Throughout my career, I have consistently demonstrated my ability to align technology operations with corporate strategies, enhance cybersecurity posture, education and governance, and foster staff development. My tenure at Forever Oceans has equipped me with the skills to formulate and implement technology strategies, leading a restructure of the DevSecOps environment leveraging automation and CI/CD tools, emphasizing global cloud infrastructure supporting Google Workspaces, leveraging cybersecurity initiatives with IAM and 2FA, and positioning the company for sustainable growth leveraging technology as a partner, not a cost center. I am adept at orchestrating seamless technology solutions and identifying innovative technologies to drive operational efficiency and competitive advantage.I am particularly proud of my accomplishments in boosting first-touch customer ticket closure by over 58% through service desk operations optimization, managing CAPEX budgets exceeding $20M, building global technical teams with 95% employee retention, and building relationships to promote the technology team as a business partner. All while working to significantly enhance reliability and reducing maintenance costs.HIGHLIGHTS:• Managed IT governance teams building and supporting SOC2 and PCI with 100% successful audit reviews.• Led the modernization of a hybrid infrastructure supporting a global AWS design incorporating Kubernetes, Ansible, Docker, GitHub, Databricks, MongoDB and more to reduce development rollout times by 62% in less than 12 months.• Currently have a 100% data retention and integrity availability spanning four (4) companies and PB’s of data both on prem and in the cloud.• Leveraged IAM with SSO and 2FA to secure 400+ employee Google Workspaces supporting Jira, O365, SalesForce, Dynamics, Adobe and more for a global aquaculture company.• Corporate Goal Leader for employee engagement for a global MSSP and increasing engagement by 17% in 18 months through training and mentoring programs putting employees first.With expertise in IT Operations Lifecycle Management, Cybersecurity, DevOps Planning & Leadership, Change Management, and Strategic Planning & Implementation, I am confident in my ability to make meaningful contributions to your team. I am committed to driving continuous improvement and retaining a competitive edge in the ever-evolving technology landscape by leveraging advanced technology and fostering executive-level collaboration.