Bill Jonas's Location
Tempe, Arizona, United States, United States
Bill Jonas's Contact Details
Bill Jonas work email
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Bill Jonas personal email
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Bill Jonas phone numbers
About Bill Jonas
Linux professional with >15 years of IT experience in system administration, site reliability engineering, and more. Currently ready to work after a 5-year hiatus.
Bill Jonas's Current Company Details
Experienced Linux Sysadmin/SRE
Bill Jonas Work Experience Details
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Site Reliability Engineer Iii (Presence & Commerce)Godaddy Oct 2014 - Sep 2018Phoenix, Arizona Area -
Linux System AdministratorGodaddy Oct 2013 - Oct 2014Phoenix, Arizona Area
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System Administrator (Contract To Godaddy)Signature Technology Group Jun 2013 - Oct 2013Phoenix, Arizona Area
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Systems Administrator/Systems Engineer (Ccbill Llc)Cwie Sep 2011 - May 2013Phoenix, Arizona Area* Monitored systems proactively to prevent problems.* Resolved after-hours issues when notified via pager or phone as part of 24/7 on-call rotation.* Installed and configured new systems and software packages.* Troubleshot problems as they arose.* Supported developers and management.* Deployed new versions of software to the live production environment.* Queried and altered production databases as needed by developers. -
Noc Services Junior Engineer (Cavecreek Web Hosting)Cwie Oct 2009 - Sep 2011Phoenix, Arizona AreaDuties of Project Administrator, plus:* Co-managed basic router and switch configuration (using IOS and CatOS) for one fast-growing product offering.* Migrated hundred of servers from many clients into a new data center, coordinating closely with customers and minimizing downtime.* Mentored technicians, explaining concepts and procedures.
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Project Adminstrator (Cavecreek Web Hosting)Cwie Jan 2007 - Oct 2009Phoenix, Arizona AreaDuties of Systems Administrator position, plus:* Maintained internal systems and tools.* Completed more-complex and longer-term projects.* Acted as a point of escalation for the system administration team.
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Systems Administrator (Cavecreek Web Hosting)Cwie Feb 2006 - Jan 2007Phoenix, Arizona Area* Resolved customer issues via phone and email.* Installed, upgraded, repaired, and removed hardware as necessary.* Installed, configured, upgraded, and removed software as necessary.* Monitored customer, corporate, and internal systems.* Escalated issues in accordance with procedures as needed.* Proactively communicated with customers when issues arose.
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Routing Update Support Representative/Subject Matter ExpertDhl Aug 2005 - Feb 2006Phoenix, Arizona Area(Employment was via the temp agency Staffmark.) * Remotely updated on-premises customer computer systems as part of quarterly update project. * Verbally assisted customers with system updates when remote access was not possible. * Performed basic troubleshooting of update failures and escalated issues as needed. * Assisted co-workers with technical issues and questions when requested. * Prepared shipments of physical media when electronic transmission failed. * Managed and prioritized multiple incoming work streams. -
System Administration And SupportAim Consulting And Computers Jun 2005 - Aug 2005Phoenix, Arizona Area* Supported customers via telephone. * Made on-site visits for repair, configuration, deliveries, etc. * Performed troubleshooting and correction of problems. * Demonstrated actions during telephone support by means of remote-desktop software. * Installed and configured both Linux and Windows operating systems.
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Systems Support SpecialistEfi Apr 2004 - Jun 2005Phoenix, Arizona Area* Supported customers with all manner of support requests and issues. * Audited and monitored systems to prevent problems. * Researched and resolved difficulties that arose with systems. * Assisted with identification and isolation of bugs in the product. * Maintained constant contact with customers regarding request status. * Documented service calls in detail regarding problem, communication, and resolution. -
TechnicianCompusa Dec 2002 - Jan 2004Phoenix, Arizona Area* Diagnosed system problems and performed repairs and upgrades. * Recommended needed upgrades or services. * Checked in computer systems for service. * Assisted customers with problems and questions. * Contacted customers to give or obtain necessary information. * Answered phones, scheduled service, etc. -
Systems And Network AdministratorRelcomm, Inc. Apr 2002 - Nov 2002Greater Philadelphia Area* Installed and configured server systems. * Performed routine administration tasks. * Customized and modified open-source software for clients. * Responsible for configuration and day-to-day changes of clients' servers. * Monitored clients' servers to ensure availability of network services. * Corrected problems as they arose and proactively worked to prevent problems.
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Consultant/DeveloperThe Sycamore Group Nov 2000 - Oct 2001Greater Philadelphia Area* Developed a documentation auto-generator for Perl modules. * Debugged functionality on the client's web site. * Implemented new features on the client's web site. * Assisted in the development of functional specifications for enhancements and bugfixes. * Communicated with the client regarding progress and delays. * Assisted QA engineer with several aspects of site testing and Quality Assurance. * Worked and communicated closely with client's employees. -
Assistant Systems And Network AdministratorLinuxforce, Inc. Jun 2000 - Nov 2000Greater Philadelphia Area* Assisted in forming and writing company policy and procedure. * Developed security-checking and system-analysis scripts written in Perl and UNIX Shell. * Performed major software upgrades on client machines both remotely and locally. * Responsible for the general health, maintenance, and administration of all customers' servers. * Performed on-site client visits for purposes of hardware diagnosis and related activities.
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Noc TechnicianNetaxs Jan 2000 - Jun 2000Greater Philadelphia Area* Monitored the network, diagnosing outages and other problems. * Provided customer service, including limited diagnostics on customer servers. * Responsible for one of the two company co-location facilities while on-duty. * Coordinated between multiple parties for repair of down circuits. * Acted as remote "eyes-and-hands" liaison for both internal and external customers. * Performed role of first contact for external customers.
Bill Jonas Skills
Fedora
Linux
System Administration
Technical Support
Servers
Perl
Data Center
Web Applications
Dns
Troubleshooting
Unix Shell Scripting
Vmware
.net
Databases
Hardware
Software Documentation
Shell Scripting
Networking
Apache
Frequently Asked Questions about Bill Jonas
What is Bill Jonas's role at the current company?
Bill Jonas's current role is Experienced Linux Sysadmin/SRE.
What is Bill Jonas's email address?
Bill Jonas's email address is bj****@****ddy.com
What is Bill Jonas's direct phone number?
Bill Jonas's direct phone number is +160268*****
What skills is Bill Jonas known for?
Bill Jonas has skills like Fedora, Linux, System Administration, Technical Support, Servers, Perl, Data Center, Web Applications, Dns, Troubleshooting, Unix Shell Scripting, Vmware.
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