Member Retention Coordinator
Manage a 400+ Mid Market Book of Business to achieve goals as determined by the annual budget, retention of membership overall as necessary on both small and mid market level.Incorporate monthly processes to assist with monthly sales goals in relation to events, programs, promotions and retention efforts. Concentrated outbound outreach to both small and mid level businesses soliciting engagement regarding current CUSARC initiatives.Monthly presentations on and off site re: Navigating… Show more Manage a 400+ Mid Market Book of Business to achieve goals as determined by the annual budget, retention of membership overall as necessary on both small and mid market level.Incorporate monthly processes to assist with monthly sales goals in relation to events, programs, promotions and retention efforts. Concentrated outbound outreach to both small and mid level businesses soliciting engagement regarding current CUSARC initiatives.Monthly presentations on and off site re: Navigating Your Chamber to ensure member engagement, assist with onsite ribbon cutting/grand opening ceremonies as needed.Strategic Planning – participate in developing an annual and long range Small Business /Mid Market retention/engagement plan.Process inbound customer inquiries as it relates to registrations, web access, product sales, member benefits and general inquiries re: the Cincinnati USA region.Annual Focus – assist with review of work process to ensure goals achieved by year end.On-site lead and support at major programs and events. Show less