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TECHNICAL TRAINER - ARUBA EDGECONNECT SD-WAN (formerly Silverpeak)Deliver live technical training for multiple SD-WAN based courses. Use VMware ESXi host to create and configure VMs in a virtual lab environment. Create step-by-step lab guides for each course. Create python scripts for injecting / fixing problems in the virtual network. Python scripts also used to automate grading for certification lab exams. Provide online support for students with lab issues.TECHNICAL TRAINER - CISCO NETWORKINGDeliver live technical network training course targeting the Cisco CCNA. Created a unique CCNA course that focuses specifically on the CCNA 200-301 - including 100 video lessons, 72 self-checking Packet Tracer labs (Configuration & T-shoot), 33 lessons quizzes, Final exam and Practice CCNA exam. The course also includes a project where students build a complex network from scratch employing many of the technologies and protocols learned during the course.BACKGROUND20 years as a network engineer managing and troubleshooting hundreds of Cisco-based customer networks before moving into an ISP environment where I worked on the backbone of the AT&T U-verse IPTV platform. 17 have been spent teaching Cisco CCNA networking.CertificationsCisco Certified Network Associate (CCNA), 2000-2023 (CSCO11032865)Cisco Certified Academy Instructor (CCAI), 2008-expires neverAWS Certified Cloud Practitioner, 2019 - 2022Aruba Certified SD-WAN Expert (ACSDX)
Hpe Aruba Networking
View- Website:
- arubanetworks.com
- Employees:
- 4633
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Technical TrainerHpe Aruba Networking May 2022 - PresentS.F. Bay AreaTechnical trainer for HPE Aruba Networking SD-WAN and Secure Access Service Edge (SASE) working with cutting-edge SD-WAN technologies.
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Technical Instructor And MentorNexgent Jan 2020 - PresentSan Jose, CaliforniaNexGenT is not an online training company run by a few people in their spare time. It is a fully staffed team of professional technical trainers, career coaches and support staff who are all specialists in their respective fields. The goal is not just to deliver real-world technical skills, but also to help getting into the job market once the skills have been obtained. There is a combination of online training methods including regular live sessions as well as recorded lessons. There are… Show more NexGenT is not an online training company run by a few people in their spare time. It is a fully staffed team of professional technical trainers, career coaches and support staff who are all specialists in their respective fields. The goal is not just to deliver real-world technical skills, but also to help getting into the job market once the skills have been obtained. There is a combination of online training methods including regular live sessions as well as recorded lessons. There are also live sessions with industry professionals who provide insights and answer any questions students many have. The training is supplemented with technical documentation, quizzes, labs and practice exams. I am proud to be part of the NexGenT team helping to improve the lives of people through learning. Show less -
Cisco Academy InstructorMission College 2008 - Jan 2020Santa Clara, CaTeach students associate-level networking skills based on the Cisco CCNA program in Cisco Netacademy. Lecture based on Cisco curriculum including real-world examples. Provide custom-created supplemental documentation to help drive a better understanding of more complicated technologies. Provide custom created troubleshooting scenarios using Packet Tracer, Cisco's proprietary network simulator. Hands-on troubleshooting and configuration support using up-to-date Cisco routers and switches in… Show more Teach students associate-level networking skills based on the Cisco CCNA program in Cisco Netacademy. Lecture based on Cisco curriculum including real-world examples. Provide custom-created supplemental documentation to help drive a better understanding of more complicated technologies. Provide custom created troubleshooting scenarios using Packet Tracer, Cisco's proprietary network simulator. Hands-on troubleshooting and configuration support using up-to-date Cisco routers and switches in a world-class student lab environment. Provide advice for passing the CCNA exam. I am very good with analogies and have found ways to clearly convey ideas to students who are not technical in nature or whose native language is not English. I always receive positive feedback from students. Show less -
Principal/Team Lead – Vendor/Tooling Lifecycle ManagementAt&T 2018 - May 2019San Ramon, CaProvide cost analysis and revenue assurance on video-related tools for the development and maintenance of budget allocations using Microsoft Excel. Create processes for validating subscriber usage invoiced by vendors. Analyze and adjust forecasts based on actual trends. Formalize findings in reports to leadership. -
Principal/Team Lead – Eg Operations Trouble ManagementAt&T 2017 - 2018San Ramon, CaTeam lead dedicated to tracking chronic and high-profile issues in the video network. Primary functions included problem isolation, Root Cause Analysis and project coordination to create processes to mitigate the possibility of recurrence. Provided weekly updates to leadership via Power Point.
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Principal – Ats OperationsAt&T 2015 - 2017San Ramon, CaManaged the configurations for all ARRIS splicers and inserters used in U-verse ad insertion in an Excel spreadsheet utilizing 20 active sheets and thousands of formulas. This spreadsheet maintained the gold standard for all configurations and was used to configure the network and verify the validity of the changes introduced by the product team. Authored and tested OS upgrade documentation used to make changes in the production splicing environment. Trained Video Ops technicians on… Show more Managed the configurations for all ARRIS splicers and inserters used in U-verse ad insertion in an Excel spreadsheet utilizing 20 active sheets and thousands of formulas. This spreadsheet maintained the gold standard for all configurations and was used to configure the network and verify the validity of the changes introduced by the product team. Authored and tested OS upgrade documentation used to make changes in the production splicing environment. Trained Video Ops technicians on creating/updating/troubleshooting changes to Advertisement splicing Show less
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Senior – Ats Production Support LabsAt&T 2009 - 2015San Ramon, CaTested all hardware/software configuration enhancements and OS upgrades on backbone Alcatel routers and switches in the U-verse Production Support Lab. Authored and tested 40+ documents supporting production network changes in the backbone of the U-verse network. Train backbone network technicians on updates to production network devices.
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Tier 2 – Advanced Technical SupportSbc Datacomm 1999 - 2009Dublin CaNetwork administrator for a large network integrator NOC supporting more than 2,000 customer networks. Provided monitoring, troubleshooting, configuration, consultation and reporting services to enterprise customers on Cisco devices (routers, switches, Call Manager, WAP) and WAN service. Extensive WAN/LAN experience in a Cisco Environment. TCP/IP, 802.3/802.1d/q/s, IGMP/PIM, OSPF/EIGRP/BGP/HSRP, T1/Frame-Relay/ATM/ISDN/MPLS, IPSec VPN/GRE, Cisco Call Manager• Assigned 30+ high profile… Show more Network administrator for a large network integrator NOC supporting more than 2,000 customer networks. Provided monitoring, troubleshooting, configuration, consultation and reporting services to enterprise customers on Cisco devices (routers, switches, Call Manager, WAP) and WAN service. Extensive WAN/LAN experience in a Cisco Environment. TCP/IP, 802.3/802.1d/q/s, IGMP/PIM, OSPF/EIGRP/BGP/HSRP, T1/Frame-Relay/ATM/ISDN/MPLS, IPSec VPN/GRE, Cisco Call Manager• Assigned 30+ high profile customer networks (Administrative Office of the Courts in 3 counties, CA Dept. of Forestry, Financial Institutions).• Provided support for customer DID lines routed through an Adtran TA-850.• Authored the methods and procedures governing all teams in the NOC.• Trainer for Tier 1 Support Specialists. Show less
Bill Goodwin Skills
Bill Goodwin Education Details
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Business Administration & Marketing
Frequently Asked Questions about Bill Goodwin
What company does Bill Goodwin work for?
Bill Goodwin works for Hpe Aruba Networking
What is Bill Goodwin's role at the current company?
Bill Goodwin's current role is Technical Trainer at HPE Aruba Networking.
What is Bill Goodwin's email address?
Bill Goodwin's email address is bi****@****ent.com
What schools did Bill Goodwin attend?
Bill Goodwin attended California State University - East Bay.
What skills is Bill Goodwin known for?
Bill Goodwin has skills like Networking, Ccna Networking, Technical Training, Technical Writing, Crisis Management, Lab Testing, Customer Satisfaction, Project Management, Written/verbal Communication, Team Leadership, Aws Cloud.
Who are Bill Goodwin's colleagues?
Bill Goodwin's colleagues are Fahad Mahmood Fahad, John Overton, Eli Dehghan, Kishore Srimat, Lee Hoong, Tony Westcott, Tal Madari.
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Bill Goodwin
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Bill Goodwin
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Bill Goodwin
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