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Highly regarded C-Suite Executive with a background in effecting operational excellence by building world-class safety cultures, successful emergency response processes, and improved business partner collaboration. Possesses a strong track record of continually improving cost-efficient operations that are process focused, customer-centric and results oriented. Transitions industry into the future through innovation and technology that realizes shareholder value while elevating customer satisfaction and motivating teams from good operating performance to great. Designs programs for operating transmission/distribution grids that ensure system resiliency and establish strong business relations/validation with regulatory commission. Operations Management // Labor Relationships // Change Management // Team Building // Process Control Business Planning // Executive Relationships// Strategic VisioningCost Containment & Reduction Measures // Merger Integration // Business Improvements // Training & Development Customer Service & Satisfaction // Government Relations // Labor Contract NegotiationOrganizational Structure // Safety // Cost Management // Emergency Preparedness & Management // Compliance Engineering // Construction // Supply Management // Regulatory Testimony
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Strategic Client Relationship ExecutiveActalent Jun 2022 - PresentHanover, Maryland , UsAssist companies like Actalent in developing effective Customer Relationship Management (CRM) processes that involves much more than purchasing CRM technology to ultimately drive business growth and success.Helping executives and practice managers to develop effective and actionable account plans, strategies, robust peer to peer relationships at all levels with our customers. Ultimately, creating a more strategic relationship or alliance with our customers to move beyond transactional interactions, using the breadth & depth of all companies under the Allegis umbrella.Actalent connects passion with purpose. Our scalable talent solutions and services capabilities drive value and results and provide the expertise to help our customers achieve more. Every day, our experts around the globe are making an impact. We’re supporting critical initiatives in engineering and sciences that advance how companies serve the world. Actalent’s global footprint and flexible delivery models ensure access to specialized talent where and when you need it. We promote consultant engagement through professional development and provide experiences to ensure continuous learning. Our people are the difference. Our expertise spans capabilities in engineering including product and manufacturing, systems and software, construction management, environmental, architecture and civil; and power and utilities. We focus on sciences capabilities in laboratory sciences, healthcare, and clinical research. Actalent is an operating company of Allegis Group, the global leader in talent solutions. -
Vice President OperationsHenkels & Mccoy, Inc. Nov 2017 - PresentBlue Bell, Pa, UsLead and support the development of Business Plans and account strategies, including Developing templates, dashboards and 10 x 10 relationship matrices for all key customers.P&L accountability and overall management of business development, stakeholder relationship management, bid process, job initiation, planning and execution for four lines of business for Henkels & McCoy in the Central Region, including Gas, Telecommunications, Renewable Energy and Power in the greater Chicagoland area. The Central region includes the 24 states from The Dakotas to Michigan, down to Texas and across to Florida. We are a union contractor with strong relationships with the IBEW and numerous AFL/CIO unions.Henkels & McCoy is the largest privately held utility infrastructure contractor serving the gas, power, communications and informationa technology industries. There are more than 80 offices strategically located from New England to Hawaii.Safety is a core value at Henkels & McCoy and represents a commitment to protect our employees, customers and the public. Our vision is to be the safest contractor in the markets we serve and fulfil our goal and daily mission of Nobody Gets Hurt. Based on this philosophy, a corporate safety program has been created that is well known throughout the industry and assures that our safety performance results from continual evaluation and implementation of company and industry wide best practices.Henkels & McCoy's formalized Project Management Program represents a companywide commitment to excellence. Our customers realize the benefits of our efforts through improved efficiency and reduced costs relative to scheduling, material management, self-inspection, reduction of administrative expense through electronic communications, and sofisticated tracking mechanisms. -
Chief Operating OfficerInnovari Nov 2015 - Nov 2017Provide executive-management, customer service, and operational expertise as Innovari continues to expand its business globally. Joining a team of utility experts and professionals that understands the electric utility industry and the unique challenges it faces, Innovari has created the first truly sustainable business model for demand-side capacity and distributed energy resource integration in the industry. Creating the technology, and also the business model, that provide a win-win-win for utilities, their customers, and their regulators is unique and difficult in our industry, but Innovari has done it.Innovari's Interactive Energy Platform connects utilities, their customers, and their communities to optimize grid performance and improve how the world uses energy. Innovari's solutions attack the electric grid's core problem -- the load duration curve -- unlocking access to affordable capacity that improves system utilization, electric reliability, and utility financial performance, while Innovari's non-profit, Plugged into Kids™, brings together utilities and their customers to help the children in their communities. By providing utilities with analytics, automation, and control over edge-of-grid capacity resources, Innovari enables two-way, verifiable automated demand side management (ADSM); dynamic load and phase balancing; renewable and distributed energy resources integration; and more. Innovari is the utility industry's Capacity for Change: www.innovari.com.
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President & CooConnecticut Light & Power 2012 - 2015Hired to restore confidence in CL&P, transform business processes and implement a new organizational structure, with leadership responsibility for the construction, operation, emergency preparedness/response, and maintenance of the electric power distribution system to ensure the safe and reliable delivery of electricity to its 1.2M customers.Select Accomplishments:•Reduced soft tissue injuries through an injury management/physical therapy program, improved job briefing effectiveness, and set the tone with weekly safety calls involving entire management team in reviewing injuries and discussing safety strategy.•Partnered with UCONN to develop storm prediction model in parallel to Incident Command structure for major storm response, resulting in Edison Electric Institute Storm Response Award for Super Storm Sandy; recognition by Governor Malloy and PURA of dramatic improvement.•Met all regulatory commitments/expanded system resiliency to improve electrical grid reliability during storms by addressing pole integrity, system automation, substation security, flood mitigation.•Lowered regulatory risk, with successful outcomes of storm and rate dockets, while improving reliability, culminating in restored consumer confidence. JD Power named CL&P as a most improved large electric utility brand in 2014, led by a 91 point jump in the reliability component in its annual survey.•Improved customer interaction by employees and improved reliability, leading to a reduction in complaints of operations by 80% and dramatically increasing the number of complimentary letters from customers.•Implemented a new organization structure, provided change management training, increased executive visits & skip-level meetings. Provided diversity of thought and leadership, as exemplified by the hiring of ten military leaders into supervisory positions. During this time three union contracts successfully negotiated (linemen, clerical and technical) and grievances reduced by 20%. -
Vice President, Transmission & Distributiion OperationsKansas City Power & Light 2001 - 2012Vice President, Transmission & Distribution Operations 2008-2012Vice President, Distribution & Customer Operations 2005-2008Vice President, Distribution Operations 2001-2005Recruited to turn around the bottom-tier performing metrics, including safety and costs, with oversight of 1,129 employees (one-third of total company employees), $100M in operations and maintenance (O&M) budget, and $250M capital investment budget that served 830,000 customers across 18,000 sq. miles and 47 counties in two states. Accountable for the strategic direction and execution of the work plan for the electric distribution and transmission system. Functional areas included: T&D Field Construction & Maintenance, T&D Dispatch Operations, Safety, Technical Training, Supply Chain, Warehousing, Fleet, Work Management, Vegetation Management, Contract Management, Engineering and Customer Service. -
Chief Operating OfficerLaramore, Douglass And Popham Consulting Engineers 2000 - 2001COO for this consulting engineering firm dedicated to serving the needs of the electrical utilities, municipalities and private corporations.Responsibilities included management of internal resources, alliance negotiation and oversight, client relationships, new business development and project management. Drove over $2M growth in company revenues after successfully securing two new clients.
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Vice President & Director, Utilites PracticeSystem Design & Integration 1999 - 2000Hired to expand boutique systems integrator serving the City of Chicago water department and O’Hare airport into the electric utility industry. Responsible for all business development and coordination of the different internal business units’ expertise as it related to developing and implementing complete information technology solutions for electric, gas, telecommunication and water utilities. Negotiated a new $1.5M contract with a large utility in the Midwest and launched a marketing program to target municipal utilities in Illinois.
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Vp Engineering/Construction/MaintenanceComed 1976 - 1999Chicago, Il, UsVice President, Engineering, Construction and Maintenance 1998-1999Corporate Project Manager, Unicom Competes 1997-1998Manager, Business Unit Supply 1994-1997Managed all aspects of the Transmission & Distribution (T&D) functions, with 3,300+ employees and 1,000 contractors in a union-based environment serving 3.3M customers across 11,000 sq. miles in Northern Illinois. Accountable for $350M Operations & Maintenance (O&M) and $400M capital investment budgets, Previous Experience Includes:Director of Management Services from 1993 to 1994; Regional Operations Manager from 1990 to 1993; Area/District Manager from 1988 to 1990; Public Affairs Administrator from 1987 to 1988 and various Engineering/Engineering Manager positions from 1976 to 1987.
Bill Herdegen P.E. Skills
Bill Herdegen P.E. Education Details
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University Of ChicagoBusiness Economics & Finance -
University Of Illinois Urbana-ChampaignElectrical Engineering
Frequently Asked Questions about Bill Herdegen P.E.
What company does Bill Herdegen P.E. work for?
Bill Herdegen P.E. works for Actalent
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What schools did Bill Herdegen P.E. attend?
Bill Herdegen P.E. attended University Of Chicago, University Of Illinois Urbana-Champaign.
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What skills is Bill Herdegen P.E. known for?
Bill Herdegen P.E. has skills like Energy, Contract Negotiation, Program Management, Operations Management, Smart Grid, Project Management, Strategic Planning, Electric Power, Process Improvement, Team Building, Leadership, Power Distribution.
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