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Multi-faceted, dynamic channel/sales revenue operations professional passionate with enabling Executive Leadership and/or Sales Leadership with making informed decisions that solve complicated global channel & sales revenue business objectives; laser focused on Operational Excellence, Revenue Acceleration, SaaS and Hyper Growth-Based Outcomes. In depth experience and proven track record driving and executing successful Strategic & Tactical Sales Plans, Channel & Sales Compensation Programs, Customer & Sales Methodology Frameworks, Deal Desk and Contract Management, Customer & Sales Lifecycle process innovation solutions, Sales Enablement & Effectiveness Programs, Business Reporting and Data Expert, Merger & Acquisition transformation in High Tech software industry; significant experience with various SaaS-based business models. Direct sales account management experience in Government, SMB-Enterprise High Tech and Finance Services industries. Proven track record as an Individual Contributor or People Manager; leading and mentoring teams. Hands-on experience (+15 years) with Salesforce.com and sales productivity platforms.
Informed Decisions
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Consultant Sales Operations LeaderInformed Decisions Mar 2019 - PresentAdvanced practitioner at designing & implementing Business Planning & Process Improvement initiatives that vastly improve Information-Based and Transactional Processes. Subject matter expert at standardizing data accuracy and building reporting solutions that empower organizations to monitor and streamline their decision-making processes. Expert-level experience deploying sales productivity platforms that streamline sales workflow process, with certification in Salesforce.com.
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Head Americas Revenue OperationsNuix Jan 2022 - Jul 2023Sydney, Nsw, AuSubject matter expert at designing & implementing Business Planning & Process Improvement initiatives that vastly improve Information-Based and Transactional Processes. Highly focused on - Demand Generation (Pipeline to Target 4X), Revenue Renewal Generation (Net $ Retention >110%), Revenue ACV Generation (Annual Contract Value >110%), Forecast Accuracy (Call to Accrual >90%), and Sales Acceleration Effectiveness (<25% Administration). -
Senior Manager, Global Sales OperationsSymantec Sep 2016 - Dec 2018San Jose, California, UsReported to SVP Global Business Operations with responsibility to drive annual Consumer sales revenue plan ($2.3b). Highly focused on building and standardizing reporting and data tools to maximize business process and performance efficiency at all levels across the sales organization. Responsible for Salesforce CRM business & system administration and design.• Designed and executed the annual “Global Sales Compensation” Program that enabled the Consumer Sales team to meet and exceed their quota target plan by (113%).• Built and managed new Consumer “Sales Revenue Channel” that met initial revenue target ($400k) and delivered ($7.9m) in pipeline opportunity, within six-month period.• Restructured Consumer “Contract Lifecycle Management” solution model, which reduced sales lifecycle to close by (50%). -
Consultant, Sales Operations LeaderCovisint Jan 2016 - Aug 2016Southfield, Mi, UsReported to SVP Worldwide Sales with responsibility to drive North America and European annual sales revenue plan ($86m); with one direct report. Highly focused on building and standardizing reporting and data tools to maximize business process and performance efficiency at all levels across the sales organization. Responsible for Salesforce CRM business & system administration and design. • Deployed optimized “Sales Pipeline to Forecast” procedure and cadence that dramatically increased forecast predictability by (95%); with a laser focus on building the Customer Lifetime Value.• Built and managed “Inside Sales” department targeted to provide global sales team with actionable, qualified new prospects; hit first year lead acquisition target by (110%) and pipeline revenue target ($20.0m).• Operations manager of the sales Deal Desk workflow, deal approval and incident resolution. -
Manager, Sales OperationsSugarcrm Jan 2015 - Dec 2015San Francisco, Ca, UsReported to Senior Director Worldwide Sales Operations with responsibility to enable global annual sales revenue plan; with one direct report. Highly focused on building and standardizing reporting and data tools to maximize business process and performance efficiency at all levels across the sales organization. 2015 Stevie® Finalists in Sales Operations Professional of the Year and 3 Categories. • Transformed global sales organization by optimizing the “Lead Acquisition” sales process and forecast predictability, which increased subscription growth rate (43%) YoY and new annual recurring revenue growth rate (18%) YoY. -
Manager, Sales OperationsOoyala Nov 2013 - Nov 2014London, England, GbReported to Senior Vice President Worldwide Sales and Services with responsibility to enable global sales annual revenue plan; with one direct report. Highly focused on building and standardizing reporting and data tools to maximize business process and performance efficiency at all levels across the sales organization. 2014 GOLD Stevie® Sales Operations Professional of the Year, Bronze Stevie® Award Winner in 7 Categories. Responsible for Salesforce CRM business & system administration and design.• Deployed new “ValueSelling Methodology” solution driving forecast accuracy, revenue, and profitability growth (40%) YOY. • Enhanced “Lead Cycle Time to Conversion” by optimizing the lead acquisition solution and workflow process, which reduced processing time by (75%).• Designed and managed the “Deal Desk” workflow process, deal approval and incident resolution. In addition, deployed and managed the sales “Configure-Price-Quote” solution improving Order Accuracy by (45%). -
Manager, Sales OperationsRecommind Jul 2012 - Nov 2013San Francisco, Ca, UsReported to Vice President Worldwide Sales with responsibility to drive global annual sales revenue plan; with one direct report. Responsible for Salesforce CRM business & system administration and design. Highly focused on building and standardizing reporting and data tools to maximize business process and performance efficiency at all levels across the sales organization.• Optimized the “Sales Forecasting” solution, which increased forecast accuracy to (>90%) and reduced deal slippage by (30%).• Designed and managed the Deal Desk business process and approval escalation. Manager of Help Desk team. Deployed “Configure-Price-Quote” solution that reduced order accuracy error rate (0%).• Designed and executed “Sales Enablement/Effectiveness” program enabling Sales to meet sales plan (100%). -
Consultant, Director Sales OperationsDell Cloud Business Applications May 2011 - May 2012Round Rock, Texas, UsReported to Vice President Worldwide Sales with responsibilities to enable annual business unit sales revenue plan. Highly focused on building and standardizing reporting and data tools to maximize business process and performance efficiency at all levels across the sales organization. Responsible for Salesforce CRM business & system administration and design. • Partnered with the Sales Leadership and Channel Partner to design and execute a partner pipeline management workflow and bi-directional solution, which improved partner conversions by (35%). • Designed and managed the Deal Desk business process and deal resolution approval. Deployed “Configure-Price-Quote” solution that reduced order accuracy error rate (0%). • Built and managed reporting portal and dashboard to ensure bi-directional transparency of business partnership closed revenue to performance targets to incentive payout. -
Life Insurance AgentNew York Life Insurance Company Jan 2008 - Dec 2011New York, New York, UsSummary: Sold life insurance, annuity, and long term care finance products to prospective clients and businesses. Made cold calls, canvassed online and worked closely with special interest groups to compile lists of prospective clients and referrals. Ascertained short/long term goals, designed financial solutions, and assessed customer financial and health risks. Ensured customer payments, delivered policies and maintained client documentation for 3 years. Conducted policy reviews, participated in educational opportunities, and maintained personal network relationships. -
Leader, Sales And Marketing Core Process GroupIntuit Dec 2005 - Dec 2008Mountain View, California, UsReported to Vice President Enterprise Applications with responsibilities to enable enterprise revenue generation solutions ($3.1b); with one direct report. 2007 Intuit Outstanding Performance Spotlight Award. -
Manager Sales OperationsSiebel Systems Sep 2002 - Dec 2005Reported to Group Vice President CRM On-Demand and Chief Executive Officer (UpShot) with responsibilities to drive global annual On-Demand business unit sales revenue plan. Highly focused on building and standardizing reporting and data tools to maximize business process and performance efficiency at all levels across the sales organization. 2003 Siebel CEO’s Outstanding Performance Circle Award. (Part of UpShot Acquisition)
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Director Sales Systems And OperationsKla-Tencor Jun 2000 - Sep 2002Milpitas, California, UsReported to Executive Vice President Worldwide Sales with responsibilities to drive global annual sales revenue plan ($2.0b); with nine direct reports and two in-direct reports (IT). Highly focused on building and standardizing reporting and data tools to maximize business process and performance efficiency at all levels across the sales organization. 2001 KLA-Tencor General Managers Outstanding Business Solution Team Award. -
Manager Sales Development And OperationsSynopsys Apr 1999 - Jun 2000Sunnyvale, California, UsReported to Executive Vice President Worldwide Sales with responsibilities to drive global annual sales revenue plan; with four direct reports. Highly focused on building and standardizing reporting and data tools to maximize business process and performance efficiency at all levels across the sales organization. 2000 Synopsys Outstanding Contribution to Common License Management Team Award. 2000 Synopsys Senior Management Special Recognition Award. -
Manager Sales Development And OperationsCadence Design Systems Dec 1991 - Dec 1998San Jose, California, UsReported to Executive Vice President Worldwide Sales with responsibilities to drive global annual sales revenue plan; with one direct report. Highly focused on building and standardizing reporting and data tools to maximize business process and performance efficiency at all levels across the sales organization. 1996 Cadence President Club Sales Operations Manager of the Year. 1992 Cadence Outstanding Quality Improvement Award. 1992 Cadence Strategic Alliances Outstanding Sales Support Award.
Bill Gibbs Skills
Bill Gibbs Education Details
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West Valley CollegeGeneral Studies -
Mission CollegeBusiness Administration -
De Anza CollegeElectrical Engineering
Frequently Asked Questions about Bill Gibbs
What company does Bill Gibbs work for?
Bill Gibbs works for Informed Decisions
What is Bill Gibbs's role at the current company?
Bill Gibbs's current role is Sales Operations Leader laser focused on Sales Operational Excellence and Revenue Acceleration....
What is Bill Gibbs's email address?
Bill Gibbs's email address is wg****@****ife.com
What is Bill Gibbs's direct phone number?
Bill Gibbs's direct phone number is +165061*****
What schools did Bill Gibbs attend?
Bill Gibbs attended West Valley College, Mission College, De Anza College.
What skills is Bill Gibbs known for?
Bill Gibbs has skills like Leadership, It Strategy, Merger And Acquisitions Management, Sales Process, High Tech Turnarounds, Strategic Partnerships, Saas Start Ups, Sales Compensation, Salesforce.com, Selling Skills, Business, Account Management.
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