Bill Cabrera Email & Phone Number

St Petersburg, Florida, United States

Corporate Operations Manager ▪ 2022 to PresentImprove business productivity by overseeing staff performance, increasing efficiencies, and maximizing employees’ satisfaction. Administer shifting and competing priorities while juggling diversified projects/tasks simultaneously with strong time management and organizational skills. Maintain constant communication with executive leadership and staff, aimed at designing policies.►► Promoted from Operations Manager for demonstrating utmost dedication towards work excellence. ►► Developed and implemented effective operational policies and strategies to align with business objectives.Operations Manager ▪ Fort Lauderdale, FLEnsured smooth running of business processes by managing overall retail showroom, fleet, and warehouse operations, supervising store and warehouse personnel, handling store expenses, negotiating prices, and complying with merchandising, safety, and other applicable procedures. Boosted staff competencies by training and motivating team members. Generated accurate reports for company executives, sales team, and customer service representatives with necessary insights. Guaranteed alignment with goals by directing daily conference calls with operations managers, purchasing, customer service, and MRP professionals.►► Ascertained efficient management of warehouse, point of sale, and inventory of over 4K SKUs, through the transition of new ERP software with daily operations.►► Leveraged current fleet of trucks and drivers by executing intermodal cargo shipment pickups.►► Scheduled drivers and tracked availability of cargo, using multiple terminal operator portals as well as determined inbound vessels through the implementation of marine traffic software. ►► Oversee HazMat operations, including proper documentation of dangerous goods with a focus on mitigating risks of potential hazards. ►► Revamped backorder processing and customized backorder reporting in conjunction with ERP software company.

Hialeah, Fl

Define, lead, and improve business and financial operations for an independent pharmacy. Maintain full accountability for the performance and reputation of the business. Inspire and train employees to provide knowledgeable and attentive service to customers to boost loyalty and profitability.Manage inventory planning and procurement (including working with wholesale distributors for highly regulated pharmaceutical products), sales, service, staff development, risk analysis (to make sound, well-informed credit and financial decisions), vendor relations, and contract negotiations.Successfully sold the business.————————————In this role, I work diligently to balance general management and financial administration with the ever-present and always-changing challenges that exist in the health care industry—specifically with regard to independent pharmacies.————————————► Identified strategies to cut costs without reducing quality, compliance, or customer service.► Led the organization and team in adapting to new regulations, policies, and requirements.► Implemented pharmacy and general safety processes and procedures, and served as the organization's Compliance Officer.► Introduced and enforced sales, service, and pharmacy best practices to provide unparalleled service to customers.► Adopted a transparent approach to financial management—budgeting, financial planning and analysis, performance tracking, and reporting.► Retained 100% of top employees.►► Skills & Specialties: Independent Pharmacy Management, Health Care, Regulatory Compliance, Legal Compliance, Risk Analysis, Risk Management, Finances, Budgeting, Financial Management, P&L, Staffing, Human Resources, Sales Management, Business Operations, Customer Service, Performance Improvement, Marketing, Contract Negotiations, Team Building

Davie, Fl

Revitalized operations and turned around performance for a state-certified pre-manufactured housing dealer and general contractor with over $5M in annual revenue. Following Hurricane Wilma in 2005, built and sustained relationships with new and potential clients, managed the entire sales life cycle, controlled finances, and oversaw real estate and construction projects.Established open lines of communication with regulatory agencies. Enforced laws and guidelines, and directed in-house planning, documentation, and reporting functions for efficient and compliant operations.Listened and responded to the distinct needs of individual clients, which included first-time buyers and landowners, as well as seasoned real estate professionals. Maintained full accountability for office technology and IT management. Maintained the vehicle fleet.► Improved regional performance through sales presentations, relationship development, and account management.► Played integral role in negotiating and closing 110+ complex deals in one year, that opened up after Hurricane Wilma. Oversaw the removal of destroyed structures and the construction of updated homes.► Drove new business through sales, marketing, and website design and development.►► Skills & Specialties: General Management, Operations Management, Sales Management, Project Management, Staffing, Team Building, Leadership, Client Relations, IT, Technology, Client Services, Customer Relations, Real Estate, Contracts, Revenue Tracking, Budgeting, Growth Planning, Strategic Planning, Measuring Performance

Ft. Lauderdale, Fl

Quickly learned and mastered the skills in a brand-new industry and leveraged prior experience as a disciplined and steadfast leader to run a department for a large insurance company.Initially managed and underwrote commercial auto policies in 14 states; selected to take on the profitable livery (taxi) department. Analyzed risk and led teams in underwriting high-value policies, providing world-class service, and reviewing claims in 14 U.S. states. Worked with the CFO in managing the underwriting budget and finances. Assisted in facilitating re-insurer and program administrator audits.Hired, trained, motivated, and mentored employees to develop strong, dedicated, and reliable teams.► Traveled extensively to conduct risk-assessment visits with high-value clients (over $500K per year).► Increased efficiency and cut costs by creating a paperless environment.► Established streamlined processes that were accepted as best practices throughout the company.►► Skills & Specialties: Departmental Leadership, Team Leadership, Team Building, Regulatory Compliance, Risk Management, Risk Analysis, Insurance, Underwriting, Finances, Budgeting, Goal Setting, Scheduling, Creditworthiness, Credit Decisions, Decision Making, Process Improvement, Best Practices, Stakeholder, Expert Judgement

Alexandria, Va

Defined regional plans, mobilized 50+ direct and indirect reports, and successfully developed new business and skyrocketed sales through infrastructure deployments for the third-largest paging company in the world (the Southeast Division alone ranked as the seventh-largest paging company worldwide).Managed technical projects to maintain, upgrade, and expand the network serving 1.6M subscribers. Controlled $25M operating budget and $2M capital budget.Negotiated property and activity leases. Sustained positive relationships with vendors and maintenance contractors. Oversaw infrastructure development, upgrade, and deconstruction projects. Performed site inspections and safety audits.► Improved territory performance by coaching teams, enhancing processes, and traveling when necessary to meet changing business needs.► Spearheaded cost-saving initiatives that saved $15M in three years. ► Acted immediately when a satellite spun out of orbit, resulting in interrupted service on all devices (including police, hospital, and other mission-critical systems). Collaborated with competitors and stakeholders in the Southeastern U.S. to tackle and resolve the situation.► Initially as Sales Manager in Florida exceeded sales quota with accountability for high-value in -direct sales accounts.————————————I was initially hired as a Sales Manager (an independent contributor role), and I earned a rapid promotion to Southeast Regional Vice President to drive technology improvements, cost saving initiatives, higher revenue, and profits in a 13-state region.————————————►► Skills & Specialties: Telecom, Telecommunications, Technology, Infrastructure, Network Administration, Network Optimization, Project Management, Territory Operations, Territory Leadership, Sales Management, Operations Management, Regional Strategy, Territory Planning, Budgeting, Performance Improvement, Negotiations, Problem Solving, Team Building, Project Execution, Project Management, Project Manager