• Programming and advancing gigs at various venues and festivals, including The Secret Garden Party's 'The Living Room', Cambridge Folk Festival's 'The Den' and the 'Bloom' stage at Good Vibrations Society. • Artist Liaison across venues and festivals - arranging transport and booking flights etc.• Setting up, stock-counting, running and overseeing the official merchandise stand for Cambridge Folk Festival. • Working on Offbeat Tickets - a new ticketing system developed especially for smaller-capacity venues and festivals.

• Copywriting (content spanned across four different websites).• Social Media Management (Instagram, LinkedIn, X (Twitter), Facebook).• Content Creation - for the company’s social media pages, email newsletters, websites, OOH marketing and marketing literature for brochures etc.• Administration - ensuring the functionality of marketing activities.• Project Organisation - supporting the marketing manager with tasks and projects.• Using CRM tools and analytics to research our performance, the market and competitors.• Merchandise design.• Affiliate marketing - helping the company get 90+ partnerships up-and-running.

• Inspiring and motivating a team to achieve/exceed store, regional and national deadlines and performance targets, whilst delivering the highest standard of service and professionalism to customers at all times.• Supporting the Store Management Team by running the store when needed, opening/closing the store and overseeing store security and safety throughout the store (sales floors and back of house).• Processing and packing stock ready to send to the appropriate area of the business through the use of various operational processes.• Ensuring the smooth running of all processes by continuously improving, identifying and solving problems and challenges – driving the highest stockroom and operational standards within a results-driven, fast-paced and dynamic environment.

• Accurately processing stock quickly and to the highest standard - scanning, unpacking, hanging, size cubing and correctly putting stock away on the sales floor, in the stockrooms, or transferring it to other warehouses.• Fulfilling and packaging online requests and product returns, meeting company standards by continually ensuring these will always look great for the customer upon delivery. • Keeping the shop floor and all operational areas of the store clean, tidy and organised.• Assisting and serving customers with any queries or requests they may have, directing them to the appropriate staff or area of the store when needed.•

•Attended multiple, weekly marketing meetings to discuss progress and set targets with the client and their team. • As a result of these meetings I designed and created a brand new website with WordPress.• I created a campaign and aesthetic to set across all the company's social media.• Used Mailchimp to create and send out company emails and regular newsletters. • Analysed data and created reports so that positive marketing changes and decisions could continue to be made after my services were no longer required.