Bill Hart Email & Phone Number

Allentown, Pennsylvania Area

On assignment at PPL Corporation. CIP Update Coordinator for monthly TMS / DMS enhancement implementation process. Manage assigned projects for development team. Financial performance management. Process development and improvement.

Bethlehem, PA

Managed Human Resources LMS (Learning Management System) transformation and implementation project.Lead team to define requirements to industry best practice and vendor recommendations, build comprehensive plan, and implement defensible, scalable and sustainable LMS system to ensure regulatory compliance to corporate quality management system.

Newtown Square, Philadelphia

• Managed network infrastructure projects for SAP global data centers.
• Implemented data center improvement upgrades to replace EOL devices, extend capacity across SaaS and non-SaaS environments and implement fabric path environment.

• Network Delivery Manager for HPE / Avon account.
• Managed global Network Engineering delivery and operations teams in support of Avon Cosmetics’ global network including oversight of WAN/LAN, wireless, voice, and unified communications services.
• Engaged with key internal/external stakeholders to provide project status updates; developed improvement plans and project proposals; managed project budgets and resources.
• Collaborated with Project Management Office (PMO), Sales team, and other internal resources to revise/enhance existing project agreements as well as pursuit of new business opportunities.
• Work with account delivery and legal teams for contract revisions and vendor agreements.

• Project Services Tower Lead for HPE / Kraft Foods / Mondelez International accounts.
• Partnered with account and corporate PMO to execute a new Project Services structure for Kraft Foods and Mondelez International accounts.
• Developed resource and process changes designed to resolve network transformation program challenges, resulting in consistent meeting of scheduled project tasks and improved client satisfaction.
• Drafted and distributed PMO Project Lifecycle standards and procedures detailing project phases in conjunction with supporting processes.
• Managed client relationships and provided reporting on project service expenses and revenues.

• Senior Project Manager for EDS / HP Kraft Foods account.
• Directed the build-out of a separate network infrastructure for Kraft Foods Grocery Corporation.
• Led teams in remote data centers to oversee dedicated client network environments including redundant WAN, core/distribution switches, firewalls, and load balancer equipment.
• Managed data network request projects for Kraft’s North American business operations including, but not limited to, WAN/LAN build-outs, datacenter WAN upgrades, and network performance enhancements.
• Collaborated with a variety of external/internal stakeholders to ensure all services and operations were running at peak performance and maintained a consistent flow of communications.

• Project Manager for EDS / Altria Incorporated account.
• Managed Network Transformation program for EDS/Altria account. Led project teams to successfully complete the following initiatives: Migrate North America and Latin America data networks to MPLS technology; Upgrade.
• Managed all data network service request projects for Altria Americas region. Coordinated implementation with client, vendors, and EDS engineering, procurement, provisioning, and network operation center.

• Technical Leader for EDS / Bethlehem Steel account.
• Directed research, requirement determination, and design activities to support Ariba interface to legacy ERP systems. Coordinated project implementation activities among applications, network, desktop, and vendor.
• Team Leader for account Quality/ISO Certification project. Led team to customize and implement EDS corporate methodologies (SLC3 Systems Life Cycle and PM2 Project Management) to support ISO 9001 certification for.
• Team Leader for Payroll/Benefit Services/Human Resources development group. Duties included coordination and management of all projects and service requests, workload prioritization, planning, and status reporting..