Bill Greer, Mba, Pmp Email & Phone Number

• In my most recent role, I spearheaded a national program team to ensure 24/7 operational readiness of IP Telephony systems for a prominent national healthcare system. I also implemented governance for projects.
• Streamlining processes for the seamless integration of hundreds of sites using Cisco IPT technology, providing Voice over IP services to over 235,000 users.
• Achieving successful implementation of standardized design parameters and management protocols for new sites, ensuring adherence to established guidelines.
• Overseeing the development, testing, and deployment of Contact Center scripts and CTI applications, delivering mission-critical projects to enhance overall functionality.

Santa Clara, California, US

• In this role, I successfully assessed, procured, and implemented information security tools and processes for Palm's enterprise. Led projects to gather business requirements, publish RFPs, assess vendor responses, and.
• Implementing newly procured security solutions into the enterprise environment, actively modifying business processes to maximize the benefits of new security functions.
• Developing and implementing a Data Loss Prevention system, safeguarding data in motion, data at rest, and data at the endpoint using Reconnex from McAfee.
• Advancing the implementation of an E-mail Encryption system utilizing IronPort from Cisco.
• Leading the development and implementation of a Network Vulnerability Management system, ensuring the security of the company's network using Qualys.

Walnut Creek, CA, US

• Orchestrated a $35M enterprise initiative, replacing outdated TDM-PBX telephony and voice mail systems for 5500 end users in the corporate headquarters and in 135 AAA offices in Northern California, Nevada, and Utah
• Managed the "Back of the House" portion of the Infrastructure Upgrade Program (IUP), including the Mainframe, Midrange Server, Telecom, Network, and Security product towers of the project portfolio

US

• Performed outage impact analysis and risk assessment for critical business processes, while conducting gap analysis of internal and external risks preceding disastrous outages.

Oakland, California, US

• Developed and implemented Disaster Recovery environment, facilitating monthly testing of "Recover and Restore" for utility billing statement printing and mailing to customers.

San Jose, CA, US

• Provided information, training, and support to internal business units for ensuring business systems resilience during extended system outages as a Consultant to the Global Disaster Recovery Team.

Frankfurt Am Main, Hessen, DE

• Oversaw $9 million expansion project, managing IT infrastructure and a new data center for 43,000 sq ft of remodeled space, providing voice, data services, and secure WLAN connectivity for 300+ users across multiple.
• Managed the IT infrastructure portion of a $1 million build-out of the firm’s Equity Trading Center, maintaining continuous uptime for all trading systems while the existing Trading Center room was being remodeled

• Managed the entire portfolio of web development projects for a primary Internet Services Provider with a 12-state footprint
• This team created and managed content for three public-facing internet sites, ten customer-facing extranet sites, and one intranet site for this Fortune 500 internet services company

Bachelor Of Arts - Ba, Developmental And Child Psychology

Mba, Business Administration And Management, General