• Developed and delivered 33 interactive instructor-led webinars on artificial intelligence, project management, and legal research and productivity for Simpliv.• Designed 25 storyboards and scripts for online, self-paced training courses on intelligence analysis and space power within six months for FedLearn.• Created and recorded three self-paced, 16-hour college and professional courses on AI basics, AI in product management, and AI in entrepreneurship.• Published a weekly LinkedIn newsletter with over 800 subscribers, focusing on training and development for state and local government professionals.

COURSES• Introduction to Communication Technologies• Website Development• Political Communication• Leadership Communication• Artificial Intelligence and the Future of Communication1. Taught 2-to-3 online courses each fall, spring, and summer semester to an average of 50+ students for over 24 years. Consistently received student evaluations above 4.4 on a scale of 1 to 5.2. Trained over 100 professors in wikis, blogs, microlearning, online active learning exercises, and flipped learning through the Delphi Center (staff development center).

COURSES• Project Management Leadership (Graduate)• Project Management Communication (Undergraduate)• Program Management and the Art of Communication (edX and Coursera)• Transforming Your Company's Data Analytics: Championing the Digital Enterprise (edX and Coursera)• Training the Citizen Developer (edX and Coursera)1. Created and delivered 16 massive open online courses (MOOC) to an international audience of 100,000+.2. From 2012 to 2018, I taught an average of 100 undergraduate engineering students a semester on the Canvas learning platform. Consistently receive student evaluations above 4.3 on a scale of 1 to 5. 3. Recognized campus expert on using blended learning, flipped classrooms, and technology in teaching. Presented on these topics at the Innovations in Teaching and Learning Conferences (2013, 2014, 2016, 2017, 2018, and 2021).4. Presenter and moderator for the Project Management Symposium from 2013 to 2023. 5. Keynote Speaker on project management and artificial intelligence at the 2024 Project Management Symposium.

Worked as a contractor for the Federal Housing Finance Authority's Organizational Excellence and Learning group.• Created 2 career path 80-page documents for Federal Housing Finance Agency Information Technology Specialists (Series 2210) and Human Resources Specialists (Series 0201). • Authored 3 competency assessments to spot skill gaps and prioritize workforce development. Integrated 3 competency assessments for Mission Critical Occupations and leadership development into Talent365 (Learning Management System).• Project lead for 3 Franklin Covey Leadership Learning Paths (“Leading Self,” “Leading Others,” and “Leading Organizations”) that was an adaptive self-learning experience for twenty participants that used Franklin Covey courses.

• Created and conducted 30 online training sessions, workshops, and briefings for all levels in the Inspector General's Office.• Redesigned the Inspector General's 3 foundational legal education training courses to make the courses more engaging online by redesigning 300+ PowerPoint slides, developed 3 facilitator guides, and made the 3 online exams more robust for 400+ inspector generals. • Co-led an enterprise-wide annual training symposium lasting three to four days, featuring 20 senior Navy officials and renowned experts; handled technical logistics for 300 in-person participants, and facilitated online Q&A sessions for 500+ participants. • Created a 3-month coaching program aimed at improving the 600 members of the Naval Inspector General Office critical thinking abilities.• Created, implemented, and delivered 5 adult education programs on leadership development and soft skills, using adult learning theory and modern training methods while focusing on leadership competencies for Inspector Generals.• Provided counsel to 7 senior officials on training issues and acted as the training department representative in 5 interagency committees.• Trained 5 IG80 team members in how to use Blackboard Collaborate and Microsoft Teams for online training creation and delivery.• Applied advanced project management skills to obtain an LMS and courseware creation software ($150,000 a year), involving market research, vendor negotiations, and collaboration with the finance office for advice.• Leadership Development Branch team lead within the IG80 Training and Certification Department.• Awarded a Quality Step Increase for attaining an exceptional performance rating in the 2022 Fiscal Year.

• Recognized as a 2019 Emerging Training Leader by Training Magazine for redeveloping the agency-wide Supervisor Certificate Program (SCP) through innovative techniques like case studies, the "Featured Supervisor" initiative, and experiential learning approaches. • Awarded the USPTO Director’s Award for outstanding project management at the 2020 Virtual Leadership Symposium that featured 4 keynote speakers, 20 plenary speakers, and 1,300 participants. I led a team of 12 staff members and 41 volunteers. • Performed ROI analysis on the SCP redesign, revealing a potential return of $11 for every $1 invested due to improved course design and delivery.• Developed and analyzed the annual Training Needs Assessment (TNA) from 2017 to 2020, boosting response rates by 400%+ (from 550 responses 2,300+) to using new marketing strategies• Designed and implemented the agency-wide Career Coaching Program by creating the program plan, developing evaluation processes, and recruiting 13 managers to certify as career coaches.• Advised senior managers on employee development and organizational effectiveness; created 10 customized training programs including team building and project management.• Acted as an expert advisor to the Chief Learning Officer on training practices, ensuring compliance with laws, regulations, and USPTO policies.• Pioneered remote learning innovations, such as curated micro-sites and micro-learning programs via Microsoft's OneNote.• Certified emotional intelligence coach, mentoring employees and managers to strengthen empathy and develop emotional management tactics.• Recognized as the office expert on instructional systems design and remote learning, training staff in online course facilitation and high-engagement virtual learning design.

• Evaluated HR training investments by comparing vendor courses to in-house development and created cost scenarios integrating classroom and on-the-job experiences.• Technical project manager for the 2018 Leadership Forum, handling audio-visual needs for the 4 keynote speakers, 20 plenary speakers, ensuring Section-508 compliance for the 20 PowerPoint presentations, and supporting a 1,300 in-person and online audience.• Designed and facilitated 10 career development courses such as Taking Charge of Your Career, Resume Writing, and Interviewing Tips, while offering individual career coaching for 100 employees.• Served as President and Board Member-At-Large for 4 years on the Club of Open Data Enthusiasts (CODE), organizing community events and promoting data analytics education among the 1,300 USPTO employees.

• Planned, designed, and evaluated 15 distance learning courses to support USPTO's initiatives assisting foreign government officials with intellectual property administration.• Updated training content and methods, transforming 20 lengthy lectures into brief 10-minute microlearning videos.• Set up procedures for GIPA distance learning courses, implementing policies related to electronic learning and tracking program effectiveness.• Trained and guided 50 subject matter experts on creating DEI-friendly presentations for an international audience.• Converted 3 GIPA training request forms from 7 manual PDFs to online SharePoint forms, reducing administrative workload by 4 weeks and significantly improving the collection and analysis of training data.• Developed the Advanced Presentations Training program, using virtual reality to enhance attorneys' presentation skills through 15 micro-lectures and 10 active in-person exercises.• Advised policy team leads on complex and politically sensitive training topics, providing expert consultancy and technical services.• Served as the office expert on innovative training technologies, training 30 staff members in remote learning design and delivery to improve program effectiveness. • Received an outstanding performance rating for fiscal year 2016.