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With extensive experience, I am a Sales and Operational Leader specializing in technology and business development solutions. My career has spanned both International and US markets, traveling extensively and engaged across various verticals including Automotive, Financial, Healthcare, Retail, SLED, and Chemical. I evolved with Xerox through the portfolio transformation of print, IT, digital services and AI integration. My expertise lies in navigating large, complex Deal Pursuits, Negotiations, Service Delivery, Business Process Outsourcing, crafting Enterprise Pricing Strategies and leading teams to over-achieve multi-million dollar goals.Throughout my career, I have held progressively more challenging leadership roles focused on key customer accounts, particularly in marketing to large Enterprise Accounts. My strengths extend to focused and strategic P&L management for these significant accounts, hiring and training high performing teams, and creating and articulating business oriented value propositions to executives. A hallmark of my approach is my ability to cultivate strong relationships in the C-Suite, driving collaboration and trust with clients.I am recognized as a client-focused leader, consistently motivated to deliver results and maintain a high level of credibility. My dedication to understanding client needs and delivering tailored solutions has been pivotal in my success. I welcome opportunities to leverage my extensive experience and skills to drive growth and success for both clients and organizations alike.Outside of my professional commitments, I find fulfillment in contributing to various activities such as skiing, golfing, singing, and gardening. I strongly believe in the value of giving back and empowering others, which is why I am actively engaged in initiatives like the Women's Alliance at Xerox, the National Ski Patrol, and various community endeavors.
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Executive DirectorInspire11Detroit, Mi, Us -
Business DevelopmentInspire11 Jun 2024 - PresentDetroit Metropolitan Area -
Vice President Sales - Enterprise Digital ServicesXerox Jan 2022 - Jun 2024Detroit Metropolitan AreaLead and manage all aspects of sales and operations for the over $1 Billion US Digital Consulting Services Organization, consisting of 50 quota-carrying consultants, specialists and presales architects focused on digital services transformation; Design and articulate a multi-faceted sales strategy for 41 unique offerings by driving adoption of new digital services while maintaining support for legacy products, resulting in extensive cross-selling opportunities for new and existing business; Overachieved full year quota in 2023 -
Vice President Sales, Mid-Atlantic RegionXerox Jul 2019 - Feb 2022Greater Detroit AreaSupported complex services sales cycles, generated and managed pipeline and aligned business cases/P&L to meet individual and team quotas balanced with overall company objectives and business goals; overachieved plan in 2019 and 2021. Directly engaged with key Fortune 500 Global Accounts, C-Suite presentations, financial planning & forecasting, and proactive and cross-functional account development with other senior leaders while supporting new offering development, go-to-market strategy and communication materials -
Vice-President, Global Managing Director, Commercial Named AccountsXerox Nov 2017 - Jul 2019Greater Detroit AreaDirectly led the renewal of 5-year Global Agreement spanning 56 countries, 451 sites and 9,000 individual devices, securing a contract worth $73M and incorporating multiple new solution offerings; Leveraged strong customer relationships and developed competitive RFPs to earn $13.2M in New Business Logo wins; Primary verticals included Automotive, Chemical, Manufacturing, Financial -
Vice President, Client Managing DirectorXerox Corporation Jan 2015 - Nov 2017Greater Detroit AreaGrew multi-year global account revenue, gross profit, and overall customer satisfaction by developing C -level client relationships and implementing a strategic account vision; #1 Performer in Xerox Global Accounts -
Global Account Director, AutomotiveXerox Corporation Jan 2011 - Jan 2015Greater Detroit AreaManage all aspects of the account sales team (direct, virtual and cross-functional) to achieve outstanding business results. Led global account business development & strategy for automotive industry, exceeding business targets for revenue and gross profit. Initiated and developed new client relationships to secure first ever BPO contract at an automotive client, resulting in a $25M contract as well as the largest Xerox Services new business BPO contract to-date of $122 M TCV. Collaborate and lead account team to grow the Xerox portfolio of services and solutions in customer accounts. Lead the development of proposals for mega-deals and negotiate win-win contracts that exceed client requirements yet remain profitable. -
Strategic Account General Manager, Global Account Operations, AutomotiveXerox Jan 2008 - Dec 2011Detroit Metropolitan AreaAccelerated profitable revenue growth with new and existing customers by developing Automotive Segment strategic vision and supervising global account business development, global account P&L, and account coverage strategy; Directly recruited, hired and led a high-performing team which exceeded revenue growth targets and exceeded clients' global requirements with high customer satisfaction; Delivered strong business results in very difficult economic conditions in 2009, achieving 160% of plan and negotiating a $36M in new business. -
Managing Principal- Xerox Litigation ServicesXerox Corporation Apr 2006 - Jan 2009Greater Detroit AreaImplemented an enterprise-wide litigation eDiscovery Services BPO solution for an Automotive Company through negotiation and development, generating $40M in new business signings; Launched a new Go-to-market sales playbook focused on account strategies for large, multi-national accounts, enabling the engagement of Xerox Litigation Services offerings -
Global Account General ManagerXerox Corporation Nov 2001 - Apr 2006Greater Detroit AreaLed Account Team in winning new BPO contract with key automotive clients, delivering over $550M in revenue growth; Accelerated profitable revenue growth with new and existing customers by developing Automotive Segment strategic vision and supervising global account business development, global account P&L, and account coverage plan. Recruit, hire, and lead a high performance team. Directly managed all RFPs and coordinated the deployment of relevant support resources, increasing sales revenue and profit for five consecutive years; Maintained strong, positive relationships with clients with consistent 100% Customer Satisfactions Ratings -
Various Sales RolesXerox Corporation Jan 1990 - Dec 2000Chicago, Illinois, United StatesDirector of Global Business Alliances, Integrated Sales Manager, Key Account Sales ManagerRecruited and cultivated strategic partnerships and alliances worldwide in emerging Digital Rights Management; Formulated sales coverage model, compensation and performance management; Spearheaded vertical sales team of account managers and systems specialists to develop account strategy with unique value-added solutions and services for new industrial sector
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Frequently Asked Questions about Bill Flom
What company does Bill Flom work for?
Bill Flom works for Inspire11
What is Bill Flom's role at the current company?
Bill Flom's current role is Executive Director.
What is Bill Flom's email address?
Bill Flom's email address is wi****@****rox.com
What is Bill Flom's direct phone number?
Bill Flom's direct phone number is (203)-968*****
What schools did Bill Flom attend?
Bill Flom attended University Of Michigan, University Of Illinois At Urbana-Champaign - College Of Business.
What are some of Bill Flom's interests?
Bill Flom has interest in Education, Children.
What skills is Bill Flom known for?
Bill Flom has skills like Strategic Partnerships, Management, Enterprise Software, Solution Selling, Account Management, New Business Development, Business Development, Sales, Cross Functional Team Leadership, International Sales, Customer Satisfaction, Professional Services.
Who are Bill Flom's colleagues?
Bill Flom's colleagues are Lirikë Hoxha, Jack L., Alana Embury, Sean Ruff, Shpetim Hyseni, Joe Colburn, Jill Breit.
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