Bill Gottsch Email & Phone Number

Brainerd, Minnesota

Non-profit focused on career exploration, education and connections between high school students and the business community.Please ask me! I'd love to talk more about it!

Plymouth, Minnesota

Deerwood, Minnesota

Directed the daily activities of the golf operationFollowed-through on all critical inter-departmental escalations to increase customer retention ratesManaged a membership of almost 100 members and knowing them on first-name basis. Organizing tournament, events and partiesAssisted in the management of the Clubhouse & Pro Shop Customer serviceAssisted in the display design, receipt and control of apparel, equipment, and other merchandise in the golf shopScheduled a staff of 15-20Responsible for supervising, scheduling and directing entire outside service staffRepresented the golf course at Golf and Sport showsTaught adult lessons and youth clinics

Prepared and completed many types of transactions ranging from deposits and withdrawals to split payments for vehicle loans and mortgages, the sale of savings bonds, gift cards and cashier's checksAssisted customers in reaching financial stability by supplying them with help balancing checkbooks and recent activity updates and informationWorked closely with co-workers to achieve timely completion of transactions for the customers, answering questions and referring any questions to the proper place

Brainerd, Minnesota

Received goods and stocked shelves in frozen and dairy sectionsCleaned and organized Frozen/Dairy area, following specific guidelines and pre-made mapsAssisted customers with locating goods and answering questionsAssisted at the registers during busy hours

Brainerd, Minnesota

Prepared and completed many types of transactions ranging from deposits and withdrawals to split payments for vehicle loans and mortgages, the sale of savings bonds, gift cards and cashier's checksAssisted customers in reaching financial stability by supplying them with help balancing checkbooks, constant account balance and recent activity updates and informationAssisted the bank with beta testing for the new Mobile Banking site and apps for Android, iPhone and BlackberryWorked closely with co-workers to achieve timely completion of transactions for the customers, answering questions and referring any questions to the proper place Savings Bond balancing for the Brainerd branch on a monthly basisAudits on all teller drawers and vault on a monthly basisBalanced the vault, DynaCash machine and all incoming/outgoing cash from the Brainerd Branch on a dailybasisMinor repairs on the DynaCash machine and money counters Filled and balanced ATM with minor repair if neededAttended GoSocial events, ChamberNet and trade/home shows representing Deerwood BankAssisted in the training of other vault tellers and staff new to the bankAssisted with loan denials and vehicle prices using NADA and Kelly Blue BookAssessed clients' financial situations to develop strategic financial planning solutions

Community Service Officers assist the police officers and city with enforcing parking ordinances throughout the cityResponded to animal complaints, parking complaints and garbage complaintsCreate, monitor and abate nuisances ranging from tall grass to snow removalAssisted in traffic control duties during vehicle collisions, traffic signal outages, parades and other public eventsAssisted the elementary school's crossing guards with traffic controlKept a friendly and positive relationship with the business owners and citizens of BrainerdAssisted in the Crime Prevention programs of the Police Department in a very large array of ways, ranging from school visits to the regular interactions every day with the communityCovering the lower-priority calls allows the Officers the ability to respond quicker to the high-priority calls

Front-End Engineering

Course work covering: HTML/CSS, JavaScript, JQuery, React/React Native, Angular, Lodash/Babel, Node.js / NPM tools, Grunt / Bower GitHub.

Associate Of Science, Criminal Justice; Law Enforcement

Coursework in Criminology and Criminal Justice, Forensic Psychology, Speech and Communication, Sociology and Psychology