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I am a hospitality, services, family entertainment, restaurant, & education executive and EOS integrator with a broad scope of leadership experiences and successes in national, multi-unit expansion and growth. I own 20+ years in corporate and field leadership experience at the executive level. In addition to managing full company operations, I have extensive experience in the franchisee and franchisor side of the hospitality industry. I pride myself in executing strong interpersonal skills to produce environments of high expectation tied to high support.I own significant experiences across a wide array of business disciplines including budget / P&L formation & ownership, short & long term company strategy formulation, vision / mission build, process/policy/SOP, sales processes, team building and development (local, regional, and national), marketing, co-working management, event management, call center operations, inventory systems, change management, site selection, new unit roll-out/development, new market entrance, vendor relations & negotiations, POS environment, guest journey mapping, risk management, shrink control, financial analysis, recruiting, succession planning, and philanthropy / business integration. Over the past ten years, I have become an expert with the EOS / Integrator model.I believe that affinity for, and strength of brand, are at the core of successful hospitality and service brands. An uncompromising operational culture of excellence tied to brand commitment is the foundation of community and customer engaged success.
Duff Consulting
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Fractional Coo, Operations Consultant And Eos IntegratorDuff ConsultingAustin, Tx, Us
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Owner / Operator / Area Representative Little Kitchen Academy TexasLittle Kitchen Academy Jul 2022 - Aug 2024Los Angeles, California, UsOwner / operator Franchise Partner of Little Kitchen Academy for Austin and Area Representative building out the state of Texas along side talented sub-franchise partners. -
Chief Operating OfficerFlight Adventure Park Sep 2019 - Apr 2023Sterling, Virginia, UsOperations, execution, and strategy leadership for North American brands - Flight and iSaute - the largest all-company-owned adventure park group in North America. Thirty locations with a distributed team. -
Vice President U.S. OperationsSky Zone Mar 2016 - Mar 2018Provo, Utah, UsOversight of U.S. Field Operations, Field Marketing, Field Training and Support Services teams for company owned and franchise units. Direct reports included five departments, seven Directors / Senior Directors and thirteen Managers distributed remotely. Collectively, we delivered on a customer-inspired growth approach with 150+ company and franchisee-owned parks. -
Director Of U.S. Franchise OperationsSky Zone Sep 2014 - Mar 2016Provo, Utah, UsIndustry leader in the indoor trampoline and family entertainment sector. I oversaw nine Regional Business Managers across the US.
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Chief Operating Officer - Tx FranchiseThe Coffee Bean & Tea Leaf® 2008 - Aug 2014Singapore, SgTexas Franchise of The Coffee Bean & Tea Leaf brand. Our team launched the start-up franchise organization from ground up to 12 locations in two TX markets. -
Vice President Of North America OperationsTower Records / Tower.Com Jan 2002 - Mar 2007Directed all aspects of national retail operations for the country’s most prestigious, unique, and beloved national entertainment retailer. Oversaw eight regional offices, each consisting of a Director and five to seven professionals, and 90+ locations across 19 states. Store sizes ranged from 8,000 to 30,000 sq. ft. with yearly sales volume of $500mm. -
Territory DirectorTower Records / Tower.Com Sep 1997 - Jan 2002Managed 14 locations across six US states and Toronto + seven regional office employees in all aspects of retail operations with better than $90 million in revenue.
Bill Duffy Skills
Bill Duffy Education Details
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Florida Atlantic UniversityBusiness Administration
Frequently Asked Questions about Bill Duffy
What company does Bill Duffy work for?
Bill Duffy works for Duff Consulting
What is Bill Duffy's role at the current company?
Bill Duffy's current role is Fractional COO, Operations Consultant and EOS Integrator.
What is Bill Duffy's email address?
Bill Duffy's email address is bi****@****.rr.com
What is Bill Duffy's direct phone number?
Bill Duffy's direct phone number is +151235*****
What schools did Bill Duffy attend?
Bill Duffy attended Florida Atlantic University.
What are some of Bill Duffy's interests?
Bill Duffy has interest in Educação.
What skills is Bill Duffy known for?
Bill Duffy has skills like Leadership, Team Building, Marketing, Strategy, Retail, Training, Recruiting, Inventory Management, P&l Management, Team Leadership, Customer Service, Strategic Planning.
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