Bill Brooks Email and Phone Number
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Customer-driven, data-focused leader with 20 years of expertise conceptualizing, developing, and monetizing commercially-successful mobile, web, cloud, e-commerce, IoT, and SaaS solutions — as well as launching successful companies (Hiya) and services (AT&T’s Enterprise Messaging Service). Dual B2C and B2B product experience. Equally adept in strategic and tactical execution, including the ability to establish big-picture vision/priorities and organize/execute the specific steps needed to successfully bring solutions to market. Great at asking the right questions, seeking out cross-functional engagement, and partnering with customers to define their needs, hopes, and requirements. Exceptional creative problem-solver, influencer, and relationship-builder. MBA and BS Degree in Engineering.Areas of Expertise: Global Product Strategy, R&D / New Product Development, Stakeholder Management Product Roadmap Development, Metrics / Analytics / KPIs, Agile Product Development, Go-To-Market (GTM) Planning, Advertising, Marketing & Branding, Customer Requirements, Business Development, Market Research & Differentiation, Data Privacy & Security, Strategic Partnership Formation, Product Rationalization, Customer Experience (CX)
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Sr Product Manager - Amazon OneAmazon Dec 2021 - PresentSeattle, Wa, Us
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Vp Of ProductGlobys Nov 2018 - May 2021Seattle, Washington, UsRecruited to revitalize and lead the Product Team, focused on extending the legacy Globys billing and payments solution to provide full service B2B SaaS Telecom portal solutions. • Led expansion of the core Globys product vision to include a fully-featured B2B Telecom management portal, leading to award of the largest B2B Telecom portal contract (>$10M ARR) in North America• Implemented a structured 6D product development process resulting in a more disciplined, customer-focused, and data-driven product roadmap and product development pipeline• Established the Globys ThinkTank program to recruit end-users into a private user group focused on testing/evaluating new features—creating an invaluable channel for obtaining the direct user feedback needed to drive continuous improvement, new feature development, and customer satisfaction• Accelerated analytics product usage and customer engagement growth by 300% by transforming a legacy analytics product into an updated, interactive data exploration tool -
Mobile Product ManagementCisco Jasper Jun 2017 - Nov 2018Santa Clara, Ca, UsHired to lead efforts to extend the Cisco-Jasper Control Center for IoT management platform to Mobile Enterprise devices, expanding the company’s addressable market. • Identified key strategic opportunities for the company’s core IP, extending the product to provide analytics, invoicing, and payment processing solutions within the enterprise telecom management space; structured a new strategic partnership to deliver the new integrated product and channel sales solution• Defined customer requirements and built product roadmap with clear steps in terms of developing the desired analytics, enterprise MDM, automation, workflow, and directory integration API capabilities • Led sales force engagement and initial product rollout, designing/facilitating customer presentations and product demonstrations—and taking the lead on major account pursuits• Defined business requirements and led a make/buy/partner analysis for the Analytics package, leading to a partnership with Globy; negotiated the partnership agreement and delivered a new integrated analytics solution pilot for Telus Canada which grew the company’s customer base by 300% -
Director, Retail Partner ProgramsPoint Inside 2016 - May 2017Bellevue, Washington, UsHeld responsibility for all major account revenue and customer-facing operations for this developer of a unique indoor mapping and location services provider supporting major national retailers. Recruited and led a team of strategic account managers and program managers. • Led user research and in-store customer behavior studies and conducted pilot evaluations of Bluetooth beacons to support the delivery of indoor location-based promotions and advertising• Stabilized the company’s partnership efforts and repaired relationships with key strategic customers • Developed a joint product roadmap with retail customer partners, based upon a unique reporting and analytics platform that ingested product/location data from retailers and enabled the delivery of breakthrough in-store search, promotion, mapping, and navigation capabilities to customers -
Head Of Partner SolutionsWhitepages 2011 - 2015Seattle, Washington, UsBuilt and led a diverse team of product, engineering, and business development professionals focused on building new mobile apps and integrated solutions for Whitepages partners. • Defined and developed a highly successful new embedded Caller ID app, shipping on all T-Mobile and Samsung phones globally and powering all AT&T, Samsung, and Google Pixel phones worldwide; this service was spun out of Whitepages and has become Hiya, a 140-member company serving 200M users• Delivered 200% of industry average conversion rates for the company’s premium offering, designing a system to cleanse organic data with call metadata and user generated/provided identity data—as well as a unique data-driven trial and upselling framework• Forged new partnerships, data sourcing deals, and channel agreements with top U.S. and overseas carriers, device OEMs, and major mobile platform providers (Amazon, Apple, Facebook, Google, Microsoft)• Coordinated simultaneous promotions by all four Tier 1 US carriers for a major app launch, leading all go-to-market planning and joint marketing programs to maximize customer awareness/adoption rates -
Marketing Director, North AmericaOption Nv Mar 2009 - Mar 2011Leuven, Brabant, BeJoined this EMEA-based wireless device manufacturer, owning $65M in annual revenue production and holding accountability for all marketing, product, sales, operational activities in North America. Managed a team of 16 staff in planning/executing the launch of multiple new mobile device products at AT&T Mobility, Best Buy, Radio Shack, and numerous other indirect distribution channels throughout the U.S.• Pivoted a declining hardware product line into an exciting, next-generation software and services solution—successfully closed a major launch partnership deal with T-Mobile• Negotiated major contracts and strategic partnerships with key customers and partners during tenure, including AT&T, Skinit, and T-Mobile—managing executive-level relationships with each organization• Developed and managed distributor/reseller relationships with IngramMicro, Best Buy and Radio Shack, driving 35% incremental sales volume • Drove full-cycle marketing program development/execution, in addition to defining the product roadmap and working with marketing and product teams to deliver data-driven, market-tailored solutions -
Director, Business Development And Strategy, Unified CommunicationsMicrosoft Jan 2008 - Mar 2009Redmond, Washington, UsRecruited to drive mobile strategy within Microsoft Unified Communications Group, building out a series of innovative partnership models and engagement frameworks essential to forging alliances with top carriers and mobile device manufacturers around the globe.• Responsible for defining and driving mobile strategy within Microsoft Unified Communications Group• Managed engagements with top US & European mobile operators to explore new product concepts -
Director, Enterprise Messaging & Unified CommunicationsAt&T Mobility 2001 - 2008Dallas, Tx, UsPromoted to build/lead a team of product marketing professionals dedicated to managing AT&T’s Enterprise Messaging and Unified Communications product portfolios—including their Mobile Enterprise Instant Messaging, VideoShare, Mobile Conferencing & Collaboration, and Enterprise Paging offerings. • Built a sales pipeline of 150+ accounts, with over 60 accounts in evaluation or deployment• Led key strategic wins at Cisco Systems, Apple, Sun Microsystems, Allstate, and Perot Systems, leading to a top-tier partner ecosystem and series of additional key partnerships with leading ISV’s • Built and managed a robust partner ecosystem of mobile UC and messaging solutions, identifying potential partners, negotiating business relationships, and managing execution of partner programs• Successfully migrated nearly 1000 major accounts to new services in less than 12 months in order to achieve a successful transition of the Mobitex network business
Bill Brooks Skills
Bill Brooks Education Details
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Pepperdine Graziadio Business SchoolStrategy & Entrepreneurship -
University Of WashingtonMechanical Engineering
Frequently Asked Questions about Bill Brooks
What company does Bill Brooks work for?
Bill Brooks works for Amazon
What is Bill Brooks's role at the current company?
Bill Brooks's current role is Senior Product & Business Development Technology Leader.
What is Bill Brooks's email address?
Bill Brooks's email address is bb****@****bys.com
What is Bill Brooks's direct phone number?
Bill Brooks's direct phone number is +142559*****
What schools did Bill Brooks attend?
Bill Brooks attended Pepperdine Graziadio Business School, University Of Washington.
What skills is Bill Brooks known for?
Bill Brooks has skills like Product Management, Mobile Devices, Mobile Technology, Strategic Partnerships, Business Development, Product Marketing, Wireless, Strategy, Go To Market Strategy, Professional Services, Leadership, Telecommunications.
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