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Bill Lee personal email
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Most firms aren’t coming close to realizing the immense potential of customers to grow the business. I’m passionate about helping them unlock this often-hidden source of wealth. And I really like the fact that the foundation for doing so is in the human side–some call it the Soul–of the business: a trait that successful startups tend to have in abundance, but often lose as they scale. We have dozens of case studies showing how firms like Salesforce, Zoom, OnePlus, Microsoft, LinkedIn, Lego, SAS Institute, Adobe, BMC and others are engaging their customers to CRUSH major growth objectives like:• Retention• Expansion• Go-to-Market• Improve efficiencies/cut costs• Improve returns on innovation • Develop healthy emotional bonds with customers... and more.We’ve built a community of top-tier corporations around these concepts. Microsoft, Amazon Web Services, Salesforce, CA Technologies, Citrix, 3M, LinkedIn, HubSpot, Intuit, SAP, McKesson, Red Hat, SAS Institute, and other firms from around the world participate in our educational offerings, consume our research and/or use our advisory services.
Grow
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Podcast HostGrow Sep 2024 - PresentSenior leaders share their experiences and lessons learned about profitable growth.
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Co-FounderRoundtable For A Customer Revolution Jun 2020 - PresentA group of senior leaders in tech--like Christina Kosmowski, Nick Mehta, Carol Meyers, Jake Sorofman and more--creating the future of tech.
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Founder, Center For Customer EngagementCenter For Customer Engagement Jun 2011 - Sep 2024Dallas, Tx, UsDurable growth requires authentic customer evangelists, employees who love them, and a culture that prioritizes both. That’s what we help companies do. -
Founder, Summit On Customer EngagementCenter For Customer Engagement Feb 2005 - Sep 2020Dallas, Tx, UsThe Summit on Customer Engagement attracts professionals in customer programs (including customer marketing, customer advocacy, customer advisory boards, customer communities, MVP Programs and related customer engagement programs. We attract professionals and teams from top corporations from around the world, and from fast growth to enterprise firms.
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PresidentLee Consulting Group Oct 2006 - Jun 2014Lee Consulting Group helped clients reinvent customer relationships and achieve sustainable growth through the creation of engaged, passionate customer advocates and communities. It was rolled into a new, omnibus entity, the Center for Customer Engagement.
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Author, The Hidden Wealth Of CustomersHarvard Business Review Nov 2012 - Nov 2012Brighton, Ma, UsThe traditional model of growing your business—by relying on internal employees or experts in sales, marketing and product development—is dying. The Hidden Wealth of Customers shows how successful companies—like Salesforce, SAS Institute, National Instruments, LEGO, IKEA, Hitachi Data Systems and others—are co-creating their business with customers to achieve important growth goals. This creates dramatic improvements in marketing, sales, product and solution innovation, customer support, professional services and other operations affecting the customer experience.
Bill Lee Skills
Bill Lee Education Details
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Stanford UniversityMathematics -
The University Of Texas At AustinLaw
Frequently Asked Questions about Bill Lee
What company does Bill Lee work for?
Bill Lee works for Grow
What is Bill Lee's role at the current company?
Bill Lee's current role is Founder, Center for Customer Engagement | Consultant | Speaker | Author (HBR) | Professional Community Builder | Host: GROW.
What is Bill Lee's email address?
Bill Lee's email address is bi****@****rum.com
What is Bill Lee's direct phone number?
Bill Lee's direct phone number is +121455*****
What schools did Bill Lee attend?
Bill Lee attended Stanford University, The University Of Texas At Austin.
What skills is Bill Lee known for?
Bill Lee has skills like Crm, Strategy, Marketing, Leadership, Marketing Strategy, B2b Marketing, Program Management, B2b, Lead Generation, Customer Engagement, Integrated Marketing, Marketing Management.
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