit, and track change requests• Assess program performance and focus on maximized ROI• Budget tracking o 3M “360” Implementation of 3M 360 Coding Utility into 300+ Healthcare facilities nationwide.• Manage 10+ Project Managers• Time tracking for “Fixed Fee” implementation projects• Timeline verification• Contingency planning• Resource tracking\planning• Budget tracking

Port Washington, Ny, Us

o Santrax Agency Home Healthcare Agency Management Systems• Lead Implementation Management Team• Strategically plan implementation roll-outs based on client needs and Prod\Dev schedule• Report weekly on team progress, risks, and potential delays• Resource planning

o Program and Sr Project Management• Project Turn-Arounds for projects in jeopardy• Project evaluation• All facets of implementation of Electronic Health Records• Meaningful Use and benefit evaluation for individual applications• Team Staffingo Community Health Systems, Franklin, TN - Program Manager• Manage multiple nationwide Net-New and Upgrade sites for Allscripts Enterprise/TouchWorks AEHR.• Managed 15+ Project Managers for multiple sites (Implementation, Training and Optimization PM’s)o Ingenix - Project Manager• Manage Allscripts AEHR v.11 Go-Live Support at Queens Long Island Medical Group (10/10 – 03/11)• HealthPoint Medical Group - Project evaluation of McKesson Practice Partner in Tampa, FL. (8/10 - 10/10)

Phoenix, Az, Us

Department Manager for Electronic Health Records at University Physicians Heathcare Hospital in Tucson, AZ. UPH is a 350+ Provider Academic facility with ties to UMC and U of A. UPH is a multi-specialty teaching institution with multiple remote facilities in the general area and Sierra Vista, AZ. – Responsible for all aspects of Operations and Project Management including but not limited to: staffing and managing Project Team (53), implementation timeline development, EHR Budget, Vendor negotiation, overseeing workflow development, project resourcing, and upgrade management.

Sr. Project Management for acquisitions and/or development - Providing technical leadership of multiple small to medium projects, typically at least 500 to 2080 hours of effort, potentially affecting 100 or more buildings, over a period of 12 months or less, with a likely dollar amount of $100,000 to over $1 million, depending on project. Utilizes best practices and standard methodologies in pursuit of delivering quality and cost effective IS System Installations.Essential Functions:• Gathers technical requirements, develops implementation plan, procures necessary hardware/software, executes implementation plan, and obtains operational sign off. Collaborates with IS Development, Financial, and Operations to fulfill implementation expectations.• Prepares installation activities schedule, provides timely escalations and assigns resources to execute complex field upgrade projects for system hardware, cabling or software, e.g. upgrading computer servers in 400 sites.

Chicago, Il, Us

o Assist with sales process; work with Project Coordinator and Training Manager to begin installation process.• Verify network infrastructure configuration meet or exceed minimum requirements for functionality.• Collaborate client expectations for the implementation process and project scope• Coordinate project resources for Discovery, Change Management, Implementation, Training and Project Closure.• Review installation process and outcome with client.• Address outstanding issues from install process.• Develop Customer Satisfaction Survey for installation process.• Train administrators on use and configuration of Impact.MD and TouchChart Suite of applications.• Provide Technical Training to VARs, Partners, and Customers on proper installation process of ImpactMD products, Remote Scanning, Citrix Remote Scanning and MS SQL.• Work with Technical Support Dept. to process Upgrades for existing clients operating on outdated versions.

• US. Support field sales office IT needs, including hardware, software, and training.• Fast paced, detail driven, timeline critical roll out and training of new IT platform and field training of 5000+ users.• Work hand in hand with Deloitte and Touche to develop and coordinate implementation and contingency planning.• Communicate with both technical and non-technical staff as well as End Users to insure they were using the "business tools" efficiently.• Develop recommendations for productivity improvements.• Liaison between the field staff and the IT Department to initiate recommendations for improvement based on application need and development.• Formulate and define system scope and objectives through research and fact-finding combined with an understanding of applicable business systems.• Provide Real Time system analysis work while considering the business implications of the application of technology to the current business.• Participation in integration testing and customer testing of new hardware and software.• Maintain an active role in training/support at various workshops conducted for the benefit of developing the Field Sales Force.

• Preparedness Y2K upgrades in Northern California, Sacramento Valley Region.• Monitor and maintain operations of routers, hubs, switches, and servers.• Support server farms providing critical data to Hospitals O/R, E/R, Admissions, etc…• Support desktops linked to server farms in Hospital environment.• Generated, processed and submitted necessary documentation as required. • Update and upgrade users and applications as warranted.

Auburn, California, Us

• Provide IS/IT Administration and direction.• Evaluate and recommend modifications to the 80+-user network.• Project Management for all Hardware and Software upgrades.• Successfully developed and implemented key strategies to grow internal IS support department.• Formulate, present and utilize my strategies to initiate a new division of the IS support department for an external customer base.• Established key partnerships and relationships needed to facilitate growth and expansion.• Supervised, hired and contracted technical personnel and several organizations to assist with multiple projects on multiple levels.• Developed and maintained Project Timelines to guarantee progress in all areas of development.• Support Novell network with remote access dial-in and Internet access. • Conduct classroom and one on one training for users on all aspects of Windows, MS Office Pro, cc:Mail, Exchange, Internet and several other applications.• Generated weekly and monthly reports that summarized MIS activities for the month. These reports would include the service request, the response time, a failure report, and a satisfaction rating from the end user.• Required the ability to set priorities and maintain good organization and communications with all staff members.• Worked with Quality Control Team to implement ISO 9001 standards and to qualify for ISO certification as well as adapting “Deming” practices for management and team development.

Developed businesses (West-Tek PMS, Practice Development PMS) into a profitable entities that marketed Turnkey Computerized Billing Systems to the Healthcare Community.Established profitable VAR relationships with AlphaMicro Systems, Irvine, CA., and Televideo Corp., Palo Alto, CA. as primary hardware providers. Alpha Healthcare Systems Inc. and Practice Management Systems Inc. as primary software providers.Hired additional sales representatives to cover local territory.Sold Business Development Systems in 1993

Field Tech\Installation Tech - For one of the original “Computerized Office Billing” providers for the Medical and Dental community. Worked with R&D to introduce one of the first standalone billing PCs. 10MB Heathkit Computer. Transferred to San Francisco to manage Field Service operations as part of the DataMedic of California / Delta Dental purchase.Interviewed, hired, and trained additional Field Support personnel.

Pmp, Project Management

Business Management

Healthcare It And Project Management