Bill Quinn

Bill Quinn Email and Phone Number

Retired @ Retired
Bill Quinn's Location
Greater Melbourne Area, Australia
Bill Quinn's Contact Details

Bill Quinn work email

Bill Quinn personal email

n/a
About Bill Quinn

I am a highly motivated, enthusiastic IT professional with 20+ years of experience with a strong IT service management, business continuity, crisis management, project management, application development/support and business analysis background.

Bill Quinn's Current Company Details
Retired

Retired

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Retired
Bill Quinn Work Experience Details
  • Retired
    Mainly Retired
    Retired Feb 2020 - Present
    Melbourne, Australia
    Open to interesting and challenging opportunities.
  • Risklogic
    Senior Manager, Resilience Services
    Risklogic 2018 - Present
    Melbourne, Australia
  • Telstra
    Senior It Business Analyst - Disaster Recovery
    Telstra 2016 - 2017
    Melbourne, Australia
  • Bp
    Global Business Recoverytoolset Manager/Owner
    Bp 2011 - 2015
    Melbourne (Covering Bp Globally)
    • Business owner and point of accountability for BP’s global recovery toolset (eBRP toolset from eBRP Solutions).• Ensured the toolset represented a cost effective solution in meeting BP’s business recovery requirements. E.g. I identified significant cost reduction opportunity (> $100K pa) through elimination of duplicate notification functionality.• Worked with eBRP Solutions to maximise business value by communicating BP’s SCM roadmap as business requirements into eBRP’s product… Show more • Business owner and point of accountability for BP’s global recovery toolset (eBRP toolset from eBRP Solutions).• Ensured the toolset represented a cost effective solution in meeting BP’s business recovery requirements. E.g. I identified significant cost reduction opportunity (> $100K pa) through elimination of duplicate notification functionality.• Worked with eBRP Solutions to maximise business value by communicating BP’s SCM roadmap as business requirements into eBRP’s product development cycle.• Acted as the product SME across BP promoting the usage of the toolset to contribute to continuity solutions wherever possible and practicable (e.g. operational recovery, BCPs, DRPs, BIA).• Acted as the BP customer for HP who provide technical support for the eBRP toolset, approving changes and ensuring SLAs are met.• Worked with eBRP Solutions to address serious recovery risks by producing a design to mitigate the risks using eBRP CommandCentre. Led proof of concept work to demonstrate the ability of CommandCentre to address risks. Very well received by SCM community and led to the design being accepted for implementation.Was recognised as a major achievement by senior BP management as the implementation would lead to the successful mitigation of these critical risks and also provide opportunities to reduce operational costs. This was formally recognised through annual appraisals as well as a personal award. Show less
  • Bp International
    Regional Service Continuity Manager – Asia Pacific (As Part Of Global Scm Team)
    Bp International 2008 - 2015
    Melbourne (Covering Asia Pacific)
    Within Asia Pacific region:• Accountable for service continuity management ensuring recovery plans for critical services are kept current, regularly tested and viable for each datacentre. Ensure new DR requirements are assessed and effectively integrated.• SME for DR/business continuity issues working with support & project teams representing range of BP businesses including retail, exploration and oil trading.• Escalation point for issues relating to the Service Continuity &… Show more Within Asia Pacific region:• Accountable for service continuity management ensuring recovery plans for critical services are kept current, regularly tested and viable for each datacentre. Ensure new DR requirements are assessed and effectively integrated.• SME for DR/business continuity issues working with support & project teams representing range of BP businesses including retail, exploration and oil trading.• Escalation point for issues relating to the Service Continuity & Disaster Recovery capability & services.• Ensure processes supporting continuity services are compliant with global standards.• Maintain relationships with regional CIOs & application owners to ensure continuity services & operational requirements are clearly understood.• Personally led the testing of site recovery plans for datacentres in London, Houston, Singapore and Bochum (Germany). Attended on-site to provide presentations to key stakeholders and for test plan development.• Worked with global DR programme to transition to global operational model including the outsourcing of operational DR activities such as DRP maintenance, change management assessment & project evaluation. Gave DR presentations and ran training sessions to support new operational model and to ensure it is correctly embedded within the organisation..• Facilitated physical DR tests within BP’s major datacentre in Singapore working with recovery teams to refine DRPs, develop plans, execute tests and produce reports.• Worked with the Melbourne datacentre IT teams to develop DRPs along with a datacentre infrastructure recovery plan into which application DRPs could be integrated.• Worked with Deloitte to provide an independent assessment of recovery gaps.• Worked with internal & external (E&Y) audit teams to assess DR compliance.• As a key member of global SCM team contributed to global team mission & principles as part of overall continuous improvement roadmap to become more ITIL aligned and business focused. Show less
  • Bp - Asia Pacific/Middle East/Africa
    Disaster Recovery Manager - Asia Pacific/Middle East/Africa
    Bp - Asia Pacific/Middle East/Africa 2007 - 2008
    Melbourne, Australia
    • Accountable for Disaster Recovery across Asia Pacific, Middle East and Africa as well as business continuity for IT.• Represented Asia Pacific at global level as part of global DR programme with Singapore as the global pilot datacentre.• Worked with global DR project team developing DR documentation and supporting processes leveraged existing DR documents from my earlier work covering Australia and New Zealand so that much of the global DR template design was based on my previous… Show more • Accountable for Disaster Recovery across Asia Pacific, Middle East and Africa as well as business continuity for IT.• Represented Asia Pacific at global level as part of global DR programme with Singapore as the global pilot datacentre.• Worked with global DR project team developing DR documentation and supporting processes leveraged existing DR documents from my earlier work covering Australia and New Zealand so that much of the global DR template design was based on my previous work.• As the regional DR Manager acted as a key participant in a full physical Singapore datacentre test including full isolation from the BP global network. • Piloted new global DR processes within Singapore datacentre covering: o DR tests (so that an auditable process is followed) o DR requirements for projects delivering new or enhanced applications or services. o Change management to ensure that technical changes take DR into account. o DRP reviews so that DR assurance is continually maintained.• In conjunction with other regions developed a BCP covering the delivery of critical services to Singapore and Melbourne datacentres. This included: o The development of a BIA including risk analysis of existing services. o The development of a business continuity strategy covering internally-provided and 3rd party critical services. o The development and testing of the BCP. Show less
  • Bp Australia/New Zealand
    Integrity Processes Manager/Dr Manager/It Security Controller For Australasia
    Bp Australia/New Zealand 2004 - 2006
    Melbourne, Australia
    Accountable for:• The implementation, monitoring and improvement of operational processes within Australasia in accordance with globally defined standards.• Ensuring audit compliance with global Sarbanes Oxley (SOX) requirements through working with KPMG.• Maintaining DR readiness in line with business continuity requirements.• Security compliance with global IT security/data privacy standards and processes including security consultancy to projects.
  • Bp
    Technology Architect/Dr Manager/Change Manager
    Bp 2002 - 2004
    Melbourne, Australia
    As a Technology Architect I was accountable for:• Architectural design of web-based business solutions• Providing advice on business tenders for work involving e business including QANTAS, RAAF and BHP with emphasis on SAP interfaces.• Post Project Audits• Vitria usage reviews • Vitria EDI module evaluation as a replacement for current EDI toolset.• Storage solution evaluations including SAN and externalised storage• Architecture and Configuration of our web… Show more As a Technology Architect I was accountable for:• Architectural design of web-based business solutions• Providing advice on business tenders for work involving e business including QANTAS, RAAF and BHP with emphasis on SAP interfaces.• Post Project Audits• Vitria usage reviews • Vitria EDI module evaluation as a replacement for current EDI toolset.• Storage solution evaluations including SAN and externalised storage• Architecture and Configuration of our web hosting environment• Retail site communications review• Application test tool evaluation• Change management tool evaluation• Assisting the Global Technology Group with software evaluations.In addition to the above I was also charged with investigating the existing change management processes due to a high number of change-related incidents. This led to me implementing change management processes in line with the ITIL framework and taking on the role of Change Manager for Australasia.I continued my DR Manager role in maintaining DR readiness for Australasia and representing Australasia in global Communities of Interest business continuity/ disaster recovery and the middleware. Show less
  • Bp
    Infrastructure Projects Delivery Manager/Dr Manager
    Bp 2001 - 2002
    Melbourne, Australia
    Accountable for the assurance of infrastructure projects for the Australasian site. This involved managing/coordinating a number of project managers to ensure that deliverables were produced in a fit-for-purpose, cost-effective and timely manner. Continued my role as Disaster Recovery manager including:• The technical design and fit-out of the recovery site.• Leading the development of DRPs with an umbrella recovery plan integrated into site emergency plans in line with… Show more Accountable for the assurance of infrastructure projects for the Australasian site. This involved managing/coordinating a number of project managers to ensure that deliverables were produced in a fit-for-purpose, cost-effective and timely manner. Continued my role as Disaster Recovery manager including:• The technical design and fit-out of the recovery site.• Leading the development of DRPs with an umbrella recovery plan integrated into site emergency plans in line with business continuity requirements. • Developed a timetable for regular DR testing and led the first DR test.• Embedding DR services as part of normal operations in terms of application/service development and change management. Show less
  • Bp
    Business Analyst/Designer
    Bp Feb 2001 - Sep 2001
    London, United Kingdom
    Selected to travel to the UK to participate in a global programme for business analysis and application design using IBM’s Rational Rose and use case analysis.Played a significant role in in the development of an LPG application using this approach.
  • Bp
    Services Architecture Manager/Dr Manager For Australasia
    Bp 2000 - 2001
    Melbourne, Australia
    Appointed to the position of Services Architecture Manager for the Australasian site. This role included responsibility for:• Quality Assurance of all software placed into the production environment through the change management process.• Integration of software, interface and process solutions delivered by both BP and third party providers• Leading a disaster recovery project to implement disaster recovery facilities for the ANZ site.• Responsibility for evaluating and… Show more Appointed to the position of Services Architecture Manager for the Australasian site. This role included responsibility for:• Quality Assurance of all software placed into the production environment through the change management process.• Integration of software, interface and process solutions delivered by both BP and third party providers• Leading a disaster recovery project to implement disaster recovery facilities for the ANZ site.• Responsibility for evaluating and selecting new hardware/software.• Responsibility for infrastructure projects including several “Transforming the Base” initiatives. Initiated disaster recovery project as part of this initiative.• Site IT securityMy disaster recovery role involved:• Liaising with the global DR team in driving the project in line with global strategy• Developing the scope and objectives of the DR project• Engaging with our business units in communication BP’s global strategy & obtaining business buy-in• Running risk workshops with the business & IT groups• Driving a Business Impact Analysis initiative to determine the criticality of business services and performing risk analysis as well as determining recovery time objectives, priorities etc. • Initiating an RFP process for the selection of a recovery site to be used as an IT DR site as well as limited office space for critical IT and business activities. Show less
  • Bp
    Erp Systems Admin Manager - Asia Pacific
    Bp 1998 - 2000
    Melbourne, Australia
    Responsible for leading a team in the support and development of ERP Interfaces (including E Commerce/SAP interfaces), job scheduling, security and general technical administration of the ERP system.Also worked with the BP Australia Commercial business unit evaluating/recommending BP Australia's first E Commerce gateway (iPlanet products) from a technology/support/future development perspective. Following on from this I led the way in adopting a suitable E Commerce standard for… Show more Responsible for leading a team in the support and development of ERP Interfaces (including E Commerce/SAP interfaces), job scheduling, security and general technical administration of the ERP system.Also worked with the BP Australia Commercial business unit evaluating/recommending BP Australia's first E Commerce gateway (iPlanet products) from a technology/support/future development perspective. Following on from this I led the way in adopting a suitable E Commerce standard for Australia (EDIFACT) and led a technical team in developing first EDI solution. As part of this I engaged directly with the customers (QRail initially, followed by Westrail, Newcrest Mining, Wrightsons (NZ) and received customer commendations for my work.In addition I designed and installed the first B2B E Commerce interface for BP New Zealand. Again, commendations were received from the customer, which resulted in my obtaining a personal award from the Site Manager.Played a key role in the conversion of external interfaces to be compliant with Australia’s new tax system (GST). Worked with customers on quick wins to achieve this using E Commerce gateway taking advantage of the opportunity to replace aging interfaces with newer-technology equivalents.I also participated in public forums on XML standards. I joined Tradegate ECA (Australia's official EDI standards body) as BP's representative. Engaged with global interfaces team on the adoption of emerging global standards to support our business objectives.Leading up to 2000 I played a major role in Y2K compliance work especially around our key business interfaces, both internal and external facing. Show less

Bill Quinn Skills

It Service Management Disaster Recovery Business Continuity Risk Management Itil V3 Expert It Strategy Change Management Project Delivery Incident Management It Management Governance Itil It Operations Business Process Improvement Business Analysis Stakeholder Management Project Management Service Delivery Service Management Program Management Business Process Vendor Management Data Center Project Portfolio Management Outsourcing Integration Security Management

Bill Quinn Education Details

Frequently Asked Questions about Bill Quinn

What company does Bill Quinn work for?

Bill Quinn works for Retired

What is Bill Quinn's role at the current company?

Bill Quinn's current role is Retired.

What is Bill Quinn's email address?

Bill Quinn's email address is bq****@****.com.au

What schools did Bill Quinn attend?

Bill Quinn attended Monash University, Monash University.

What skills is Bill Quinn known for?

Bill Quinn has skills like It Service Management, Disaster Recovery, Business Continuity, Risk Management, Itil V3 Expert, It Strategy, Change Management, Project Delivery, Incident Management, It Management, Governance, Itil.

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