Bill Daggett Email & Phone Number

California, United States

Burbank, CA, US

Working with Product leadership to investigate, improve and imagine Fintech product experiences for the entertainment industry.

San Jose, California, US

Leading CX/UX Strategy at ZENxd, focused on product/service design innovation, design thinking and project execution. Acting as principal strategic designer, primary design communicator and engagement lead across the project lifecycle (discovery to launch). Clients include McAfee, Agilent, Shutterfly, Intuit, EMC, Entertainment Partners, Move/Realtor.com.

Farmington, Connecticut, US

Advising leadership and product strategy teams to productize a ground-breaking, non-invasive therapeutic treatment for Alzheimer's and Dementia, using music and synchronized light to stimulate brain rhythms to reawaken memory and cognitive function.

Working closely with leadership since inception, advising on UX and product design strategy, supporting of discovery and concept testing of new product initiatives, expansion and improvement of the current product experiences, as well as various forms of customer research (generative, evaluative, summative).

San Jose, California, US

As a principal strategist and design lead, I was responsible for leading complex, high-touch consumer product initiatives, with a focus on end-to-end customer journeys and cross-product feature integration (onboarding, authentication, McAfee Protection Score, customer support). Leveraging design thinking and strategic design methods, I worked closely with.

Santa Clara, CA, US

I partnered with Agilent as an extension of their internal Design organization, directing a team of UX designers and researchers in support of their digital product and service roadmap. As both engagement manager and project lead, I worked closely with a diverse group of cross-functional stakeholders, managing highly complex, business-critical initiatives.

Burbank, CA, US

My relationship with Entertainment Partners was a long-term partnership, which evolved over nearly 5 years. What began as primarily design execution support, expanded into customer and usability research, visioning and innovation workshops, process development and UX strategy across many complex product touch-points (production finance, time capture &.

Round Rock, Texas, US

Worked with B2B eCommerce team to optimize IA, customer flows and introduce expanded feature capability, including enterprise portal for systems management, licensing and activation, quote and purchase enablement. Designed conversational Guided Selling experience, developed concepts and storyboards to build internal support and vision alignment, as well as.

Palo Alto, California, US

Worked with Product team on early product iterations, new feature concepts and B2C experience strategy. Developed guided onboarding UX for Online Financial Application process (sign up, plan assessment & selection, user authentication), as well as Personal Investment Portal experience (portfolio performance, add/withdraw funds, transaction monitoring.

Alphen Aan Den Rijn, NL

Worked with Product and Marketing leadership on product innovation initiatives for the lien solutions business. Conducted customer research, developed personas, concept storyboards and conducted internal workshops to define overall vision and product strategy. Designed complex user flows, interaction designs and high fidelity design mockups of various.

Mountain View, California, US

Worked with Small Business Payroll and Health Benefits groups, defining product IA, designing user flows, wireframes and detailed screen mockups for online payroll and insurance benefit services.

Santa Clara, CA, US

Worked with UX and Product leadership to envision and design MortgageMatch.com, an online home mortgage comparison experience (an extension of Realtor.com). Conducted user research, developed customer personas, designed IA and detailed interaction flows, wireframes and high fidelity mockups of the complete experience.

US

Led the user experience design team across all digital touch-points. Responsible for hiring and developing talent, establishing UX design and usability research processes and delivering design solutions across the entire organization. As key design communicator, I developed strong cross-functional relationships between leadership, Product and Engineering.