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Information Systems Professional with more than twenty years serving in executive level technology leadership and management roles. Experience includes the direction and leadership of technology departments for a range of companies from nonprofits and small/medium businesses to Fortune 500 companies: directing software development and implementation projects, infrastructure, strategic review efforts, and the full life cycle of commercial software products. Implemented systems across a variety of technologies including cloud hosted, browser-based, and client/server using variations of agile and waterfall methodologies. Specialty is leading solution delivery efforts, from strategic concept and planning to development and implementation. Proven ability managing stakeholder relationships; recruiting; leading, managing, and mentoring personnel; serving as an industry expert; and public speaking.
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Director Of EngineeringMesh Oct 2022 - PresentLewis Center, Ohio, United States -
It DirectorThe National Board Of Boiler And Pressure Vessel Inspectors 2009 - Feb 2022Columbus, Ohio, United States• Executive role with direct responsibility for all aspects of technology within the organization, including department leadership, budgeting, strategic planning, architecture, design, software development, infrastructure, system support, cloud systems support, recruiting, and making it fun and rewarding to be part of the IT team. • Constructed a new IT department from a ‘status quo’ staff to one able to deliver new systems and solutions. Working within the company culture, implemented a ‘right sized’ structure and methodology to grow the delivery capabilities while preserving critical knowledge capital and stakeholder relationships.• Managed a portfolio of in-house software development projects, vendor solution implementations, and infrastructure enhancements. The projects used a mix of resource models; on-site, remote, and offshore. Lead the delivery of several iterations of major systems enhancements using agile SDLC to modernize the technology and business processes to improve customer interactions, reduce costs, and achieve regulatory compliance.• Integrated multiple departmental credentialing systems into a single Association Management System (AMS or CRM for associations) removing duplicate data and redundant manual processes. The SQL based system became the central repository for all customer data, and basis for construction of multiple web-based customer applications. New online business operations, including a web-based Learning Management System (LMS), created new revenue streams and automated over fifteen thousand previously manual transactions.• Continuously enhanced infrastructure focusing on security, resiliency, and productivity; including security policies and awareness training, server virtualization, and migrating multiple systems to cloud or SaaS solutions. Managed day to day infrastructure operation, user support, upgrades, and system backups.• Overhauled credit card process, procedures, and infrastructure to meet PCI requirements.
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Avp Process And Technology IntegrationCentury Insurance Group 2002 - 2008Westerville, Ohio, United States• This role encompassed the planning, analysis, and project management of Century’s major initiatives, including IPO preparation. Served as the primary liaison between the business units and IT to facilitate operational and technical improvements. The role involved interaction with all areas of the company from data input clerks to senior executives and board of directors.• Led implementation of several business-driven efforts to increase customer service levels with the independent agent force. These projects included producing company scorecards for agent distribution, capturing and communication underwriting service levels, and implementing an in-house underwriting incentive program.• Responsible for corporate wide Business Continuity Planning efforts, including planning, documentation, infrastructure investments, and testing. Projects included a backup power generator, redundant infrastructure components, and development of a recovery warm site.• Implemented business and system enhancements required to support several new lines of business resulting in additional revenue growth. -
Product ManagerCommtech 1999 - 2002Westerville, Ohio, United States• Served as Product Manager responsible for all aspects of delivering a new, web-based interface for a large, complex commercial software product. This project included a complete rewrite of all system interfaces, migration to a relational database, and porting to two additional UNIX operating systems. These enhancements allowed the product to capture new market share and exceed FY2000 and FY2001 revenue targets. Subscriber growth exceeded 15% during 2000 and 2001.• Provide technical and functional support to customers and partners. Worked with sales and partner relationship teams to identify and deliver new revenue opportunities exceeding $5 Million. • Managed the full commercial software lifecycle, including development, testing, documentation, training, field deployment, field support and technical sales support. Implemented processes and procedures that achieved ISO 9000 certification. • Host and keynote presenter at annual customer users group meeting.
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DirectorCardinal Health 1998 - 1999Dublin, Ohio, United States• Led team to develop and deploy a centralized customer database. The centralized system increased the consistency of contractual agreements, customer service levels, and reduced clerical work for the customer service staff. • Directed production support and enhancement development for centralized customer database. -
Senior ManagerClaremont Technology Group 1996 - 1998Columbus, Ohio, United States• Provided structured project management, PMO office creation, and system conversion expertise for key client development projects helping reduce project risks and enhance analytical and operational reporting.• Produced three-year strategic plan for replacing a major public employee retirement system. This work resulted in a multi-year delivery engagement.
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Senior ManagerAndersen Consulting 1988 - 1996• Senior Manager, 1992 – 1996: Project Manager and Solution Architect delivering innovative solutions to utility client’s business and information needs. Defined vision, business process changes, and project approach options for mergers and major information system projects, identifying approaches to optimize business benefits.• Senior Consultant, 1990 – 1991: Developer, Analyst and Team leader in credit card and utility industries.• Consultant, 1988 – 1989: Developer, Analyst in retail distribution and manufacturing industries.
Bill Henningsen Education Details
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Bs Ise -
Bs Cis
Frequently Asked Questions about Bill Henningsen
What company does Bill Henningsen work for?
Bill Henningsen works for Mesh
What is Bill Henningsen's role at the current company?
Bill Henningsen's current role is Director of Engineering at MESH.
What is Bill Henningsen's email address?
Bill Henningsen's email address is bu****@****.rr.com
What is Bill Henningsen's direct phone number?
Bill Henningsen's direct phone number is +161488*****
What schools did Bill Henningsen attend?
Bill Henningsen attended The Ohio State University, The Ohio State University.
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