Business Advisor
CurrentAdvising Middle Market Business Owners to Growth, Profitability, and Exit. Roles include advisor, fractional CEO and CIO.
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@newportboardgroup.com
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2 phones found area 954
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Bill Doran is listed as Senior Fractional Executive and Adviser. Process improvement particularly at the intersection of operations and IT. Focus on distributed operations, including retail, distribution, and hospitality. at directFOCUS Solutions, based in Orlando, Florida, United States. AeroLeads shows a work email signal at newportboardgroup.com, phone signal with area code 954, and a matched LinkedIn profile for Bill Doran.
Bill Doran previously worked as Business Advisor at Directfocus Solutions and Partner at Newport Llc. Bill Doran holds Master Of Business Administration (Mba) from Drury University.
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AeroLeads found 1 current-domain work email signal for Bill Doran. Compare company email patterns before reaching out.
Excellent customer service drives sales and profits. Good customer service starts with how you treat your associates. If you behave like an angry bear—do not bother reading further. You need help that is not in my scope of services. The starting questions are these: • Does my team feel like they have contributed to the company’s success when they head home after work?• Do they believe that the leadership recognizes their efforts?• Do they see the leadership team working to make their work easier?I could go on, but you get the picture. When Sam Walton was leading Walmart, he regularly coached the associates in the home office to “take care of the people in the stores and they will take care of the customers.” Make it easier for the store associates to do their tasks and praise them for work well done. A challenge for any company, particularly fast-growing ones, is to keep the processes and systems abreast of what is needed to service the customer well. What was working yesterday may not be working today. A question: How often does leadership have to intervene to solve what should be routine issues?For leadership to do this they need to work on their business and not in their business. This requires engaging customers and associates, and listening, thinking, anticipating, creating, and executing. A simple test: Are you reacting or proacting?Good customer experiences are a result of operational excellence — and so, too, are businesses' growth in revenue and profit margins. I help businesses re-envision, refocus, and realign to get back on track toward growth and success. Effective processes are important, and investments in technology are critical to helping businesses scale. But to be effective, your processes and technology must work in concert with the ultimate goals you have for your business. I help growing companies strike a balance between positive customer experiences and effective processes, controls, and technology.For more than 30 years I have worked with businesses that have from $1M to $1B+ in annual sales, including Amazon, Disney Stores, IBM, Lowes, and Walmart. My approach is always based on a single core tenet: first be effective, then be efficient. I listen and learn about their mission, approach, and customers, and then I help them develop effective and efficient processes and systems that support the overarching mission.
Listed skills include Strategic Planning, New Business Development, Start Ups, Time Management, and 13 others.
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Advising Middle Market Business Owners to Growth, Profitability, and Exit. Roles include advisor, fractional CEO and CIO.
San Francisco, Ca (Remote)
As a partner at Newport, I helped emerging growth, middle market, and private equity clients adjust to transitions and changes in their markets to improve their overall performance. For pre-revenue and expanding market companies, I work with the leadership and marketing teams to develop marketing plans and go-to-market strategies to put them on the path to commercial viability. With both startups and more established companies, I specialize in turning around failed technology… Show more As a partner at Newport, I helped emerging growth, middle market, and private equity clients adjust to transitions and changes in their markets to improve their overall performance. For pre-revenue and expanding market companies, I work with the leadership and marketing teams to develop marketing plans and go-to-market strategies to put them on the path to commercial viability. With both startups and more established companies, I specialize in turning around failed technology investments. I guide clients through an ROI-based process that focuses on benefits more than technology. By helping people focus on the intended operational outcomes of the technology, I have been successful in helping to increase adoption and buy-in across the organization — which ultimately renders improved ROI. Show less
Greensboro, Nc (Remote)
I served as CEO and led the operations, visioning, and strategy of the company. While in this role, I successfully pivoted the organization from a diffused strategy across several priorities to a focus on environmental solutions — which was a major motivator for the organization's key contributors. The renewed focus on environmental solutions increased staff cohesion and motivation, as well as client clarity. Current and future investors found the new environmental focus exciting and… Show more I served as CEO and led the operations, visioning, and strategy of the company. While in this role, I successfully pivoted the organization from a diffused strategy across several priorities to a focus on environmental solutions — which was a major motivator for the organization's key contributors. The renewed focus on environmental solutions increased staff cohesion and motivation, as well as client clarity. Current and future investors found the new environmental focus exciting and understandable, which resulted in additional capital being raised.Increasing commercial sales was an important aspect of my role, and I successfully restructured processes to enable the organization to scale and increase volume. As a result of my leadership, increased sales, and improved processes, the organization attracted investors and realized incremental capital contributions to ensure continued growth. Show less
Springfield, Mo And Orlando, Fl
I founded and led an independent consultancy and advisory practice, first as directFOCUS, Inc. and later as Morning Waves, LLC, that provided guidance to online and brick-and-mortar retailers for 26 years. My work focused on improving divisional performance and technology implementation and turnarounds, and my clients included major retailers such as Ace Hardware, Advance Auto, Amazon, IBM, Lowes Home Improvement, Pep Boys, Race Trac Petroleum, Rite Aid, Sav-on, and Zale Corp.
Fort Lauderdale, Fl And Dayton, Oh
Focused primarily on initial sales into the grocery segment, I developed a new sales approach to introduce technology to innovators and early adopters and was successful in taking the company into major retailers such as Fleming Foods, Whole Foods, and Walmart.
Park City, Utah
Park City Group developed back-office software for distributed operations such as chain retailers and restaurants. I was successful in turning around customer satisfaction scores for more than 30 clients, and I introduced Park City Group software to a new hospitality segment, selling more than $7 million in my first year. My clients included Marshalls (now TJX), Disney Stores, Circle K, Rally’s, Checkers, Marriott, and Promus (now Hilton).
Bentonville, Arkansas
My work primarily focused on increasing operational efficiency across multiple sites. I redesigned the company’s approach to contract services, increasing the number of contractors from 12 to 50. I also completely overhauled the Store IT Support Department, improving the division’s performance across all key indicators while reducing headcount by 25%.
Springfield, Missouri
I founded this company to serve as a systems integrator and solutions developer for businesses with sales typically from $1 million to $30 million. Working primarily with client CEOs, I developed unique solutions that included distributors, light manufacturers, job shops, and route sales.
I attended Westminster for my freshman and sophomore years before completing my undergraduate degree at Drury University.
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Bill Doran works for directFOCUS Solutions.
Bill Doran is listed as Senior Fractional Executive and Adviser. Process improvement particularly at the intersection of operations and IT. Focus on distributed operations, including retail, distribution, and hospitality. at directFOCUS Solutions.
AeroLeads has found 1 work email signal at @newportboardgroup.com for Bill Doran at directFOCUS Solutions.
AeroLeads has found 2 phone signal(s) with area code 954 for Bill Doran at directFOCUS Solutions.
Bill Doran is based in Orlando, Florida, United States while working with directFOCUS Solutions.
Bill Doran has worked for Directfocus Solutions, Newport Llc, Triad Growth Partners + Axnano, Directfocus, Inc. And Morning Waves, Llc, and Display Edge Technology.
You can use AeroLeads to view verified contact signals for Bill Doran at directFOCUS Solutions, including work email, phone, and LinkedIn data when available.
Bill Doran holds Master Of Business Administration (Mba) from Drury University.
Bill Doran is listed with skills including Strategic Planning, New Business Development, Start Ups, Time Management, Project Management, Enterprise Software, It Payback, and Consulting.
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