Bill Gordon, Pmp Email & Phone Number

Walla Walla, Washington, Us

Boston, Massachusetts, Us

Hartford, Connecticut, Us

Project Manager for an insurance technology company. Hired to orchestrate the creation and setup of the project management methodology and to manage projects. Covr offers a SaaS platform to facilitate the sale of life insurance. • Tailored a customized project management methodology to fit the Covr implementation lifecycle. • Built a SharePoint 2016 central project management portal and gained company adoption. • Managed multiple simultaneous projects to implement the Covr platform for financial institutions. • Worked closely with the development team in a hybrid SCRUM environment.

Brentwood, Tennessee, Us

Implementation of a print management solution involving Windows front-end printing, EPIC back-end printing, and Rx printing functionality.Vendor analysis and selection for a single sign-On and badge-access solution.Vendor management for multiple external providers.

Henrico, Va, Us

Lead Consultant.Worked with APIs, rules engine, telecom systems for an inbound/outbound IVR, and SMS messaging.Worked with voice talent for IVR scripts.Responsible for requirements gathering and pushing through design, monitoring and assisting with CQA, provisioning between environments, and ultimately the move into production and post-production support.

Walla Walla, Washington, Us

Project management and business analyst duties for multiple projects.Projects included CRM, Real Estate Originations, Commercial Workflow, and a CMS website. Included vendor due diligence, Project Management, and SharePoint work.

San Francisco, California, Us

Served as a Sr. Conversion Analyst in an extraordinarily complex home equity line of credit merger.• Complex data mapping from the FDR (First Data Resources) system to the Shaw system.• Principal role (one of only two analysts) in developing a highly-complex conversion strategy and mapping specifications between two non-compatible systems.• Migrated an enormous number of home equity line of credit accounts in 4 separate events.• Hands-on, highly-technical position involving leading mapping sessions, direct editing of conversion related datasets within TSO, editing and running Easytrieve reports, and directly participating in all conversion-weekend related technical activities. • Position involved direct interaction with Sr. level (VP and above) management as well as direct involvement with Sr. Programmers.Contract extended twice during the project. Left at the successful completion of the project due to a company policy limit on consultant duration.

Freelance web development and consulting whenever time has permitted. I have always enjoyed development work, as it keeps me up to speed on emerging technologies. This has been an enourmous plus for my full-time positions.

Hanover, Md, Us

Managed a portion of a project to merge the existing Countrywide and Bank of America Mortgage Sales platforms onto a new content management system.• Created complex project plans• Organized and facilitated 100+ member requirement sessions, mixing virtual and in-person participants• Facilitated topic meetings• Created management reports• Involved in all facets from UI wireframes to content decks to data mappingThis contracting position eliminated due to a re-org and budget cuts.

San Francisco, California, Us

Helped to introduce a new requirements methodology to the corporation. Managed multiple technology projects with budgets over one-million dollars. • Responsible for project management of several challenging projects that crossed multiple platforms and lines of business. In depth release management and vendor management work. • Rolled out a new methodology for gathering business requirements.• Completed requirements for a new teller cross-sell application.• Completed requirements and design for a loan product migration to a new system of record.• Managed the phased rollout for a component of an enterprise-wide application managing mortgage originations. • Utilized internal Wells Fargo management processes and systems including Stamp, Crest, Planview, Rational Requisite Pro, and others. Position eliminated in February 2008 due to a sweeping corporate mortgage project downsizing.

Bend, Or, Us

Rolled out an effective project methodology and led the department through a successful OTS exam. • Assumed responsibility for an I.T. department after the resignation of a long-time manager. Addressed employee and project methodology issues. • Worked with an existing Project Manager to roll out an enhanced methodology to address OTS concerns and then met directly with the OTS examiner to present the department,resulting in the marks the executive leadership was demanding.• Managed a small team of developers, analysts and network managers, including all hiring, reviews, salary administration and departmental budgeting.• Responsible for most facets of the institutions technology infrastructure including the Loan/Deposit system, network, e-mail, VRU, and ATM. Left this outstanding position on good terms due to a very generous offer to return to Wells Fargo.

San Francisco, California, Us

Managed eight projects, with budgets up to 1.6 million and 100+ team members.• Projects involved multiple applications and multiple divisions, crossing systems from internet to mainframe.• Took over a complex project involving a net-new process flow, 25 separate departments that crossed bank divisions, and incomplete requirements. Project involved allowing access to a home equity line from a Visa card. Worked with the business to refine requirements and led the project to a successful implementation within scope and under budget. Awarded with an invitation-only company retreat in Sonoma Valley, CA.• Responsible for all project management activities from converting business requirements to functional specs, to managing budget and accounting for forecast variances.

Managed a segment of a charter collapse project for a North Carolina bank.• Effectively managed nine departments and 25 resources in a challenging environment.• Successfully completed the project and received commendations from several department managers for my management style in the difficult environment.• Left at the conclusion of the project to accept an offer from Wells Fargo Bank.

Served as a leading business/technical analyst to convert the entire Norwest Bank consumer loan system from an in-house system to Shaw.• Original six-month contract was extended 4 times as I was retained after the migration to convert several purchased banks into the new system. • Chaired data mapping sessions, planned project strategies, coded conversion programs, performed complex analysis of mainframe and PC applications and planned and led large technical meetings.• Wrote EasyTrieve reports, analyzed and assisted in debugging of COBOL conversion programs and coded conversion programs using an in-house application.• Left in late 1999 on good terms when the Y2K code freezes created a lack of consultant work.

Progressed from a customer service position, to leading a dealer loan documentation department, to a Business Analyst.• As a supervisor in Dealer Loan Documentation Support, I led the department through a 100% staff turnover, an update to the primary mainframe application and the addition of two large affiliates that doubled the departments work volume.• My team was the pilot group to service accounts using the AMS ACAPS system. • New system required me to completely restructure the department workflow and procedures and hire a new staff.• Included supervising a staff of up to eight employees/contractors, interviewing, monthly reporting, conducting meetings and problem solving.• Promoted to a Business Analyst from this position.• Supported PC (Windows and UNIX) as well as COBOL based mainframe applications.• Promoted to a Merger and Acquisition Analyst with U.S. Bank as part of the U.S. Bank/West One Bank merger.

Computer Science

Education record