Very strong IT/technical background; K-12 teacher certifications in Technology Education and Business Education. Technology Education teacher of numerous shop / lab courses, included the pioneering of a middle-school STEM-based curriculum, much to the delight of administrators, parents and students. Great communicator -- written, oral and aural. Resourceful. Green Belt in Lean Process management. Excellent customer-service skills; adept at customer/client-centric problem resolution with win-win results. Skilled at working at above-and-beyond priority levels.Compassionate Community Health Worker who has personally cared for and ministered to clients/ patients with Alzheimer's, multiple cancers, stroke, vascular dementia, autistic spectrum disorder, ADD/ADHD, Asperger's, and education IEPs. Also worked as sales trainer and manager, computer support manager, and customer service manager. Scope of experience includes corporate, retail, call center, event planning and educational settings. Six Sigma Green Belt in lean process management. Consistently achieve record-high satisfaction rankings in customer service standards and instructional delivery. Readily instill Six Sigma lean processes to improve operational efficiency. Great communicator; superb listening skills. Excellent customer rapport.Executive Meeting- and Event Planner with solid background in implementing and managing corporate functions. Expert at multitasking, building client relationships, and delivering all-inclusive programs that exceed business goals and optimize budgetary benchmarks. Past clients include Adweek Magazine, The Common Fund, and Fujitsu.