Bill Kolb Email & Phone Number

Berkeley, California, United States

• Oversaw overall library operations, including Reference, Art & Music, Collections & Technical Services, and services to children.• Oversaw and/or coordinated all operational aspects of the physical plant and furniture, fixtures, and equipment utilized by staff in a conjoined, two-building/single-facility 5-story busy, urban public library• Led systemwide safety and security efforts, managing suspension decision-making, staff communication, coordination with law enforcement, and preventative safety planning.• Directed a team of five Supervising Librarians and a total staff contingent of 35.Managed a $2.4 million systemwide collections budget and a $150,000 systemwide programming budget.• Provided leadership, training, documentation, and support for the adoption of a novel financial system and processes.

San Francisco, Ca

At the intersection of 'library' and 'technology,' working toward a strategic vision of technology's place in the library, and the library's place in the community.On a fundamental level, translated IT to Library, and Library to IT, and strived to help everyone get along.• Effectively functioned as the Assistant Chief of Information Technology.• Coordinated projects using Microsoft Planner and managed IT workflows using SolarWinds WebHelp Desk and ManageEngine Service Desk Plus; co-led effort to migrate from SolarWinds to ManageEngine, including developing workflows, Service Level Agreements, response times, etc.• Represented IT Division on systemwide capital project coordination efforts, including identifying and vetting readiness of new temporary library facilities and off-site storage facilities, and coordinated IT responses to challenges presented by new spaces.• Planned, directed, and controlled execution of administrative and compliance activities.• Directed subordinate managers in day-to-day performance of groups involved in operation and maintenance.• Cultivated long-term relationships through focused effort on internal customer's unique needs and finding best solutions.• Conveyed status of operations to Chief of Information Technology, managing and directing day-to-day operations and supervising several departments.• Primary communicator of objectives, direction, mission, goals, and project plans of the IT Division to other divisions in the library as well as other City & County departments, community agencies, partners, vendors, and the public.• Capable project manager with emphasis on workflows, process improvement, developing and drafting new policies, smooth integration, and implementation.

San Francisco, Ca

• Primarily responsible for directing the work of both the Information Services and TelephoneInformation Project and Borrowers Services departments, and for the overall library experience and environment on the First Floor of the Main Library.• Direct supervision of two supervising librarians who collectively direct the work of ~80 library staff members of varying classes from page to Librarian I.• With the Chief of Main, managed and informed all aspects of the physical spaces of the busiest customer service point at the 6-floor Main Library in a large, urban library system.• Co-chair of the Circulation Steering committee, which helps to set policy and practice forcirculation functions systemwide. Includes successful delivery of sweeping fine forgiveness program, efforts to eliminate outstanding patron debt, coordination and support of the library’s ConnectEd/Scholar Card initiative to issue library cards to each SFUSD student, Circulation Manual revision, revised procedures and practices, documentation, and messaging.• Built a business case for and presented proposal to implement Radio Frequency Identification (RFID) technology at SFPL. Coordinated efforts across multiple divisions, budget development, return-on- investment analysis, and information sharing to the Library Commission, labor, management, and public service groups.• Lead pilot project to circulate mifi hotspots/laptop bundles.. • Lead project to migrate to a new computer time management system, including developingsettings, planning implementation, and crafting training and messaging for staff and patrons.• Championed efforts to revitalize the library's circulating vinyl record collection.

Berkeley, Ca

Central Library Services Manager and member of the library's management team.Chiefly responsible for all aspects of public service and library experience at the busy urban main library in the five-location system.Previously, Supervising Librarian at the North Branch of the Berkeley Public Library.

Concord Library, 2900 Salvio St., Concord, Ca 94519

Managed the library

Library services to teens, and, well, everybody else

I direct the work of three other Library Assistants and four Student Assistants (shelvers); duties include circulation and reference desk functions, such as reader's advisory, research assistance, etc.

Sf Bay Area

Freelance game stories, features, and entertainment pieces for large suburban daily newspaper and statewide sports magazine. Included proofreading and editing content from other writers, proposing story ideas, etc.

Everything

Reported on sports

In addition to many of the above duties of a sports writer, planning and budgeting weekly story/game coverage workload in an effort to deliver timely, pertinent sports news to the community, as well as the effective, attractive layout of sports pages for five separate weekly newspapers for insertion into the Contra Costa Times utilizing Quark Express.Supervising the work of five sports writers and coordinated their efforts with those of the photography staff members.

Master'S Degree, Library And Information Science

Bachelor Of Arts, English - British/American Literature