Bill K. Email & Phone Number

Sydney, Australia

• Enhanced IT infrastructure by implementing strategic technology upgrades and streamlining system processes.
• Implemented cybersecurity measures to protect sensitive company data and maintain compliance with industry standards.
• Negotiated contracts with vendors, securing cost-effective services for the organization’s IT needs.
• Managed a team of IT professionals, providing mentorship and guidance to boost productivity and ensure project success.
• Established IT policies and… Show more
• Established IT policies and procedures, fostering a secure and efficient work environment for all employees.

Sydney, Australia

• ROLES & RESPONSIBILITIES
• Manage, mentor and drive to excel a team of senior system administrators, network engineers, hardware technicians, business analysts and enterprise support staff.
• Interface with senior management across the company to gather both internal and external strategic business requirements and determine the role of the ITS group in enabling them.
• Responsible for forecasting and creating the Memjet Australia IT budget and providing input into the other IT… Show more ROLES & RESPONSIBILITIES
• Responsible for forecasting and creating the Memjet Australia IT budget and providing input into the other IT budgets in our other global offices.
• Process improvement – regularly finding ways to streamline, automate and make our ways of working more dynamic and efficient so as to deliver a better service to our customers.

Sydney, Australia

• Manage the IT infrastructure, systems and processes, which enable the QA operations (software license management) of Memjet's printer systems. Was instrumental in starting this team and developing the systems and.
• See Roles and Responsibilities in above role as they are largely the same.KEY ACHIEVEMENTS
• Formed the MQAS team from the ground up – formed the business strategy, hired the… Show more Manage the IT infrastructure, systems and processes, which enable the QA operations (software license management) of Memjet's.
• Formed the MQAS team from the ground up – formed the business strategy, hired the necessary staff, developed the operational policies and procedures, lead the development of the MQAS system architecture, infrastructure.
• Established the MQAS support team following the DevOps paradigm, largely from necessity as the tools we had at the time were not mature enough and not capable of meeting our operational requirements.
• Worked with the QA development team to scope and define the QA production tools using the Agile development methodology. Show less

Managed all aspects of the infrastructure, network and systems operations in the APAC region (based in Sydney), including improvement projects, maintenance, upgrades, support and service management. Ran the Asia Network Operations Centre, managed vendor, service provider and internal business unit relationships, and acted as pre-sales consultant for select.

Part of a small team of key staff involved in expanding the business, I started about 1 – 1.5 years after the company was established. My initial role was to design and develop the network management software which interfaced with the satellite modems but quickly grew to encompass the design and development of the Operational Support Subsystem.

I held two positions at NEC.The first position was for the CSD Department of NEC which was responsible for the development of a proprietary VSAT system to provide access to phone, TV and data services via satellite to remote communities. The project was cancelled by our parent company in Japan as the business model was not deemed profitable. During my time.

Hotsip was founded by several former Ericsson/Telia employees in late 1999 for the purpose of developing IP communication products based on SIP (Session Initiation Protocol). On 15th Feb 2006 Hotsip’s success was recognized when it was acquired by Oracle, Inc.During my time there, I helped design and develop both client VoIP and messaging applications and.