Bill Ford Email & Phone Number

Orlando, Fl, Us

United States

Redwood City, California, United States

Wider Circle’s Director of Operations - Service Delivery will be responsible for assisting the Vice President of Operations - Service Delivery. This consists of implementing Medicare and Medicaid programs as outlined by the Leadership Team, report creation and analysis, developing and maintaining documentation to support daily operations, and other duties as necessary to ensure compliance with client contracts. Successful candidates must possess excellent operational and organizational skills, as well as the ability to successfully handle multiple projects at a time. The goal of this role is to ensure operational support for the Medicare and Medicaid programs and improve outcomes. Responsibilities:Ensure the timely and successful implementation of new Medicaid programs, adhering to the requirements of the contract with the clientDevelop operational processes specific to each Medicaid programEnsure existing Medicare programs are fully supported, adhering to the requirements of the contract with the clientPull information from the system of record to create reports and analyze data, providing actionable recommendations to the Vice President Operations - Service DeliveryWork with the IT/Technical team to implement system changesConduct user acceptance testing to ensure systems meet requirements for each programMonitor the success of the programs by tracking daily, weekly, and monthly productivity reportsCreate and maintain operating procedures and processesOperations and Leadership:Maintain operational metrics to meet monthly and quarterly goalsReview and analyze operations to identity and implement program efficienciesPlan and implement initiatives that further the company’s operational goalsWork with the Training team to create training materials and learning opportunitiesAssist State Operations Managers with reporting, oversight, and monitoring of field staff

Redwood City, California, United States

- Overseeing Virtual Operations- Promoting Growth and Sustainability- Provide Coaching and Training

Orlando, Florida, United States

I manage over 45 faculty and academic staff and conduct faculty development to ensure the quality of program delivery and academic management. ♦ Recruit, select, orient, train, counsel, evaluate, and manage faculty members to drive faculty/staff retention. ♦ Conduct or arrange regular faculty meetings for all instructors and facilitate faculty training programs. ♦ Schedule classes, campus room usage, and instructor assignments. ♦ Ensure curriculum is current with internal, accreditation, and regulatory requirements and consistently followed. ♦ Assess curricular performance: Review course syllabi, outlines, lesson plans, exams, and school catalog to ensure compliance with corporate guidelines. Conduct annual program reviews. Promote delivery of instruction utilizing interactive technologies. Ensure that student end of term evaluations are completed for each course.♦ Create academic goals and objectives for the college’s Institutional Effectiveness Plan. ♦ Coordinate/Collaborate cross-department (Academics, Admissions, Student Services, etc.) efforts to meet student needs and promote student development, retention, and placement. ♦ Ensure that Program Directors coordinate information pertaining to extern placement of students, job openings, candidates, and any placement updates. ♦ Represent the organization in its relationship with the community through targeted events, conferences, and meetings to promote growth and reputation. ♦ Ensure faculty is involved in community relationships and are ambassadors for the college. ♦ Participate in community outreach projects, i.e., high school admission presentations business to business opportunities.

Orlando

The Campus President (CP) is the "General Manager" of the campus and is responsible for developing, planning, directing, and controlling broad activities needed to ensure campus success. As the face of the school, I drove the organization's objectives to ensure financial and educational success through short and long-range planning and action. Prime responsibility for creating an environment that engages staff creates quality education and administrative processes, broad growth, and predictable financial performance was done daily. With overall responsibility for the operation and activities of the campus as well as campus results. I worked within the scope of authority established by Concorde while supporting and adhering to Concorde’s code of ethics, business standards, mission, and core values. Acting as a change agent, separating activity from results I was results-focused with the ability to achieve through other people. This ability requires the CP to create a student-focused environment where associates are passionate about their roles, they see the big picture, they work collaboratively, and most of all, understand their purpose of work is to create a positive student experience. As such, the CP must be proficient in creating a team environment, developing the talents of individuals on the team, and be a constructive change agent. The CP’s value proposition is derived from an environment where trust and the quality of work results from an engaged workforce that delivers predictable operational and financial results. The CP drives organizational change to achieve results and is the leader in executing the campus's vision and strategy. The CP must be able to balance the demands of a complex matrix organization while showing appropriate judgment and reasoning skills with respect to decision making. The CP is looked to as a mentor and person that creates a healthy and vibrant work environment

Orlando, Florida

I was responsible for the daily management of operations and personnel including Student Affairs, Financial Aid, and Business Office, and managing their goals are achieved or exceeded. Focus on meeting all compliance and regulatory standards by following all prescribed processes and procedures and manages to those standards to achieve and continuously improve operational effectiveness was a daily task.

Orlando, Florida

Orlando, Florida, United States

Responsible for implementing educational programs appropriate to the mission of CCi and for maintaining educational standards. Responsible for managing the scheduling of course offerings; maintenance of sufficient academic supplies; and ensuring adequate space for classes.Responsible for recruitment, selection, orientation, supervision, development, and evaluation of faculty.Responsible for maintaining an acceptable retention rate of students in accordance with Institution, accreditation, and Company guidelines. Responsible for evaluating and resolvingstudent inquiry, issues, and problems, and ensuring appropriate action is taken to the satisfaction of the student, Company, and/or regulatory agencies in compliance with policy, procedure, and legal requirements.

Orlando, Florida, United States

♦ Managed student handoff from Enrollment and File maintenance.♦ Supervised Attendance, Grades, Matriculation, and Regulatory Compliance. ♦ Monitored Student Satisfaction and Retention. ♦ Responsible for Faculty Recruitment, Orientation, Course Assignments, Management, Professional Development, Instructor Evaluations, and Supervision of Education/Academic Staff. ♦ Accreditation readiness and accreditation visits. ♦ Participated in Planning, Budget, and Overall visibility of the Management Team.

Windermere, Florida, United States

♦ Recruited, selected, nurtured, and evaluated staff and developed a working structure and relationships consistent with the organization's mission and vision.♦ Streamlined responsibilities to ensure shared ownership of the School’s success and to preserve one’s own energies.♦ Cultivated strategies for team building, goal-setting, collaborative decision making, and evaluation. ♦ Established guidance and support for raising funds for endowments, scholarships, special events, and capital improvements. ♦ Oversaw the areas of finance, admissions, and facility, in collaboration with the Board, developed and implemented policies.♦ Managed the school in a fiscally responsible manner. Develop and recommend a budget to the Board each year.

Windermere, Florida, United States

♦ Facilitated all buildings, grounds, maintenance, custodial services, security, and special programs. ♦ Fostered and managed all direct supervisors, division and department heads, and oversaw all hiring and terminating of employees. ♦ Controlled recruiting, selecting, assigning, and evaluating personnel.

Kissimmee, Florida, United States

♦ Taught World History Course(s) on a 4x4 Block Schedule.♦ Created interactive lesson plans accompanied by Smart Board Technology.♦ Participated in cross-curriculum topics, assignments, and research papers with other departments within the high school.Assistant Varsity Football Coach

St Petersburg, Florida, United States

♦ Initiated a “Teamwork” environment while overseeing professional development for faculty.♦ Directed detail-oriented programs to promote faculty and staff, while acting in the capacity of Human Resources.♦ Liaison to the Florida High School Athletic Association, Florida Council of Independent Schools, and the National Association of Independent Schools.

St Petersburg, Florida, United States

♦ Scheduled and counseled high school students in areas of curriculum, college placement, and extra-curricular activities.♦ Influenced and empowered faculty and staff, creating an environment of teamwork and flexibility.♦ Connected and worked closely with parents to see to the successful completion of their child’s academic experience.

St Petersburg, Florida, United States

Designed curriculum and scheduled classes for Pre-K through 5th grade students.Developed an advanced curriculum for Elementary aged students, which included a wide variety of elective courses in specific areas such as computer/technology, fine arts, and foreign languages.Budgeted, selected and managed material resources.Empowered Faculty and students, which increased their participation in the day-to-day regimen of the elementary school.

Front Royal, Virginia, United States

Taught Advanced Placement (AP) and Dual Enrollment Government course through Shenandoah University. 100% of students successfully passed AP exam and received dual college credit.

Front Royal, Virginia, United States

♦ Designed curriculum and scheduled classes for 5th through 8th-grade students.♦ Developed an advanced curriculum for Middle School students, which included a wide variety of elective courses in specific areas such as computer/technology, fine arts, and foreign languages.♦ Budgeted, selected, and managed material resources for the entire Middle School.♦ Initiated strategies to improve the communication process in Middle School.♦ Structured and created a Mentoring Program for students that would provide opportunities for character development and life learning skills.

St Petersburg, Florida, United States

♦ Facilitated all buildings, grounds, maintenance, custodial services, security, and special programs.♦ Fostered and managed all direct supervisors, division and department heads, and oversaw all hiring and terminating of employees.♦ Governed recruiting, selecting, assigning, and evaluating personnel.

St Petersburg, Florida, United States

♦ Hired, supervised, and determined the retention of Middle Division faculty and staff.♦ Developed an advanced curriculum for Middle Division students, which included elective courses in specific areas such as computer/technology, fine arts, and foreign languages.♦ Budgeted, selected, and managed material resources for the entire Middle Division.♦ Reached out to students throughout the Middle Division, assessing deficiencies, and successfully suggesting beneficial programs for both parents and students.

M.Ed., Curriculum And Instruction

Bs, History & Special Education

Activities and Societies: Theta Chi