Bill Blanchard Email & Phone Number

Brisbane, California, US

Brisbane, California, US

San Francisco, California, US

Hampton Falls, New Hampshire, US

Hollywood, MD, US

Seabrook, NH, US

• Developed company ERP system in Python/Django/AWS to support an organization that's growing by 50% in revenue YoY. The system tracks over 27,000 aircraft, 3,000 aircraft operators, and provides information on over.
• Overhauled Microsoft based network to be more modern and cost effective by reducing server count and migrating from Exchange to Google Apps.
• Maintained customer facing application to track flights and generate passenger manifests.

Medford, Massachusetts, US

• Hand-selected to lead all startup operations for Argentina office & team. Recruited and trained Argentina based FTE team. Forged initial vendor partner relationship to provide high-competency outsourced resources.
• Reduced cost for outsourced hours by 42%.
• Delivered critical contributions to corporate scalability.
• Enabled "white glove" rapid turnaround time initiative.

Medford, Massachusetts, US

• Serve as key member of executive committee reporting directly to CEO and Chairman of the Board. Lead team of 5-10 FTE and vendor resources supporting virtualized / physical infrastructure and new application development.
• Delivered technical and operational strategies enabling 50% business growth throughout tenure.
• Directed selection and delivery for flagship internal workflow product—a holistic solution to streamline and manage all technology aspects of the translation process. o Analyzed vendor offerings and selected.
• Directed creation of customized quotation engine to rapidly analyze project requirements. o Slashed quote creation time from 2 days to less than 2 minutes.
• Spearheaded creation of technological vision supporting "white glove" client web portal—including custom build modules to streamline business processes. Partnered with CEO to present solution to strategic client.

Medford, Massachusetts, US

• Promoted to custom created role directing all corporate operations. Led team of 20.
• Transformed business model to encompass consistent relationship with major strategic clients delivering consistent, repeat revenue. Presented technical and operational capabilities to client leadership.o Directly.
• Spearheaded end-to-end, successful ISO 9001:2008 and EN15038 certification processes.o Provided critical capabilities to bid—and close—new Fortune 500 accounts.

Medford, Massachusetts, US

• Responsible for all IT operations for a multi-million dollar international translation company with 2 direct reports
• Successfully migrated from a Linux based network to a Windows 2008 Active Directory system with Exchange 2007
• Led numerous cross-functional teams to improve customer service, delivery times, and reduce costs
• Established quality control system in preparation for ISO 9001 certification

• Founding Partner of MSB Consulting, LLC: a business and technology consulting firm catering to medium sized businesses and municipalities
• Responsible for all business operations to include full P&L control and oversight
• Serviced 40 clients in the Metrowest Massachusetts area, conducting project management and implementation of networking services, budgeting, and cost reduction
• Assisted in growing the business from the startup phase to generating approximately $200,000 in annual revenue

Arlington, Virginia, US

• Served as head of a 3 man Tactical PSYOP Team in Iraq from 04/06 – 04/07
• Served as the acting Information Operations Officer to a 700 soldier task force
• Responsible for the distribution of Coalition Forces messages to local nationals, as well as marketing Coalition and Iraqi programs
• Prepared and provided public relations and interaction training to over 500 members of the Iraqi Security Forces

• Responsible for Information Technology planning and service to over 50 clients throughout the United States
• Planned and executed projects that raised over $250,000 in revenue
• Provided fast and personalized service to small and medium sized businesses as well as municipalities and schools
• Quickly adapted to and analyzed a variety of networks that included a hybrid of different software and hardware packages

• Responsible for all IT operations for 25 person firm with multi-million dollar annual revenue
• Expanded network from one server to five (File, Exchange/Blackberry, Citrix, Web, and Remote Backup using DoubleTake software)
• Conducted web casts of conferences from remote sites
• Responsible for purchasing new equipment and conducted over $50,000 worth of hardware upgrades

• Assisted in the installation of a 50 user node connecting to a 500+ user WAN in new company location
• Added new user logins and email accounts
• Responsible for troubleshooting proprietary software, user problems, and wiring issues

Mba, Business Administration

Cert., Gulf Dialect (Arabic)

Aa, Arabic

Bs, Computer Science