Specialize in national and local business development and strategic client partnerships for innovative beverage company with focus on loose leaf tea. I am fortunate to be a key player in the Bruetta product line development, branding /labeling, purchasing/sourcing, supply chain management, proof of concept, go to market strategy, online and print marketing, direct in person sales strategy, logistics, sustainability innovations and all business development implementations. Proven success with product placement in office break rooms nationally, colleges/university cafes and cafeterias, retail, consumer sales, music/arts venues and significant sports franchises. Trained sales reps for our Major National Office Coffee Service Partners on how to demo and sell Bruetta into the marketplace. Continue developing and nurturing these partnerships with constant support, communication and encouragement. Constantly reevaluate and implement Bruetta's marketing strategies, brand awareness, customer relations, product presentations, product rollouts, and product samplings. Coordinated and executed all aspects of major trade shows. Developed Brand Ambassador Team and Training Program. Handle shipping/fulfillment of orders, and sales tacking/invoicing via Quickbooks when needed.

Key account manager for innovative start-up TEA company. Assist in developing marketing strategies including proof of concept, branding, new business development, marketing analysis, customer feedback, product presentations, product samplings, and more. Responsible for driving all outside sales locally and nationally.

General Manager/Booking and Talent AgentManage all partnership and branding initiatives for independent artists represented. Oversee all facets of national and international career development. Oversee coordination of all radio, media, print and marketing campaigns. Organize corporate partnership programs. Establish industry relationships for services needed by artist. Direct all social media networking. Assist with all facets of artist booking and event planning. Negotiate artist performance and recording contracts. Coordinate artist interviews and television appearances. Facilitate all logistical travel arrangements for artist. Assist artist with presentation and performance preparation. Assist talent buyer with marketing needs and audio technical rider. Represent artists at related trade shows and conferences. Provide development consultations to up and coming artists. • Involved with the release of twenty four (24) CD projects from conception to shelf• Involved with over 800 performance eventsALBIE Entertainment provides PR, Promotion, Partnerships, A&R, Fan Base Management, Music Production, Songwriting, Booking, Artist Development, etc. for both emerging and seasoned artists. My experience as a professional musician, with a background in business education, and 25+ years of professional business opportunities give me a well rounded perspective on both sides of an artist's career...commercial and artistic. Have worked with multiple award-winning independent and label artists.

FARMERS INSURANCE and FINANCIAL SERVICES, Franklin, TN (2000-2004)Office Manager/Customer Service RepresentativeCoordinated administrative and marketing needs for multiple Agents. Assess the need and nature of the customer call before passing it on to an agent. Administer all policy changes based on the needs of the policyholder. Interview clients and gather necessary information to accurately quote a new policy or adjust an existing policy. Assist clients suffering a loss, explain claims process and direct them to claims department. Process premium payments and post accordingly to policyholder accounts. Complete daily agency ACA reports. Participate in continued training on company lines of business, discounts and products offered. Assist in implementing marketing campaigns to generate new business. Coordinate marketing materials needed by Agents and District Managers. Recommend additional products to existing customers interested in multiple lines of business.

NATIONWIDE INSURANCE COMPANY, Philadelphia, PA (1996-2000)Master Claims Representative-Philadelphia territorySpecialized in investigation, evaluation, negotiation and settlement of all casualty/liability claims (personal and commercial lines). Handled claimants and insureds who were represented by counsel, as well as, those who were unrepresented. Verified, confirmed and interpreted coverages. Specified liability percentages and outlined defense strategies. Prepared and organized medical specials, evaluated damages, set reserves and established settlement ranges. Used extensive negotiating skills in face to face meetings, alternative dispute resolutions, and structured settlements. Worked with defense counsel to assure consistency in communication and strategy. Attended trials. Reported and conferenced progress of cases with state Claims Technical Director. Developed and presented a negotiation training program to entry level liability reps. • Philadelphia Market Leader Award for Best Ratio of Face to Face Contacts, and First Call Settlements.• Chosen to attend Pepperdine University School of Law negotiation training program.• Selected for Pennsylvania State Leadership Committee for Claims Breakthrough Roundtable Meetings.

CELINA INSURANCE GROUP, Harrisburg, PA (1994-1996)Marketing Underwriting Specialist-Eastern PA territoryDeveloped and optimized agency/company relationships. Responsible for pioneering new market channels through agency visitation in assigned territory. Reviewed agency profitability and assigned specific goals and growth potential. Monitored and evaluated agency performance. Implemented strategies to address deficiencies in P&L. Assisted agents with customer quotes using rating disks. Provided corporate training on new products and procedures. Interpreted and clarified company production reports for Agents.

CELINA INSURANCE COMPANY, Harrisburg, PA (1989-1994)Senior Claims Representative-7 county suburban Philadelphia territoryHandled all multi-line claims (personal and commercial lines). Conducted full investigation of claims. Responsible for inspection and estimation of damages. Interpreted policy and determined applicable coverage. Responsible for evaluation and resolution of claim based on merit. Executed settlement and disposal of all cases in litigation as well as non-litigation cases via negotiation with attorneys. Supervised and monitored all open claims in suit. Promoted and performed alternative dispute resolutions. Facilitated structured settlements. Supervised and coordinated all office functions in absence of branch claims manager. • Consistent First Call Settlement Award Winner• Recognized with overall Outstanding Claims “Junkyard Dog” Leadership Award

OHIO CASUALTY INSURANCE COMPANY, Hamilton, OH (1986-1989)Field Claims Representative-Philadelphia territoryManaged all claim file activity. Responsible for estimating and evaluating damages. Verified and confirmed applicable coverages. Worked both on phone and in-person with claimants in reaching settlement agreements. Worked with attorneys on settling claims in litigation. Negotiated cost and repair fees with contractors and body shops. Maintained state MD appraiser license.