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SENIOR-LEVEL MANAGEMENT: Information Technology Director / Program Management / TransformationHands-on technical leader, developer, analyst and security specialist with extensive experience contributing to advanced corporate performance through skillful alignment of technical resources with corporate objectives. Dedicated to leveraging IT systems and resources to create business solutions that support long-term strategies while controlling short-term expenses. Excel at meeting with clients to understand their business processes and developing solutions to improve technology effectiveness. Outstanding leader with a passion for explaining technical concepts to non-technical users and quickly resolving complex problems.Specialties: Areas of expertise:Program Management • Transformation • Consulting • Organizational Effectiveness • Strategic Planning • Infrastructure Improvement • Policy Development • Acquisition & Consolidation • Data Security • Project Lifecycle Management • Team Leadership • Customer Service • Technology Rightsizing • Business Development • Problem Resolution • Governance: SOX, SAS, ISO, PCI, and Privacy
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Director Of It ServicesPropeller Industries Aug 2022 - PresentNew York, Ny, UsManaging MSP and MSSP services for FinTech company providing fractional CFOs and Accounting Services to over 400 companies. Complete transformation of Google/Drop box enviroment to O365 in less than one year.
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Senior Technical Program ManagerRackspace, The #1 Managed Cloud Company Jun 2016 - Aug 2022San Antonio, Texas, UsOne of three Sr. TPMs at Rackspace; serving sales, product, operations and technology divisions. Working directly with Rackspace Executive Leadership team in program management for overall business improvement.Transformation Office:- Owner: Americas Go to Market (2 yrs) – Increase pipeline, sales and operational efficiency across Sales, BusinessOperations, Product and Operations. 9 quarters of growth from MRR, Profit and cost reductions in over $73 Million.- Owner: Global Partnerships / Alliances – Enhance overall programs with Hyperscalers and traditional partners in operations, commission and sales. Increased pipeline and reduced costs through partnership review for over 30% customer origination.- Owner: Direct management of Private Cloud product renewal and revitalization to increase high margin salesand solidify install base.- Leader: Lead 6 program and project managers through daily operations.Program Management Office:Advisor: RFP review and response for Government sales in the State of Texas for public and private cloud- SOX - 6 months to take Public Cloud systems from ground zero to receiving full SOX compliance status- PCI - Managed Customer facing systems (merchant and service provider) and supporting VM and private cloudsystems into formal PCI compliance over an 8 month cycle.- Security - Managing enterprise corporate security initiative with implementation for over 6k employees in global offices and remote locations with a 2 year initiative.- Technology Operations and Development Programs - Master Customer Database implementation, design and creation of VM infrastructure for all internal applications, Salesforce Database conversions and consolidations. -
Independent ContractorExperis May 2016 - Jun 2016Milwaukee, Wi, UsSox implementation consulting for Dell / EMC merger. Centered around the use of Archer software. After initial month of review, project was cancelled. -
Global Deployment Sr. Program ManagerLifesize Communications Jul 2009 - Sep 2015Austin, Tx, UsFormalized and managed the implementation, expansion and operation of a Global Deployment program for Lifesize IP-based video conferencing endpoints, applications, infrastructure and movement into SaaS/Cloud operations. As Senior leader for the program, was responsible for: - Establishing and growing program to provide deployment and installation in over 120 counties generating positive revenue over each of the last 30 quarters based on equipment and services.- Conducting pre-sales negotiations, quoting and contract processing team with direct customers interaction. - Management of Application, Infrastructure and Equipment installation and integration. - Averaging over 700 multiple location implementations per year for last 5 years through direct and channel sales. - Managing both internal team members and up to 10 global installation partners with a formal project management control system and customer satisfaction process and associated contracts. - Leading automation programs to utilize Salesforce for case management and quote tool automation to allow seamless generation of over 1000 quotes per year, with a 25% return rate on sale. - Owning all interactions with Finance, Legal, Regulatory and Operations to ensure program success. Includes budget, pricing, marketing, forecasting, strategic planning and internal / external program communication. - Customer advocate for engineering escalations, regulatory compliance and new product deployment. - Managing security, compliance and overall standards in installation and operation of systems. -
Global Data Security LeaderDnb Jul 2005 - Sep 2007Oslo, Oslo, NoLed data security and compliance for over 100 million business information records across multinational product offerings. During course of position, key player or implementer in: - Establishing Data Security and Distribution Standards for internal/outsourced development teams and infrastructure, network and hosting vendors in US, UK and India operating in a network of over 1000 servers and mainframes located in 6 hosting facilities. - Managed over 100 Hosting and Data logical, physical and operation security reviews from internal or external partner providers for logical, physical and data security compliance. - Contract oversight for Security /Operational segments of over 30 internal and contract operations and security team members through planning, development and implementation stages. - Application development oversight for PCI and SOX compliance elements with programming teams.- Technology and Security Representative for acquisitions, outsourcing and partnership programs through review, analysis, and final contract negotiations, and corporate-wide third party outsourcing initiatives. -
Systems Operations Manager (Product Website)Hoovers Sep 2000 - Jul 2005Jacksonville, Fl, UsRecruited to manage Hoover's growing primary business offering in the Internet content space. This primary role of leadership and planning was completed in conjunction with leading the following key roles and events:-Responsible for internal and external staff through direct or segmented roles to manage multiple hosting installations for scalability, load balancing and redundancy. - Oversight of over 300 servers in production and development roles in Austin, Denver, Maryland, Virginia. Achieved planned reduction and saving by reducing from five to three locations over 1 year period. - Evaluated and managed remote pre-employment acquisition with and demonstrated the integrity to recommend and conduct shutdown operations providing resource and overall cost savings.- Responsible for budgeting, implementing and managing all IT departmental capital expenditures; including hosting, software, hardware, operating systems and related services.- Owner: Disaster Recovery/Business Continuity, Technology Sarbanes-Oxley 404 Compliance, PCI Compliance, and all other technology regulatory directives; Technology Representative on acquisition, partner and contract sales teams. -
Technology Strategic Planner, IrmTx Office Of Court Administration Jun 1996 - Sep 2000Leadership to improved communications and data sharing between the 1,750 courts and the associated 20,000 elected officials and staff. Position evolved into overall technology strategic planning and budgeting oversight for Technology budget across 18 state agencies and multiple technology programs for local courts. - Primary roles to plan, design, implement and maintain two-year technology programs in excess of $25 million for State Courts. - Reporting and Budget submission and relationship with Texas Legislature and Department of Information Resources as Information Resource Manager- Responsible for creating, submitting and gaining approval for annual budget of over $9.7 million per year. Includes requests, review, negotiations and approval of RFPs for hardware, software and infrastructure. - Directed staff and contractors based on projects and operations (5-20) in ongoing programming and network projects.- Requested to serve as only non-law enforcement member on statewide RFP for acquisition of statewide satellite system (Hughes Aerospace) to connect 1,500 law enforcement locations by Department of Public Safety.
Bill Chambers Skills
Bill Chambers Education Details
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Virginia Commonwealth UniversityPolitical Science And Government -
Computer Learning CenterComputer Programming
Frequently Asked Questions about Bill Chambers
What company does Bill Chambers work for?
Bill Chambers works for Propeller Industries
What is Bill Chambers's role at the current company?
Bill Chambers's current role is Enjoying work and getting paid for it. Nice..
What is Bill Chambers's email address?
Bill Chambers's email address is bi****@****ace.com
What is Bill Chambers's direct phone number?
Bill Chambers's direct phone number is +151238*****
What schools did Bill Chambers attend?
Bill Chambers attended Virginia Commonwealth University, Computer Learning Center.
What skills is Bill Chambers known for?
Bill Chambers has skills like Cross Functional Team Leadership, Team Leadership, Leadership, Management, Business Development, Security, Strategy, Project Management, Strategic Planning, Business Intelligence, Program Management, Cloud Computing.
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