Focus on creating excellent customer service and community goodwill while developing a highly effective patient access process and patient communications which will result in cash collections that exceed expectations. Patients as well as all other customers will cooperate when they have positive interactions with our business service staff.Positive customer service interactions is our most important product. (next to cash!)One time, on time, everytime.Specialties: Continuous staff education and training with targeted incentive programs*Scheduling and pre-registration*Improvement in physician office staff satisfaction*Patient access, accuracy and patient friendly*Point of service collections*Self pay and 3rd party billing*Follow-up and collections (keeping in touch)*Denial management*Payment variance*Improvement in customer service.