William Clevenger Sr Email & Phone Number

Prescott, Ar, Us

Direct care and support for Developmentally Disabled adults including daily living activities, personal financial management, health care and normalization.

Responsible for annual bulk mailing of over 3.5 million member renewal notices and membership cards, vendor contracts and negotiations, plus customer service including: call center – IT help desk, membership exception payment processing, and data entry areas.· New vendor analysis and negotiation including conversion to a new printer/mailer.· Direct report to the COO, created reports for and made presentations to the Board.PROJECT MANAGER, IT (12/05 - 5/06) - Implemented structured project planning CONSULTANT, Test Coordinator (2/05 - 12/05) - at Moose International Created test plans, use cases, scenarios and coverage matrix for two systems used at all locations. Directed, managed and trained two part time testers and twenty-five end users in test case creation, execution and documentation. Also performed Business Analyst functions.

· Directed applications development, testing, maintenance and support teams for the business unit intranet, front-end to the billing system, and the Bond Adapt sales-recruiting-contact management systems, including conversion and integration of old systems.· As Engagement Manager reversed a “project gone bad” for an on-line interactive training application for inside sales staff. · Functioned as Business Analyst researching and implementing new technologies where appropriate. Partnered with business unit leaders implementing the new PMO.· Disaster Recovery Manager including semi-annual testing and analysis of the Disaster Recovery Plan. Vendor and contract analysis. Y2K Project Manager.· Developed and managed project plans, project teams, budgets, tracking, forecasting and reporting on key project updates including needs prioritization, enhancement and change control, as well as mobilization of teams and resources in an efficient and effective budget-sensitive manner.

· Responsible for financial planning and administration of a $25,000,000 budget.· Improved efficiency by replacing expensive high maintenance PC and manual systems with low-to-no maintenance systems. Forecasted, purchased, and audited CD-ROM and Internet formatted catalogs, print artwork and advertising division computer systems.· Advertising PC Manager for 92 user base network. Project Manager for 1st successful corporate installation of Lotus Notes server. Led corporate conversion to MS Office.· Responsible for vendor contract negotiation, dispute resolution, trend analysis and policy formulation.ADMINISTRATIVE DEPARTMENT MANAGER – ADVERTISING (6/83 - 4/89)· Responsible for administration of artwork budget of $18,000,000.· Developed new pricing guidelines resulting in $600,000 price reduction annually.· Improved department efficiency by re-engineering systems, developing new procedures and formulating new policies.

Aa, Psychology

Bs, Business Administration

Activities and Societies: Student Society for the Advancement of Management Franklin Honor SocietyGraduated with honors Certificate.