Bill Kinnison Email & Phone Number

Liberty Lake, WA, US

Liberty Lake, Washington, United States

Spokane Valley, WA

Working remotely for the Network Operations Center monitoring systems for 24/7 uptime, performing data backups & restores, use of applications like Automic Enterprise Processing, AppDynamics, ServiceNow, vSphere to administer VMWare virtual servers, MS Azure, MS SCOM, Active Directory, and many other applications used in banking & corporate network.

Spokane, Washington Area

• Contract position thru US Tech Solutions of Jersey City, NJ
• VMWare & Windows server administration, maintenance, build, monitoriing, troubleshooting,etc.
• Support for Windows 7 & 10 workstations, MS Office, Office365, Exchange 201x, Office365, Active Directory, etc.
• Administration of all network users, email accounts, application users.
• Monitor daily server backup using Barracuda backup appliance & cloud services.
• Monitor Managed Engine help desk ques & support users as needed.

Spokane, Washington Area

• Managed Service Provider supporting small network clientele in the Spokane/Coeur d'Alene area.
• VMWare & Windows server administration, maintenance, build, monitoriing, troubleshooting, etc.
• Windows workstations, MS Office. Exchange, Office365, VMWare, Veeam backup, Kaseya IT Mgmt software,

Hayden Lake, ID

• Contract position thru Provisional Staffing of Spokane, WA while other IT staff were out sick.
• Perform Windows 10 upgrades on existing hardware. Build & deploy new Windows 10 workstations.
• Support for Windows 7, 8 & 10 workstation & 2012 server, MSOffice, Office365, etc.
• Administration of all network users, email accounts, application users.
• Monitor daily server backup rotation
• Monitor Spiceworks help desk ques & support users as needed.

Spokane Valley, WA

• Provide systems and network support for a client list of 10 – 15 small companies, performing hardware & software troubleshooting, repairs, installations, upgrades, licensing and documentation
• Support for a wide range of Windows workstation and server OS, MSOffice, Exchange and Office365
• Administration of all customer’s network users, email accounts, application users
• Support Citrix and VMWare clients & servers, Fortinet routers, maintain user permissions, install & setup network applications
• Support of all office technologies, printers, VOIP, copiers, fax, etc.

Spokane, WA

• Performs software application installations, upgrades, licensing documentation, and troubleshooting
• Setup and administration of VOIP System
• Support for a wide range of Windows OS and Servers, MSOffice and Exchange
• Administration of all network users, email accounts, application users
• Support Citrix clients & servers; maintain user permissions, network applications, SQL tasks
• Evaluation and purchase recommendation of all computer related hardware and software

• Provide technical systems support to company sales force on all IT project and business issues.
• Represent the company to the customer and vendors. Assist in managing project Terms and Conditions with customers, vendors & subcontractors.
• Security management using Group Policy Objects
• In-depth support for MS Windows XP, 2008 Server, 2003 Server, Office 2003, Exchange 2005.
• Represent the company to customers and vendors. Assist in managing project terms and conditions with customers, vendors & subcontractors.
• Install & support of all client/server sales & office applications

• Provide daily technical support for company LAN/WAN and client/server applications.
• Second level support for MS Windows NT 4 and XP, 2003 Server & 2000 Server, Office & Exchange.
• Install & support client/server Call Center applications via Active Directory & Group Policy, design & implement large client/server system upgrades and installations to completion.
• Support Citrix clients & servers, maintain user permissions, network applications, SQL tasks.

General Studies

Education record