Bill Croteau

Bill Croteau Email and Phone Number

Franchisee Owner and Operator @ Bruster's Real Ice Cream
Nashua, NH, US
Bill Croteau's Location
Nashua, New Hampshire, United States, United States
Bill Croteau's Contact Details

Bill Croteau personal email

n/a
About Bill Croteau

Bill Croteau is a Franchisee Owner and Operator at Bruster's Real Ice Cream. He possess expertise in integration, management, enterprise software, troubleshooting, project management and 22 more skills.

Bill Croteau's Current Company Details
Bruster's Real Ice Cream

Bruster'S Real Ice Cream

View
Franchisee Owner and Operator
Nashua, NH, US
Website:
brusters.com
Employees:
1130
Bill Croteau Work Experience Details
  • Bruster'S Real Ice Cream
    Franchisee Owner And Operator
    Bruster'S Real Ice Cream
    Nashua, Nh, Us
  • Bruster'S Real Ice Cream
    Franchisee Owner/Operator
    Bruster'S Real Ice Cream 2001 - Present
    Nashua, Nh
    Developed first New England store for a national chain and built sales to reach top 10% system-wide. The first store to develop and operate a large-scale concession business.
  • Croteau Real Estate Holdings, Llc
    Commercial Property Developer/Manager
    Croteau Real Estate Holdings, Llc Jan 2001 - Present
    Nashua, New Hampshire
    Recently completed a redevelopment project that involved merging my property on Route 101A in Nashua with an adjacent property, removing the existing structures, and building a new three tenant building. My franchise ice cream shop reopened, changing to an inline operation in one of the new tenant spaces and a new Arby's restaurant was added. Both businesses utililized and helped define the companies' state of the art prototype designs.
  • Asa Automotive Systems
    Sr. Implementation Specialist
    Asa Automotive Systems Jun 2013 - Jun 2014
    - Managed the implementation and assisted with the development of new software applications for key strategic accounts- Installed and configured enterprise accounting systems for clients in the automotive industry- Easily one of the worst companies I've ever had the displeasure to be associated with. Poorly run by amateurish "executives" that have no problem lying directly to your face. Ancient technology that has only survived because it serves a VERY low tech industry. In the short time I worked there, I watched the development of their new flagship system crash and burn because they didn't understand the quality and quantity of resources required for such a project. The "test" department was the receptionist, who was asked to test the system in between answering calls. Unbelievable
  • Oracle | Micros Systems, Inc.
    Sr. Implementation Specialist
    Oracle | Micros Systems, Inc. Oct 2011 - May 2013
    Needham, Ma
    - Build a strong working relationship with customers while working with them to define and document their point of sale system requirements, then design and implement systems based on relational database technology on Windows-based platforms. Configure user interfaces to provide ease of use and necessary functionality, and configure reports to provide the information required by management.- Conduct training for end users, management, and owners to ensure a smooth transition and provide live support for system roll out. Obtain sign-offs to validate customer satisfaction with the new system.- Stage and prepare database servers, workstations, printers, and peripherals for installation and work with service technicians to install equipment in a networked environment at customer sites. Troubleshoot equipment and network communication issues as necessary during install.
  • I2 Technologies
    Program Manager
    I2 Technologies 1998 - 2001
    - Managed small (3-4 person) consulting teams responsible for the implementation of enterprise component-supplier management (CSM) systems built on Oracle relational databases- Responsible for the delivery of implementation services for projects ranging from one to twelve million dollars in total revenue, including highly-successful large-scale implementations at Newport News Shipbuilding and Emerson Electric- Worked closely with customers to define and document system requirements, then designed custom data models that served as the foundation of the system- Coordinated efforts with Aspect’s Data Services group in Bangalore, India to migrate customer’s legacy data- Working at Aspect, before i2 took over was a high point of my career. There were so many talented, brilliant individuals to learn from and their cutting edge technology was rock solid.
  • Aspect Development
    Senior Applications Engineer
    Aspect Development 1996 - 1998
    - Supported the U.S. sales force through CSM product demonstrations and technical presentations at customer sites, trade shows, and user group meetings- Worked closely with customers to develop prototype data models for custom demonstrations- Assisted with the testing of new product releases- Provided feedback to the engineering group through bug reports and enhancement requests
  • Adra Systems/Matrixone
    Product Integration Manager
    Adra Systems/Matrixone 1995 - 1996
    - Responsible for the development of industry-specific templates designed to integrate the company’s CAD, solid modeling, and product data management (PDM) products.- Served as a technical sales specialist for ADRA’s Direct Translator products, which were designed to meet the needs of customers migrating from mainframe-based CADAM systems.
  • Adra Systems/Matrixone
    Senior Applications Engineer
    Adra Systems/Matrixone 1992 - 1995
    - Supported the U.S. and European sales teams through product demonstrations and technical presentations of the company’s CAD and PDM systems at customer sites, trade shows, and user group meetings- Selected as the first dedicated pre-sales technical specialist for the newly-developed Matrix PDM product. Worked closely with the Matrix development team in Shelton, CT- Assisted with the testing of new product releases- Provided feedback to the engineering group through bug reports and enhancement requests- Selected for ADRA’s President’s Club in 1995 in recognition of outstanding performance
  • Morgan Construction Company
    Mechanical Design Engineer (Contract)
    Morgan Construction Company 1991 - 1992
    - Designed high-precision components and assemblies for steel rolling mills utilizing Adra Systems’ CADRA mechanical CAD system.
  • Cincinnati Milacron - Heald Corporation
    Mechanical Design Engineer
    Cincinnati Milacron - Heald Corporation 1981 - 1991
    - Designed high-precision components and assemblies for CNC grinding machines used primarily in the automotive and heavy equipment industries- Managed customer sales order projects to coordinate the engineering work necessary to customize standard products for specific customer applications- Designed grinding processes and tooling required to meet the requirements of specific customer applications- Served as engineering liaison for the manufacturing group to resolve problems encountered during final machine assembly and test phases- Ten years experience with IBM CADAM mainframe-based CAD system. Member of the engineering team formed to evaluate PC and UNIX workstation-based CAD systems as a replacement for the mainframe system

Bill Croteau Skills

Integration Management Enterprise Software Troubleshooting Project Management Pdm Sales Training Cad Microsoft Office Team Building Access Product Lifecycle Management Software Implementation Software Documentation Customer Satisfaction Sql Windows Business Analysis Databases Hands On Training Mechanical Engineering Software Project Management Computer Hardware Pos Windows 7 Software Installation

Bill Croteau Education Details

  • Central New England College Of Technology
    Central New England College Of Technology
    Mechanical Engineering
  • Nichols College
    Business Administration
  • Worcester Technical Institute
    Worcester Technical Institute
    Machine & Tool Design

Frequently Asked Questions about Bill Croteau

What company does Bill Croteau work for?

Bill Croteau works for Bruster's Real Ice Cream

What is Bill Croteau's role at the current company?

Bill Croteau's current role is Franchisee Owner and Operator.

What is Bill Croteau's email address?

Bill Croteau's email address is cm****@****ter.net

What schools did Bill Croteau attend?

Bill Croteau attended Central New England College Of Technology, Nichols College, Worcester Technical Institute.

What skills is Bill Croteau known for?

Bill Croteau has skills like Integration, Management, Enterprise Software, Troubleshooting, Project Management, Pdm, Sales, Training, Cad, Microsoft Office, Team Building, Access.

Who are Bill Croteau's colleagues?

Bill Croteau's colleagues are Bob Bryant, Avery Fonda, Felicia Baucom, Mujahid Henderson, Trevi Vollick, Kristi Farrar, Christopher Howell.

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