Lead Desktop Support Analyst
CurrentOur Service Desk of 9 provides support for over 5000 internal staff utilizing a full KCS implementationKCS Level III, KCS Council LeadWinner HDI 2014 Analyst Of The Year (Tampa Bay Chapter)Winner HDI 2009 Analyst Of The Year (Tampa Bay Chapter)Winner 2015 HDI "Internal Team Excellence" award (National)Winner 2009 HDI "Internal Team Excellence" award.