Expert
Ir
AeroLeads people directory · profile
Bill Heep Email & Phone Number
expert
at
ir
1 work email found
@autopay.com
4 phones found area 720, 210, and 512
LinkedIn matched
4 data sources
Profile completeness 100%
Who is Bill Heep? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Bill Heep is listed as expert at ir, based in Denver Metropolitan Area, United States, United States. AeroLeads shows a work email signal at autopay.com, phone signal with area code 720, 210, 512, and a matched LinkedIn profile for Bill Heep.
Bill Heep previously worked as Director, Communications/Systems at Autopay and Director, Contact Center Services and Regulatory Compliance at Harland Clarke. Bill Heep holds Bachelor'S, Business Management from University Of Northern Colorado.
Company email context
Email format at ir
This section adds company-level context without repeating Bill Heep's masked contact details.
{first_initial}{last}@autopay.com
86% confidence
AeroLeads found 1 current-domain work email signal for Bill Heep. Compare company email patterns before reaching out.
Profile bio
About Bill Heep
Performance-driven, insightful, upper level Contact Center Manager with a proven ability to achieve and exceed all business development and revenue generation goals in high pressure environments.Proven leadership and team-building skills, coupled with the ability to direct strong teams in managing customer relationships and providing various services.Skilled at consulting with clients to delineate and analyze their performance situations and develop strategic solutions to further their financial-planning goals.Comprehensive knowledge of and experience in leveraging numerous software and account management systems in a variety of complex scenarios.Specialties: Program Development and ManagementStrategy and AnalysisContact Center ManagementDialer and CRM Software AdministrationRisk and Behavioral scoringCollections and Loan ServicingCompliance and Regulatory Requirement Oversight
Listed skills include Call Centers, Management, Crm, Outsourcing, and 29 others.
Current workplace
Bill Heep's current company
Company context helps verify the profile and gives searchers a useful next step.
8 roles
Bill Heep work experience
A career timeline built from the work history available for this profile.
Director, Communications/Systems
Current
Oct 2020 - Present
Director, Contact Center Services And Regulatory Compliance
Oversee the dialer operations, call campaigns and acting compliance officer for contact centers. Manage technology and people while working closely with all other business units (IT, sales, client services, operations, training, etc) to launch successful programs that exceed our clients expectations.
Aug 2010 - Oct 2020
Outbound Dialer Campaign Manager
Teletech Government Solutions
- Responsibility for the support, troubleshooting, development, and upgrades to existing dialer installations in multiple centers for Census 2010
- Monitor and strategize a multi-site program with over 3,000 concurrent agents
- Provide outbound dialer design support for any new deployments by Global Technology
- Research software to determine a standard set of solutions for Global Technology. Work with other departments within Teletech to ensure smooth deployments and adequatesupport for dialer solutions.
Oct 2009 - Sep 2010
Avp
Flatiron Financial Services, Inc
- Loan Servicing Operations (2005 to 2009)
- Oversight of production teams for the customer service, verifications and thevarious stages of the collections department and reporting.
- Initiation and involvement in numerous enhancement or process improvement projects.
- Serve as primary contact to numerous outside vendors.
- Continue to direct all functions related to our automated dialer operations forcollection and customer service call center. Duties include developing strategies,building and managing campaigns (mail, email, inbound.
- System administrator for advantage collection management software. Responsible for thedevelopment and implementation of collection work flows for multiple departments.
Oct 2003 - Jul 2009
Ops Manager/Senior Risk Analyst
Assisted in development and maintenance of risk scoring technology for both the originations and back end servicing efforts of the business for streamlining and efficiencies.Work closely with IT Development, IT Operations and Strategic Planning & Execution to optimize performance of current suite of tools.Implement, manage and maintain daily operation.
Jan 2003 - Jan 2004
Director Of Collections And Strategy
Arcadia Financial / Citi Auto
Systems administrator over the four regional collection centers where development of consistent processes and procedures was the primary goal. Managed small team of change processors and MIS reporting personnel.Special projects assigned by SVP of operations. Responsible for the collections within the Western region. Managed the people, tools and processes.
Jan 1997 - Oct 2003
Dialer And Collections Manager
Telecheck Services, Inc
Accountable for outbound dialer team with an assigned staff of over 50 employees. Duties included interviewing, hiring, terminating, scheduling and maintaining a productive staff. Training and assuring all employees are in compliance with all policies and procedures.Responsible for handling and resolving any consumer, merchant and third party complaints..
Jan 1995 - Jan 1998
3 education records
Bill Heep education
Bachelor'S, Business Management
University Of Northern Colorado
Education record
Dale Carnegie Institute
Education record
University Of Phoenix Project Management
FAQ
Frequently asked questions about Bill Heep
Quick answers generated from the profile data available on this page.
What company does Bill Heep work for?
Bill Heep works for ir.
What is Bill Heep's role at ir?
Bill Heep is listed as expert at ir.
What is Bill Heep's email address?
AeroLeads has found 1 work email signal at @autopay.com for Bill Heep at ir.
What is Bill Heep's phone number?
AeroLeads has found 4 phone signal(s) with area code 720, 210, 512 for Bill Heep at ir.
Where is Bill Heep based?
Bill Heep is based in Denver Metropolitan Area, United States, United States while working with ir.
What companies has Bill Heep worked for?
Bill Heep has worked for Ir, Autopay, Harland Clarke, Teletech Government Solutions, and Flatiron Financial Services, Inc.
How can I contact Bill Heep?
You can use AeroLeads to view verified contact signals for Bill Heep at ir, including work email, phone, and LinkedIn data when available.
What schools did Bill Heep attend?
Bill Heep holds Bachelor'S, Business Management from University Of Northern Colorado.
What skills is Bill Heep known for?
Bill Heep is listed with skills including Call Centers, Management, Crm, Outsourcing, Leadership, Analysis, Process Improvement, and Strategy.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial