Bill Hormes
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Bill Hormes Email & Phone Number

Customer Asset Managment at M&T Bank
Location: Frederick, Maryland, United States 8 work roles 2 schools
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Current company
Role
Customer Asset Managment
Location
Frederick, Maryland, United States
Company size

Who is Bill Hormes? Overview

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Bill Hormes is listed as Customer Asset Managment at M&T Bank, a with 30082 employees, based in Frederick, Maryland, United States. AeroLeads shows a matched LinkedIn profile for Bill Hormes.

Bill Hormes previously worked as Post Closer at Homespire Mortgage and Document Coordinator at Frederick National Laboratory For Cancer Research. Bill Hormes holds Associate'S Degree, Psychology from Frederick Community College.

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Email format at M&T Bank

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M&T Bank

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Profile bio

About Bill Hormes

With over 15 years dedicated to mortgage servicing, I've learned a ton about the industry. Beginning in a customer service call center, I learned the basics of the mortgage industry and quickly became hooked. I've journeyed through the servicing realm and have experience in REO Closing and title, Foreclosure review, FHA Claims, Post Closing Auditing and Investor Purchase Clearing. Within these roles, I've had the opportunity to lead, coach, mentor and train. In addition to my formal job duties, I have lead and coordinated annual team member engagement events dedicated to community support, fundraising, and volunteerism.StrengthsFinder® Top Five Themes: Includer, Positivity, Achiever, Responsibility and Consistency

Listed skills include Leadership, Event Planning, Microsoft Office, Notary Public, and 6 others.

Current workplace

Bill Hormes's current company

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M&T Bank
M&T Bank
Customer Asset Managment
Frederick, MD, US
Website
Employees
30082
AeroLeads page
8 roles

Bill Hormes work experience

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Customer Asset Managment

Frederick, Md, Us

Quality Assurance Analyst

Frederick, Md

Conduct quality reviews by researching and reviewing attorney chronologies, legal documents, system of record notations, appraisals and preservation work to ensure that reimbursement requests are complaint with HUD regulations and conduct Quality reviews on Part B-E FHA Claims. Providing written feedback and coaching to claim filing team members during the claim review process. Mentoring, coaching and assisting peers with questions.

May 2017 - Aug 2018

Research Remediation Analyst 3/Work Director/Team Lead

Frederick, Maryland

Provided leadership, ongoing mentoring and support to a team of 14 Research/Remediation Analysts on the Final Foreclosure Sale Review (FFSR) team. Acted as point of escalation and trusted resource to provide guidance to FFSR team members. Led Monthly team calibration meetings to reinforce written procedure while inspiring teamwork and engagement. Reviewed and analyzed illogical reporting for completed FFSR reviews to determine action needed. Worked with the Management team to effectively… Show more Provided leadership, ongoing mentoring and support to a team of 14 Research/Remediation Analysts on the Final Foreclosure Sale Review (FFSR) team. Acted as point of escalation and trusted resource to provide guidance to FFSR team members. Led Monthly team calibration meetings to reinforce written procedure while inspiring teamwork and engagement. Reviewed and analyzed illogical reporting for completed FFSR reviews to determine action needed. Worked with the Management team to effectively manage and prioritize workflow. Conduced Side by Side coaching and performed Quality Reviews on team members, providing coaching and feedback when warranted. Analyzed Loan Condition Reviews from Quality Control team, disputing invalid findings and seek resolution for exceptions. Identified trends and recommend procedural updates to mitigate financial, reputational and operational risk. Adapted to frequent changes in industry, statutory requirements and departmental direction. Provided additional coverage when direct manager is out of the office which included approving time tracking and production reports, reviewing escalated audit reviews and acting as a liaison to senior leaders.Assisted in creating and implementing a standardized training program to assist with closing OCC Consent order. Show less

Jun 2013 - May 2017

Reo Team Lead - Closing And Title

Frederick, Maryland

Worked to create a safe, inspiring environment to help motivate all team members. Actively participated in several interview sessions for New full time employees and managed resource positions. Collaborated with Operational Excellence to create and review written procedures for our multi-site title team. Maintained daily, weekly and monthly reporting for a team of 7-10 full time and managed resources. Completed monthly quality audits and side by sides with team members, providing coaching as… Show more Worked to create a safe, inspiring environment to help motivate all team members. Actively participated in several interview sessions for New full time employees and managed resource positions. Collaborated with Operational Excellence to create and review written procedures for our multi-site title team. Maintained daily, weekly and monthly reporting for a team of 7-10 full time and managed resources. Completed monthly quality audits and side by sides with team members, providing coaching as needed. Helped to identify system challenges and present findings to the internal Technology Support team for resolution. Assisted with resolving escalated title and closing issues in order to help reduce marketing time, holding costs and reduce other financial loss. Involved in various team projects to help increase productivity and efficiency while mitigating risk and compliance concerns. Show less

Apr 2011 - May 2013

Loan Documentation Specialist Iv - Reo Closing Specialist

Frederick, Maryland

Adhered to policies, procedures and guidelines to minimize potential risk to the company, client and investor. Achieved consistent significantly above target ratings on monthly quality audits. Monitored, managed and tracked closings for REO Properties, with portfolio amounts over 150 files. Reviewed and approved transfer deeds, HUD Settlement Statements to ensure that contract terms were correctly adhered to. Built and maintained working relationships with Direct Source Attorneys, Title and… Show more Adhered to policies, procedures and guidelines to minimize potential risk to the company, client and investor. Achieved consistent significantly above target ratings on monthly quality audits. Monitored, managed and tracked closings for REO Properties, with portfolio amounts over 150 files. Reviewed and approved transfer deeds, HUD Settlement Statements to ensure that contract terms were correctly adhered to. Built and maintained working relationships with Direct Source Attorneys, Title and Settlement Attorneys as well as internal team members. Show less

May 2007 - Apr 2011

Customer Service Representative Iii / Title Clearance Specialist

Frederick, Maryland

Position held as a temporary associate as well as a Full time employee for First American Title. Retrieved and Uploaded Preliminary Title Commitment to the Aspen Workflow (TMP) system. Partnered with Foreclosure and Closing Attorneys to cure and obtain clear, marketable title for REO properties. Utilized multiple internal and external systems to achieve optimal results, shorten turn time and reduce holding costs.

Jul 2006 - May 2007
Team & coworkers

Colleagues at M&T Bank

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2 education records

Bill Hormes education

Education record

Catoctin High School
FAQ

Frequently asked questions about Bill Hormes

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What company does Bill Hormes work for?

Bill Hormes works for M&T Bank.

What is Bill Hormes's role at M&T Bank?

Bill Hormes is listed as Customer Asset Managment at M&T Bank.

Where is Bill Hormes based?

Bill Hormes is based in Frederick, Maryland, United States while working with M&T Bank.

What companies has Bill Hormes worked for?

Bill Hormes has worked for M&T Bank, Homespire Mortgage, Frederick National Laboratory For Cancer Research, Wells Fargo, and First American Title.

Who are Bill Hormes's colleagues at M&T Bank?

Bill Hormes's colleagues at M&T Bank include Sherrene Jones, Nii Kwame, Sofiane Mahari, Sharief Davis, and Tony Hartono.

How can I contact Bill Hormes?

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What schools did Bill Hormes attend?

Bill Hormes holds Associate'S Degree, Psychology from Frederick Community College.

What skills is Bill Hormes known for?

Bill Hormes is listed with skills including Leadership, Event Planning, Microsoft Office, Notary Public, Coaching, Volunteering, Mortgage Servicing, and Training.

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