An award-winning, versatile and multitalented operations management professional, I have a strong record driving measurable improvements across a multitude of key metrics for leading firms in telecommunications, staffing/recruiting and management consulting. Recognized as a transformational leader, I have propelled steep gains in revenue, profits, efficiency, productivity, quality, responsiveness and customer satisfaction while tightly reining in costs at Verizon, The Aspen Group and Primary Services. Directing day-to-day operations, as well as a wide array of special projects, I have guided large, diverse multidisciplinary teams to consistently surpass demanding corporate and client expectations while outperforming competitors and prevailing market trends. I have directed teams to 30+, managing workforces numbering in the tens of thousands and budgets to $1B with P&L responsibilities on revenue streams to $2B+. At your organization, I could make a strong impact by:• Devising & executing aggressive growth strategies• Maximizing revenues, profits, productivity & service quality• Strengthening workforce management capabilities, satisfaction & retention• Creating & implementing nimble change management roadmaps• Delivering complex projects within tight time & budget constraints • Translating data & analytics in actionable strategic & tactical plans• Streamlining operations & optimizing resources to boost performance• Driving innovation, continuous improvements & organizational excellence Others have described me as a natural leader, high-energy motivator, astute analyst, farsighted strategist, intuitive problem solver and persuasive communicator. My education includes an Executive MBA from Columbia University and a Bachelor of Science degree in Business Administration from Sacred Heart University.