Bill Glennon Email & Phone Number

Winnetka, Il, Us

Arlington Heights, Il

I work with special needs students in workplace environments to help them develop important life and work-related skills that will aid their growth and independence and help them become stronger candidates for vocational positions.I am pursuing my passion to make a difference in the lives of others by helping them develop important skills that will allow them to pursue their dreams. Areas that we focus on include: Time Management, Ability to Learn a Job, Quality of Work, Quantity of Work, General Attitude, Dependability/Responsibility, Supervisor Relations, Peer Relations, Initiative, Safety Practices, Personal Appearance, Communication Skills, Job Flexibility, Staying on Task and Tolerance.

Deerfield, Il

Led the evaluation, selection and implementation of a custom Global Case Management solution that enabled the Mondelez Business Services (MBS) organization and the HR function to transform HR service delivery by establishing three regional Employee Service Centers that receive and process HR requests from employees across more than 40 countries. The solution included:• Capabilities that enable employees to submit HR requests via on-line forms in several local languages or via phone. • A dozen standardized and streamlined HR workflows that deliver significant operational efficiencies for employees, managers and MBS Advisors by eliminating a collection of inconsistent and manually intensive processes.In 2017, led a second vendor evaluation process that resulted in the selection of ServiceNow to fulfill the enterprise Case Management needs for Mondelez beginning in 2018. Assisted with the negotiation of the Licensing and Services Agreements.

Deerfield, Il

Continued to lead the design and implementation of enterprise Information Lifecycle Management capabilities for Mondelez (that had begun prior to the spin-off of Kraft Foods) to ensure that critical content and intellectual property were being retained in compliance with the corporate records retention policy and that content that had met its retention requirements was properly deleted. Highlights included:• The implementation of an Enterprise Archiving solution and support services to help clients address content archiving requirements. Archived millions of documents. • Worked with more than 125 application owners to archive critical content in legacy applications before those applications were decommissioned. • Worked with Legal to define content retention requirements and clean-up processes for legacy content stored in active and former employee/contractor home directories and mailboxes and network shared drives. Initiated numerous clean-up endeavors.• Efforts resulted in the mitigation of risk and a significant reduction in infrastructure, licensing, service, storage and support costs.

Northfield, Il

• Began to lead the design and implementation of enterprise Information Lifecycle Management capabilities (as described above) to ensure that critical content and intellectual property were being retained in compliance with the corporate records retention policy and that content that had met its retention requirements was properly deleted in order to mitigate risk and reduce costs. • Initiated, negotiated and led several contractual and systems implementation activities associated with the split of Kraft Foods into two separate companies in 2012 to ensure that both Kraft and Mondelez were well positioned for sustained success.

Northfield, Il

Led the development of an Enterprise Content Management (ECM) Strategy that yielded a Future State Vision and Capabilities Road Map that served as the basis for Kraft's ECM initiatives. • Led the evaluation, selection and implementation of web-based meeting capabilities to help employees and business partners conduct more effective and less costly meetings. Enabled the organization to reduce travel budgets in favor of on-line meetings.• Led the implementation of a digital asset library that supported the storage, access and re-use of large volumes of commercials, images and logos resulting in search efficiencies and cost savings.

Northfield, Il

Led the implementation of numerous collaboration and social media capabilities to global user communities based upon SharePoint and multiple video solutions that resulted in significantly improved collaboration and substantial cost savings. Notable accomplishments included:• The implementation of Team Sites that allowed project teams, workgroups, communities of interest and external business partners to easily and instantly create a site allowing them to effectively collaborate and share information. • The implementation of a Corporate Intranet that included content publishing capabilities required by the 90+ site owners. • A corporate video and audio library that provided YouTube-like capabilities to all employees.

Northfield, Il

Held multiple positions: Sr. Business Systems Mgr. (Marketing & Consumer Systems); Systems Development Mgr. (Enterprise Systems, Marketing Services Systems); Division Systems Mgr. (Specialty Products, Meals); Mgr. Syndicated Services; Mgr. Headquarters Systems; Sr. Financial Analyst; Business Consultant• Developed the first company-wide Knowledge Management System which consisted of a centralized library of consumer research reports, concept images and test results. The system enabled the re-use of prior research resulting in cost avoidance. • Formed and managed IS departments that supported the Marketing, Marketing Research, Finance, Sales and HR functions for multiple Divisions. The teams designed, developed and implemented systems and provided training and technical assistance.

Chicago, Il

Developed decision support systems and managed the annual Quality Assurance standard and goal setting process for the Commercial Banking Operations group.

Master Of Business Administration (M.B.A.), Information Systems

Activities and Societies: Graduate Assistant, School of Accountancy. Graduated with Distinction.

Bachelor Of Business Administration (B.B.A.), Management Information Systems

Activities and Societies: Marching Band and Basketball Band. Worked several jobs to put myself through school.