Billie Lou Smith, Rn, Ccm, Ccctm, Acm Email & Phone Number

Deerfield Beach, Fl, Us

Boca Raton, Fl

*Have supervised the Case Management Department for the Hospital since September of 2017 and have operated in this and in a RN capacity concurrently*Execute case management reviews per predetermined policies, procedures and time frames*Always focus on achievement of patient satisfaction to coordinate case management services*Liaise with medical, nursing and social work care providers, along with patients’ families and community resources to best meet patient needs while managing cases in accordance with Medicare standards*Also work with this team to produce and re-assess care plans to optimally meet patient needs*Offer data used for research and administrative purposes while leading case management, project and study operations*Partner with physicians to complete nursing and patient care unit rounds to assess and intervene discharge plan services*Inform the Director of patients with Length of Stay (LOS) of more than 10 days to monitor for suitability of acute care as outlined in Intensity of Service and discharge plans*Screen ED patients for admission criteria and potential transfers from external facilities to gauge medical necessity and appropriateness of admission *Deliver screening results to attending physician if orders don't match previously-determined level of care; also provide screening results to bed control/registration and discharge options to patients’ families, physicians and staff members*Spearhead the delivery of Hospital Issued Notice of Non-Coverage

*Demonstrated expertise in the proper use and function of equipment; operated items used by the department with precision and efficiency*Kept a clean and tidy environment and maintained all equipment to maintain smooth functioning*Performed quality assurance checks on equipment and helped evaluate new product offerings*Helped determine Cath Lab processes and played a key role in developing the department's Performance Improvement program*Acted in a Relief Charge & Resource RN capacity, covering on an interim basis for the Nurse Manager during her maternity leave*Hung, maintained and titrated cardiac drips; showed an aptitude for accurately diagnosing and reporting on dysrhythmias

*Played a key role in carrying out quality assurance functions including examining operational requirements; included leading internal audits on various data types *Worked in partnership with Project Managers to complete special projects and audit schedule preparation duties as assigned*Integral in drafting and introducing various policies and procedures*Participated in educational training to update vast knowledge base*Researched and responded to client venue inquiries *On occasion, prepared and reconciled business reports, along with related schedules and budgets *Successfully completed related results to achieve accounting and organizational mission

*Upheld daily communication to clearly convey needs, expectations and goals of client management and key contacts across client healthcare organizations *Fostered and sustained successful client relationships; also developed consultative relationships with assigned facility contacts to identify needs related to the timing of future orders and fill rates*Communicated with clients in an effort to maximize preferred and exclusive arrangements*Educated clients and subcontractors garnering their input in order to implement technology use and implementation best practices; improved efficiencies and refined workflows as a result*Managed client-centered strategic and operational processes including candidate selection, on-boarding, orientation and related file management*Joined with Recruitment and Associate Vendors to confirm accuracy of order details and unit descriptions, ensuring proper candidate file flow to fill staffing needs within contractual timeframes*Bolstered accuracy and booking process momentum using AMIE and other programs to reconcile orders*Communicated with client contacts, recruitment staff and Regional Managers to overcome fill order obstacles as they arose*Reviewed candidates to make certain each was a suitable fit for the position they were assigned to; handled status update processes for all pending candidates as well

*Presented purchase offers to sellers for consideration*Acted as an intermediary in negotiations between buyers and sellers, generally representing one or the other*Compared a property with similar properties that have recently sold to determine its competitive market price*Advised clients on market conditions, prices, mortgages, legal requirements and related matters*Promoted sales of properties through advertisements, open houses, and participation in multiple listing services*Accompanied buyers during visits to and inspections of property, advising them on the suitability and value of the homes they are visiting*Prepared documents such as representation contracts, purchase agreements, closing statements, deeds and leases*Conferred with escrow companies, lenders, home inspectors, and pest control operators to ensure that terms and conditions of purchase agreements are met before closing dates*Interviewed clients to determine what kinds of properties they are seeking*Coordinated property closings, overseeing signing of documents and disbursement of funds*Generated lists of properties that are compatible with buyers' needs and financial resources*Contacted property owners and advertise services to solicit property sales listings

Master Of Science - Ms, Nursing Leadership & Management

Bachelor Of Science - Bs, Nursing

Associate Of Science (A.S.), Nursing

Activities and Societies: Phi Theta Kappa Honor Society

Courses